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Customer Ratings & Reviews

$74.99

Customer reviews

Rating 4.3 out of 5 stars with 504 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the 360 Deluxe Antivirus, highlighting its robust protection, ease of use across multiple devices, and great value for the price. Many appreciate its overall reliable performance and the inclusion of a useful VPN feature. On the other hand, some customers have experienced issues with the installation process and downloading the software, while others expressed concerns regarding the automatic renewal policy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 504 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good so far no complaints. Thank you very much for this product.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Tried and true-antivirus but a big program

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is a beast in older computers. Takes up some space you might need. It does work well and this is s purchase to keep it running on just two older computers in the house. I have moved on from norton with my newest computers but it I rather just purchase a new subscription each year and update when expires since the old ones are so finicky. This works and i do it every year. Buy during the holidays and keep code available to renew less money that way.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 4 out of 5 stars

    Good value for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pretty good and covers the basics but constantly asks you about grading or adding different services that are a bit pricey and/or unnecessary.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time. norton_us

  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    Unbeatable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection. Known brand. Excellent price. Protects up to 3 devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good and not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it was not as convenient to purchase here, Norton didn't offer the same price as Best Buy and other big retailers. Purchasing from Best Buy meant that my current subscription doesn't continue seamlessly. Instead, I had to uninstall the old subscription and reinstall the new. I lost a few days of my old subscription because I knew I wouldn't have time to take care of this on a weekday. All of this was expected. What I didn't know and am perturbed about is Norton no longer supports my Chromebook. I only found out when I tried to install it and got a message that it was not compatible with my system. Now that I know, I will be looking at other protection options next year. Sad, because I've been a Norton subscriber for decades.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    360 safe

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always can use the extra security and for the price was even better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    My go to anti-virus

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using norton for years. Easy to use and navigate. I normally catch it on sale around Christmas time

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    Norton Review. Bang for the Buck!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up to date with viruses. Always ernds notifications and reports. Cost effective.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Norton works real well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton works real well when it comes to virus protection. The only bad thing about buying this product from Best Buy is that it wont download fron the Best Buy site. I had to go to Norton and download it from there.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Installation

    Rated 4 out of 5 stars

    It Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works well. Too complicated to install. But it keeps the computer running clean and safe.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    quality items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been shopping at Best Buy for over 10 years and have purchased many items—everything from laptops and TVs to kitchen appliances and phone accessories. The quality of the products and the customer service have always been top-notch. I appreciate how knowledgeable and helpful the staff are, both in-store and online. Highly recommend!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing such a thoughtful review! We’re so glad to hear you’ve had great experiences shopping at Best Buy over the years. As a Norton and LifeLock product partner available through their stores, we truly value the trusted relationship they build with customers like you. Your feedback means a lot! norton_us

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Good antivirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used so many years this antivirus and has good performance so many feature and easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great product and value for money.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One if the best antivirus available in market. Easy to install and use. Keeps you laptop virus free without slowing down your system. Great product and value for money.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Vpn

    Rated 5 out of 5 stars

    Browser Safety

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantasic security and VPN setvices. Definitely renewing my subscription!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great protection and easy installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a transition from another provider. Not be a very tech savvy person, I was very happy with the ease of installation and performance.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    good product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase and download. Had to reboot my computer several times but it finally worked out. Good product, several security items, easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Antivirus -keeps you computer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: Unmatched excellent Antivirus -keeps you computer safe on cyberspace/internet. Con: Keep you bugging for purchase unwanted products & services - kind of marketing-ware

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 3 out of 5 stars

    Reliable product but downloading is confusing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I purchased this product by online, I received an email and said I can download it from my digital library. I tried it but I kept getting error messages. It was past 10:00 pm and I tried to contact Bestbuy customer service through chat but no one responded. There was no Besrbuy email address to reach. Eventually I was able to activate my product by visiting Norton website and typed the product key directly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is a very reputable name in protection and safeguard your private information. It is very easy to install.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your feedback! We’re glad to hear Norton’s reputation and easy installation met your expectations.
      If you ever need assistance or have questions about your subscription, you can visit https://norton.com/support anytime.
      Thanks for choosing Norton and stay protected! norton_us

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Virus scan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the product. Would recommend. You can use it in 3 devices.

    I would recommend this to a friend
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