Customer Ratings & Reviews
- Model:
- SYT940800V010
- SKU:
- 6346689
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the 360 Deluxe Antivirus, highlighting its robust protection, ease of use across multiple devices, and great value for the price. Many appreciate its overall reliable performance and the inclusion of a useful VPN feature. On the other hand, some customers have experienced issues with the installation process and downloading the software, while others expressed concerns regarding the automatic renewal policy.
This summary was generated by AI based on customer reviews.
Used for Years
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive used Norton products for many years. I bought this last year and had to buy it for the next year. Good product.
I would recommend this to a friendbad anti virus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Useless anti virus, just tries to sell you more features that in the anti virus that are locked behind a paywall
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for your feedback, David! We’re sorry to hear you feel that way. Norton 360 Deluxe is designed to provide advanced protection, including VPN and Dark Web Monitoring, alongside antivirus features.
If you have concerns about features or need help with your subscription, please reach out to our support team at https://www.norton.com/support. Your input is appreciated!
Norton!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Norton is my go-to for security, The interface is easy and efficient to navigate.
I would recommend this to a friend- Pros mentioned:Vpn
Does what it should
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. I got it to use on 2 devices but I guess chromebooks suck so I could only use it on 1. Pops up too many suggestion when I log on.
No, I would not recommend this to a friend Norton
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great anti virus protection..back ground running smoothly..
I would recommend this to a friendWorth It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be having no issues not slowing the computer up no complaints here
I would recommend this to a friendNorton Antivirus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using it and it has been great. This is by far a great product!
I would recommend this to a friendToo many pop ups to buy additional services
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good antivirus but VPN service slows down download speeds extremely and doesn't always work
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
Norton
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made my computer slower and did not remove malware that infected computer. Had to install another antivirus to resolve issue
No, I would not recommend this to a friendHidden prices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After purchase , it will scan find virus and will ask you to upgrade subscription to fix the issue..
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Tech - Appreciate your review but confused: This product *absolutely* will attempt removal of any virus found WITHOUT any additional software! In fact, Norton _guarantees_ we’ll remove any virus or your money back, so all we can figure is the license wasn't activated properly or mis-installed?? Please contact us at support.norton.com to remedy your situation, and hope this helps. - DWN
norton software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.15 years now i am using norton and i love it everyday its getting better and stronger thanks to the team
I would recommend this to a friendGreat store to shop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting what I need is always a pleasure. I have always found what I needed and everyone has been a pleasure to deal with.
I would recommend this to a friendNorton 360 delux for 3 computors.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK, but slimed down version and they keep asking you to upgrade for additional $$.
No, I would not recommend this to a friendNot good enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't cover all needs. You need to invest more money to cover possible risks.
No, I would not recommend this to a friendNorton
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love norton I am still have my subscription in 2022 the are a good company
I would recommend this to a friendWorks good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is doing a good job and I got it cheap, but I am not looking forward to the renewal price!
I would recommend this to a friendNorton 360
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent...........I will recommend to this to a friend.
I would recommend this to a friendThis product makes my Mac crash.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product makes my Mac crash. It is advertised as if it works on ALL Mac OS on Best Buy. Norton support does NOT support Mac OS Sierra or High Sierra (10.13). Some advertising of this product states 10.8 and later (which is NOT true). Software should state proper OS requirements.
No, I would not recommend this to a friendExcellent product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best protection product for internet surfing, excellent product
I would recommend this to a friend- Cons mentioned:Installation
Piece of junk!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instead of buying this separately I bought it as part of the computer. All i got was a key number and an installation code. It did not work. I wasted about 4 hours on it. I finally went some where else and got a McFaffe . Installed it. Fine. I will never shop at Best Buy again.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your experience, Jerry.
We’re truly sorry to hear how frustrating the activation process was for you. Spending hours trying to install a product that should activate quickly is incredibly disappointing, and receiving only a key number and installation code—especially when they don’t work as expected—can be even more discouraging. You deserved a much smoother experience.
What you encountered typically happens when:
The activation key isn’t properly linked to the Norton account during redemption
The product provided by the retailer requires a specific redemption portal that isn’t clearly communicated
Or the key becomes invalid due to a mismatch between product region or subscription type
Regardless of the cause, this should not have taken hours of your time, and we apologize for the inconvenience it caused.
If you ever consider giving Norton another try, our support team can assist directly with activation issues and verify codes so you don’t have to go through this again. Here are the two fastest help options anytime:
🔗 Support: www.norton.com/support
🔗 Activation help: https://support.norton.com
We understand your frustration, and we appreciate you taking the time to share it. Experiences like yours help us and our retail partners improve the clarity and reliability of the installation process.
If you’d like help resolving the unused subscription or checking the code get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
Brand response from NortonLIfeLock Product Expert
Posted .Hi JerryWest - Sorry our product didn’t work for you, and wish you’d have contacted us at support.norton.com. One of our customer reps could have walked you though the install process which takes about 8-10 minutes - sounds like it would have saved you a lot of time and frustration. Be sure to return the product or contract us at the same website (above) for our 60-day money-back guaranty. And please don’t blame Best Buy - that’d be like blaming CostCo for a product which you didn’t like the taste. Good luck with ‘McFaffe’ - DWN
