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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 297 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the 360 Deluxe Antivirus software for its overall performance and excellent protection. Users find the installation process to be straightforward and appreciate the ease of use. The software offers several options for monitoring and protects multiple devices. However, a few customers noted that renewing the subscription requires some effort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 297 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great price. Easy to use. Worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on sale before Christmas. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The price was the best I could find

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Like norton. Would recomend to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More technical setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little harder to know how to set up but seems to work. I dont know if ot is better than others

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beware if you have an Apple Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software worked on my two year old Macbook Air. However, it did not work on my new Macbook Pro. The software’s VPN blocked internet access to my new Macbook Pro and I had to contact Apple Support to get the software removed and resume internet access. It took some work to get this software completely removed. Beware of the VPN before installing on Apple products

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Hi There, I am really sorry to hear that you experienced internet issue with one of your devices after enabling VPN. We would like to collect more details about this issue and help you to get it sorted. Could you please connect with our support team here www.norton.com/support. Alternatively, you can connect with our official social support Channel -Twitter at https://twitter.com/messages/Nortonsupport or on Facebook at https://m.me/norton Symantec

  • Rated 5 out of 5 stars

    Norton- Go Best Buy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we can always count on best buy having the latest version at the best price-do not bother to even look somewhere else- Best Buy can not be beat!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Credit card required despite already purchased

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is decent, but the requirement to add a credit card for auto renewal before install is aggravating. I was able to cancel the auto renewal function by logging into the account after download, but Norton also removes some of the security features as a penalty. The package does clearly state the requirement, as full disclosure.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Credit card still needed to activate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to enter a credit card, just to activate the 1 year of service that was paid for upon purchase of the program. Did not want to take the chance of forgetting to cancel subscription.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. In order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Norton

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, nice protection gave us extra peace of mind knowing we had it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Offers not needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many pop ups with offers of upgrading our life lock

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered to pick up at store and easy installation onto computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the security

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase a new laptop and it came with 6 months free of Norton so I bought another year on top of that

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    norton

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy and will use different app going forward

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Norton Antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy my Norton here from best buy. It is legit and very convenient. Delivery was fast and the product works very well. Looking forward to my next purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Norton Lies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low rating since Norton lies about allowing you to turn off automatic payment renewal. You CANNOT turn it off. Good luck trying to remove your payment info also. How can one trust a company to protect us from viruses when they lie to us?

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. In order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. Symantec

  • Rated 4 out of 5 stars

    MR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE BEEN USING NORTON FOR THE PAST TEN YEARS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better then buying from norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't beat the price 12345678900987654321 what a crock

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sold on Norton

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy buy. Did not keep as heard a number of issues with Norton.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using for years! Trust it completely. Will continue to purchase annually.

    I would recommend this to a friend
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