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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 492 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the 360 Deluxe Antivirus, highlighting its robust protection, ease of use across multiple devices, and great value for the price. Many appreciate its overall reliable performance and the inclusion of a useful VPN feature. On the other hand, some customers have experienced issues with the installation process and downloading the software, while others expressed concerns regarding the automatic renewal policy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 492 reviews
  • Pros mentioned:
    Vpn

    Rated 4 out of 5 stars

    Same great Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this Norton 360 when moving from a PC to a Mac. I honestly haven't thought about it since I installed it. The only reason for 4* is Norton's constant upsell of add on to this product.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Known for excellent malware protection and additional features such as backup software, a VPN, and a password manager. It's a top choice for multi-device protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS BUY NORTON AT BEST BUY

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is THE BEST Antivirus, and buying it at BEST BUY, you know it's not going to be pirated, or have any problems! Thanks Best Buy!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Norton 360 Deluxe Security Software.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Norton 360 Deluxe digital download software. I liked the ease of installation and the functionality of the antivirus software. I also liked the fact that I was able to download Norton 360 Deluxe immediately after purchasing it, and was able to use it on 3 devices. Great product!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy to Install

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install. Seems to be working flawlessly so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice protection for all my devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It is decent price with VPN protection!Plus, I like it that I can still buy it at Best Buy!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your review! We're so glad Norton 360 Deluxe is providing solid protection across all your devices, and that you're enjoying the added value of VPN protection. It's great to hear you found it conveniently available at Best Buy too. We appreciate your support! norton_us

  • Rated 5 out of 5 stars

    Thanks to Bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal at Best Buy. The Norton charged auto renewal at very high price.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi JWang,
      Thanks for your feedback! We’re glad you found a good deal at Best Buy and appreciate you choosing Norton 360 Deluxe. We understand your concern about auto-renewal pricing—it’s always a good idea to review subscription settings and renewal terms to make sure they align with your expectations. Your input is valuable and helps others make informed decisions. Thanks again for sharing! norton_us

  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Reliable protection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton has protected my computer for many years and now also my Android. Easy to order at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Norton purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase and easy to install. Easy for others to install when sharing product

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Vpn

    Rated 5 out of 5 stars

    Great internet and device security!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product comes with a VPN and covers all the security needed for an all-around performing laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Norton 360 ++++

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 is the best anti-virus product on the market. It works great, and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy purchase. Product was simple to download and install.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stay protected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have protection on your devices. Easy to setup and easy to stay protected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad for managing multiple machines;poor interface.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get it; Norton routinely tops the ratings of Anti-virus software programs (e.g. see PC World latest ratings). All fine and dandy but if you're purchasing multiple licenses and managing multiple machines, Norton is kind of a nightmare. It's user interface is anything but intuitive. Not that McAfee is much better. Also of note, Norton might be overkill for use on your phone or Chromebook it's really only optimized, in my estimation, for Windows. I'll also not that I'm not terribly impressed with it's optional add-on identity monitoring product. There are better options out there. My overall choice is Malwarebytes. Sorry Norton.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Greg - Thanks for your review. Appreciate your acknowledgement of Norton's effectiveness, a leading security product for over 34 years! Regarding license management, might we suggest purchasing a single license for Norton, which supports up to 20 devices and would simplify admin tasks (more can be added to a single Norton account if needed). RE: interface, please be sure to check out our latest updated UI (available now) which addresses some of your noted concerns. NOTE regarding mobile and Chromebooks: Chromebooks are not officially supported, although we do have an Android client one can try. Our client on Android phones does provide better protections, since Apple limits what can be accessed on iOS via APIs - this applies for iPads as well. Lastly, if the DWM service seems insufficient for your needs, our Gen Digital house of brands also includes LifeLock – (from chatGPT) Founded in 2005, LifeLock was one of the first companies to offer proactive identity theft protection services, making it a household name. Thanks for all your comments/feedback, Greg - Hope this helps? - DWN norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton is King

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly a great way to protect and monitor all of your devices

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best service ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and a excellent protection service all time, Nord 360 is the perfect for

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Easy Purchase and Redemption

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was quick and easy. Almost eminent for choice without any hassle.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Hunter,
      Thanks for your feedback! We’re glad to hear your purchase and redemption experience with Norton 360 Deluxe was quick and hassle-free. Making security easy and accessible is a top priority, and it’s great to know it worked well for you. Thanks again for sharing! norton_us

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price, great product. easy to load, and use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product. Buy it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this product. It gives you reports that is easy to understand. Scanning is done behind the scene with no lagging issues. I am using it with Intel i5 and Ryzen 7 laptops. Will recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must have for your computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Norton Products for many years. This one works great protecting my computers.

    I would recommend this to a friend
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