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Customer Ratings & Reviews

Your price for this item is $19.99
The comparable value price is $74.99

Customer reviews

Rating 4.3 out of 5 stars with 465 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers commend the 360 Deluxe antivirus software for its strong protection, ease of use, and reasonable price. Users appreciate its overall performance, VPN feature, and antivirus capabilities. Some customers have reported issues with installation and downloading, while others expressed concerns about the automatic renewal policy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 465 reviews
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection product for internet surfing, excellent product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This product makes my Mac crash.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product makes my Mac crash. It is advertised as if it works on ALL Mac OS on Best Buy. Norton support does NOT support Mac OS Sierra or High Sierra (10.13). Some advertising of this product states 10.8 and later (which is NOT true). Software should state proper OS requirements.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing purchase! Good quality! Fast Shipping! Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Norton for many years. I love this software and it doesn't make my computer slow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for keeping your personal information safe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this product before it's an excellent product good especially for desk tops and lap tops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Norton for years and they are the best. Best coverage to use on your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and nice having the comfort that I’m protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I definitely recommend buying. Excellent quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an AntiVirus and this was exactly what I needed. I’m very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Antivirus Software

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would prefer for the everyone who wants to protect their PC from unwanted virus.

    I would recommend this to a friend
  • Cons mentioned:
    Download

    Rated 1 out of 5 stars

    Disappointed! Expensive mistake!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not download. Called for help and seemed to get a scammer running me around. Hung up and ate the cost and switched to another software company. Also spent 100.00 to have my Mac checked. I had been with Norton many years

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your rating and feedback. We really appreciate this.

      We're sorry to hear you are unable to download Norton 360 onto your device.

      Could you please follow the instructions here to see if this helps https://support.norton.com/sp/en/ie/home/current/solutions/kb20090708112600EN

      If you are still facing issues please do not hesitate to get in touch with our support team here www.norton.com/support

      We are happy to help! norton_us

  • Rated 1 out of 5 stars

    Terrible to Start

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t get it started on any of my products. iPad, iPhone, and Laptop. This is unusual for me when working with my Apple products. Plus I understand if I don’t shut off subscribe again, I will probably be charged over $100-$200. I need to visit the Geeks but haven’t found the time yet.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Could you please send us a message to our official social support channel on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport

      Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support. Thank you. norton_us

  • Rated 5 out of 5 stars

    excelent brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used this product and it works great on my devices. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely Worth buying for computer security system

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok I guess

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty basic i guess. Nothing spectacular but it gets the job done for my level of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    free?!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 months free! can't go wrong...I trust Norton only

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved that I could download on all my computers and only buy 1 subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product for Windows!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for my Windows computer. Will repurchase when the subscription ends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to download!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security software at a good price. Instant access and reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended buying from Best Buy — easy to purchase and install

    I would recommend this to a friend