Customer Ratings & Reviews
- Model:
- SYT940800V010
- SKU:
- 6346689
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the 360 Deluxe antivirus software for its strong protection, ease of use, and reasonable price. Users appreciate its overall performance, VPN feature, and antivirus capabilities. Some customers have reported issues with installation and downloading, while others expressed concerns about the automatic renewal policy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
My Norton 360
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good virus and malware protection and simple to down load
I would recommend this to a friend free tricky subscription to stay away
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am ok with Norton 360 but they offer you more free subscription but when it expires you end up paying $59.99 for something and $29.99 for something else. Not worth it.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. In order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
Cannot Be Used To Renew/Extend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After I purchased this software, Best Buy sent an email saying that this software could not used to extend my existing Norton subscription. That was not made clear on the basic listing for this item. Customer service refused to refund the purchase, which I had not yet downloaded.
No, I would not recommend this to a friend- Cons mentioned:Download
Didn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was never able to download, e-mail said it was in my downloads- my downloads said there was nothing available.
No, I would not recommend this to a friend Unable to download
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not able to download from Best Buy's Digital Library. Best Buy Post- Purchase rep informed me that Digital Library process has been broken for some time and they have a work-around. This information came 24 hours after the initial purchase and several hours on hold for Geek Squad assistance and hours with Geek Squad rep that ultimately still failed to successfully down load the software. In this time period, I did go directly to Norton for a subscription and, after performing a Safari clean-up picked up from their help notes, successful down-loaded, installed, and am running their software.
No, I would not recommend this to a friendDo not get this for Apple Products.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the worst antivirus software for Macs. It immediately slowed down my computer. Every website all the time it would ask me to choose an action in order to continue to visit it. Even after selecting not to ask me again, it would keep asking and asking. It would cause my applications to crash and have to restart every 20 minutes. On the iPhone, it would block me from downloading anything from the app store. Overall a terrible product for Apple users. Do not get lulled in with the discount or the fact you get three licenses. If it doesn't work, it's money wasted.
No, I would not recommend this to a friendWould Not Recommend for Mac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This software wants high level privileges on MacOS. It caused my Mac to be unresponsive and give a black screen, could not even get it to turn on and had to force a reset. Had to do a clean install and wipe the SSD. Had to chat with apple support to get assistance on doing this because it was killing the computer to the point that they had to help me get it to turn on. Apple support told me MacOS does not require antivirus, just a malware app when you feel it is needed, run the app, and uninstall after you have removed whatever your issue is. The mobile device app does nothing but put your phone on a VPN and blocks nothing but those late night sites lol
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .I am really sorry that you're experiencing performance issue on your device. We would like to discuss about issues that you're experiencing your device and help you get it sorted. Please send us an email to [email protected] with more details and we will help you get it sorted. Thanks!
- Cons mentioned:Installation
Bad deal.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This my worst experience ever. This company is forcing me to renew my subscription, and I am not able to install it and nobody to help. I have to go to the store and try my luck. i don't recommend this product at all.
No, I would not recommend this to a friend - Cons mentioned:Installation
Never could get it to install.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never could get it to install. Could never get a hold of anyone to help. Very disappointed
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Hi There, I am really sorry that you had to experience this. Please follow instructions here www.norton.com/setup download Norton 360 to your device. If you experience any issues downloading, please send us an email to [email protected] with more details and we will help you get it sorted. Thanks!
- Cons mentioned:Download
Do not purchase digital
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ahve not received information to download Norton 360.
No, I would not recommend this to a friend - Pros mentioned:Protection
System problems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection for all my devices but gave one star for the fact couldn’t download from Best Buy, had to go through Norton.
I would recommend this to a friend I p address protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item protect ur I.p. Address from hackers great item for any type of phone.
I would recommend this to a friendNever again, Best Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've not been able to download and use this product. No one seems to be able to figure out how to get a 25 (not 18, not 21) character product key so I can download it. I've been told I can't return it or exchange it since it's a digital download. Wasted money. Never again, Best Buy!
No, I would not recommend this to a friendDO NOT BUY THIS!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS! The customer support is a joke. Their is no way to Log Out or disable the app, it's either installed, or not. :-(
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .We are sorry to hear about your recent experience. We pride ourselves on our quick, effective customer service and it is our priority to ensure our customers receive the highest level of support. We sincerely apologize if this wasn’t the case for you and we will do what we can to rectify the issue. Please contact our social customer team on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport We can help. Thank you.
DANGER - DO NOT BUY FROM BEST BUY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy's "Digital Download" service is recklessly anti-consumer, within minutes of placing the order I found a relative with an open seat to share, and attempted to cancel the Best Buy order even before it was placed. Best Buy refused and again after the fact refused to accept a return. DO NOT USE BEST BUY DIGITAL DOWNLOAD !!!
No, I would not recommend this to a friendDon't buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not worth the money I will never buy again tech support isn't there
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Thank you for taking the time to provide us with your rating and feedback and sorry you are not having the greatest experience. It's unclear to me if you are having issues with Norton or Best Buy. Of course both organizations want to ensure you are happy.
If you need assistance with Best Buy, please contact www.bestbuy.com/support
If you need assistance with Norton please contact us at www.norton.com/support.
Thank you
Norton Virus Protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The digital library link NEVER appeared in the library to Download!! 75.00 WASTED MONEY!! I called tech support thinking that the problem was solved, NOPE!! They gave me a LIMITED Norton 360 Good for only a LIMITED amount of time!!
No, I would not recommend this to a friendSo disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not working...My computer is giving me an error that I have no securuty software on my computer (my old subscription expired already)... i went through the steps of loading this new purchase but it obviously did not work
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Sorry you're having trouble :(( SUPPORT.NORTON.COM gives you free technical support, including email, chat and voice.
Note: do not *pay* for any support services. Norton support is *free* with any currently licensed product - Good luck!
Didn't get 3 licenses
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought from Best Buy in Oct 22 for $19.99, having issues with last license available (won't download). Now price is $74.99!!!! ridiculous. Never had these issues when bought on amazon.
No, I would not recommend this to a friendOne Frustrated Customer About my order Norton 360
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never got this to work. I’ve called you guys at Best Buy. I reported it to you guys at Best Buy that I could not get it to work and you guys at Best Buy did nothing about it… I am so done with Best Buy.
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Hi there. I am sorry to hear you are unable to get started with your protection. We would like to collect more details about this issue and help you to get it sorted. Could you please connect with our support team here www.norton.com/support. Alternatively, you can connect with our official social support Channel -Twitter at https://twitter.com/messages/Nortonsupport or on Facebook at https://m.me/norton