Customer Ratings & Reviews
- Model:
- SYT940800V010
- SKU:
- 6346689
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the 360 Deluxe Antivirus, highlighting its robust protection, ease of use across multiple devices, and great value for the price. Many appreciate its overall reliable performance and the inclusion of a useful VPN feature. On the other hand, some customers have experienced issues with the installation process and downloading the software, while others expressed concerns regarding the automatic renewal policy.
This summary was generated by AI based on customer reviews.
The Best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using Norton for many years. I love this software and it doesn't make my computer slow.
I would recommend this to a friendGreat for keeping your personal information safe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've used this product before it's an excellent product good especially for desk tops and lap tops
I would recommend this to a friendThis product makes my Mac crash.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product makes my Mac crash. It is advertised as if it works on ALL Mac OS on Best Buy. Norton support does NOT support Mac OS Sierra or High Sierra (10.13). Some advertising of this product states 10.8 and later (which is NOT true). Software should state proper OS requirements.
No, I would not recommend this to a friendProtection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing purchase! Good quality! Fast Shipping! Definitely recommend!
I would recommend this to a friend- Cons mentioned:Installation
Piece of junk!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instead of buying this separately I bought it as part of the computer. All i got was a key number and an installation code. It did not work. I wasted about 4 hours on it. I finally went some where else and got a McFaffe . Installed it. Fine. I will never shop at Best Buy again.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your experience, Jerry.
We’re truly sorry to hear how frustrating the activation process was for you. Spending hours trying to install a product that should activate quickly is incredibly disappointing, and receiving only a key number and installation code—especially when they don’t work as expected—can be even more discouraging. You deserved a much smoother experience.
What you encountered typically happens when:
The activation key isn’t properly linked to the Norton account during redemption
The product provided by the retailer requires a specific redemption portal that isn’t clearly communicated
Or the key becomes invalid due to a mismatch between product region or subscription type
Regardless of the cause, this should not have taken hours of your time, and we apologize for the inconvenience it caused.
If you ever consider giving Norton another try, our support team can assist directly with activation issues and verify codes so you don’t have to go through this again. Here are the two fastest help options anytime:
🔗 Support: www.norton.com/support
🔗 Activation help: https://support.norton.com
We understand your frustration, and we appreciate you taking the time to share it. Experiences like yours help us and our retail partners improve the clarity and reliability of the installation process.
If you’d like help resolving the unused subscription or checking the code get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
Brand response from NortonLIfeLock Product Expert
Posted .Hi JerryWest - Sorry our product didn’t work for you, and wish you’d have contacted us at support.norton.com. One of our customer reps could have walked you though the install process which takes about 8-10 minutes - sounds like it would have saved you a lot of time and frustration. Be sure to return the product or contract us at the same website (above) for our 60-day money-back guaranty. And please don’t blame Best Buy - that’d be like blaming CostCo for a product which you didn’t like the taste. Good luck with ‘McFaffe’ - DWN
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used Norton for years and they are the best. Best coverage to use on your devices.
I would recommend this to a friendBest Antivirus Software
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would prefer for the everyone who wants to protect their PC from unwanted virus.
I would recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install and nice having the comfort that I’m protected.
I would recommend this to a friendVery Happy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed an AntiVirus and this was exactly what I needed. I’m very pleased!
I would recommend this to a friendBuy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I definitely recommend buying. Excellent quality
I would recommend this to a friend- Cons mentioned:Download
Disappointed! Expensive mistake!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not download. Called for help and seemed to get a scammer running me around. Hung up and ate the cost and switched to another software company. Also spent 100.00 to have my Mac checked. I had been with Norton many years
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for your rating and feedback. We really appreciate this.
We're sorry to hear you are unable to download Norton 360 onto your device.
Could you please follow the instructions here to see if this helps https://support.norton.com/sp/en/ie/home/current/solutions/kb20090708112600EN
If you are still facing issues please do not hesitate to get in touch with our support team here www.norton.com/support
We are happy to help!
excelent brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always used this product and it works great on my devices. I recommend it.
I would recommend this to a friendGreat protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved that I could download on all my computers and only buy 1 subscription.
I would recommend this to a friendDefinitely buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely Worth buying for computer security system
I would recommend this to a friendGreat Product for Windows!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome for my Windows computer. Will repurchase when the subscription ends!
I would recommend this to a friendfree?!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 months free! can't go wrong...I trust Norton only
I would recommend this to a friendEasy to download!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great security software at a good price. Instant access and reliability.
I would recommend this to a friendOk I guess
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s pretty basic i guess. Nothing spectacular but it gets the job done for my level of use
I would recommend this to a friendWorked Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommended buying from Best Buy — easy to purchase and install
I would recommend this to a friendEasy online download Code
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great easy and convenient. Price was excellent easy guide for download
I would recommend this to a friend
