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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 499 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about the 360 Deluxe Antivirus, highlighting its robust protection, ease of use across multiple devices, and great value for the price. Many appreciate its overall reliable performance and the inclusion of a useful VPN feature. On the other hand, some customers have experienced issues with the installation process and downloading the software, while others expressed concerns regarding the automatic renewal policy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 499 reviews
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    good product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase and download. Had to reboot my computer several times but it finally worked out. Good product, several security items, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton 360 Deluxe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It definitely gets the job done!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Vpn

    Rated 3 out of 5 stars

    Reliable product but downloading is confusing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I purchased this product by online, I received an email and said I can download it from my digital library. I tried it but I kept getting error messages. It was past 10:00 pm and I tried to contact Bestbuy customer service through chat but no one responded. There was no Besrbuy email address to reach. Eventually I was able to activate my product by visiting Norton website and typed the product key directly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tsezar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for checking in, Tsezar! We appreciate your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good for daily use without performance impact

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No performance impact, easy to use and working as expected

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Virus scan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the product. Would recommend. You can use it in 3 devices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Perfect protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and works flawlessly, with ever device.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Norton anti virus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to load it on my devices of choice with Norton excellent service. Great price which I control no add ons.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full security for a very good price. You cant remove the alerts and there are too many with this antivirus. Good coverage but not easy to customize

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as intended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good antivirus software. It is very easy to use and works as intended.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Affordable protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable protection. My only complaint with Norton and similar companies is that you cannot install their product without adding your credit card info. It is twice the price to purchase directly through Norton instead of Best Buy, so you have to be sure to cancel before the deadline and repurchase at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    360av

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot and have used it continaly for many years.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your review! We’re happy to hear you’ve been using Norton 360 Deluxe for many years and that you like it a lot. norton_us

  • Rated 5 out of 5 stars

    Norton is the essential to every small business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the fact that it tells you when to run the program and clean up any viruses.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi InsuranceservicesR,
      Thank you for sharing your feedback! We’re glad to hear Norton 360 Deluxe is helping you stay protected and that you appreciate the reminders to run scans and clean up threats. Those proactive alerts are designed to keep your devices safe and optimized without requiring constant manual checks.
      Your comment about Norton being essential for small businesses is spot-on—features like VPN, Dark Web Monitoring, and scam protection add extra layers of security that are critical for safeguarding sensitive data. norton_us

  • Cons mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Security Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought online and a couple of hours later was sent the download link and a key number. Easy and fast to download but somewhat tricky to install as one computer required me to delete the expired version of Norton 360 before I could install the new one. Other features like Lifelong offered but I did not register for any.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price and for multiple users for future use

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback! It’s great to hear you found Norton 360 Deluxe to be a good value, especially for multiple users. With features like antivirus, scam protection, VPN, and dark web monitoring, this plan offers comprehensive security for all your devices under one subscription. norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a very good job of detecting anything that is not good for my computer! Makes it easy to clear things up.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Better than my last purchased security software.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, better than my last antivirus security vpn software. Easy to download and install as well. And comes with a lot more coverage as well.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 4 out of 5 stars

    Same great Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this Norton 360 when moving from a PC to a Mac. I honestly haven't thought about it since I installed it. The only reason for 4* is Norton's constant upsell of add on to this product.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me a bit to figure out how to use this but once I got a Norton account it was easy. norton benchmarks at the top according to third party reviewers and it shows. This is the best of the best and I have used competitors before.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton 360 deluxe

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Norton all the time. I like the price for what you get

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

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