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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 495 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about the 360 Deluxe Antivirus, highlighting its robust protection, ease of use across multiple devices, and great value for the price. Many appreciate its overall reliable performance and the inclusion of a useful VPN feature. On the other hand, some customers have experienced issues with the installation process and downloading the software, while others expressed concerns regarding the automatic renewal policy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 495 reviews
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    cheaper than on site

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love buying it here. cheaper than norton site and same great protection

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Love norton

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, I love using Norton for computer, laptop and cell phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Confidence

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 gives me the protection and confidence I need to explore the internet.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Its fine Buy it on sale

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its cheaper to always just buy this product cancel the auto renewal than to ever buy it directly from Norton so buy it disable it then just buy one again when it runs out Norton just overcharges on the main site or counts on you to forget about it so you get charged later in the year just as soon as you buy it cancel the auto renewal on there website.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was purchased at a great price, immediately download and user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Norton antivirus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always does it's job .good price. Use to through my cable company .they don't use it anymore. So I wanted to make sure computer was protected.

    I would recommend this to a friend
  • Cons mentioned:
    Auto-renew

    Rated 3 out of 5 stars

    Not a great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase it for 3 computers. Was only able to download on 1 computer. I get messages on my computer saying I need to purchase other products to prevent other types of protections. Also, I have only had it for couple of months and it sends messages time for renewal. I will someway stop the automatic renewal when it comes up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton For the Win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Longtime Norton Security customer for a reason; THEY WORK! I highly recommend this protection if you’ve used McAfee, Avast, Or any other blubber out there. & the Norton Lifelock is such a sweet new feature that adds additional sense of security, peace of mind

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 5 out of 5 stars

    Review Norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call Norton for clarification on pop-up during installation. Problem was easily explained. Individual explaining/responding was pleasant.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great to keep the kids gaming PC safe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it is great for the introductory subscription price, but renewal is ridiculous! Better off just purchasing a new subscription...Make sure you disable the Auto Renewal. VPN is an unpleasant surprise, but rather slow & restrictive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Norton 360 Deluxe Digital Copy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very useful and easy to use. It did came a little while... maybe 2 days? But it gave me a very fast setup for my computer. I was worried about it not working because of the comments of other customers so I gave a call to Best Buy and it was very fast! Worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Geek Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this package during my Laptop update. It was offered to me along with Greek Squad yearly subscription. I have protected my Laptop and cell phones. Excellent deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this security for someone who has multiple devices

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Norton 360 and feel it is reliable. It is also a good value compared to other security software. It did take longer to download from the BestBuy "library" on their website and instructions were not as detailed as I would like.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good price, easy online purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Straightforward and streamlined easy online purchase.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this item, security is everything and it definitely provides it

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Simple to follow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download, it guides you step by step. Once downloaded, be sure to cancel the auto-renewal as soon as possible or else they'll charge your card $100+ a year year!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! For the most up to date renewal pricing, please visit www.norton.com/pricing. norton_us

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for all the protection you get from Norton.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 4 out of 5 stars

    Quick Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast download and great experience, I switched from Kaspersky and Norton has been a great antivirus.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Absolutely necessary!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my favorite antivirus softwares out. Being a cybersecurity major, my teacher put me on to this. The deluxe is well worth the price. Can be used on 3 devices.

    I would recommend this to a friend
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