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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 297 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the 360 Deluxe Antivirus software for its overall performance and excellent protection. Users find the installation process to be straightforward and appreciate the ease of use. The software offers several options for monitoring and protects multiple devices. However, a few customers noted that renewing the subscription requires some effort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 297 reviews
  • Rated 4 out of 5 stars

    Norton's better price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was better than Norton's online price. And I can backup 3 devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton 360 Deluxe for 3 devices

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love Norton 360 Deluxe for 3 devices, thank you Best Buy, I always purchase from you !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I purchased it was to save $$$.John K.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton 360 with lifelock!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who helped me with this purchase was great & I love this antivirus!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Peace of mind

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the security and privacy aspect of this product You might want to research each application before activating just to be sure that you want it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always used Norton and have always bought it from Best Buy. It is simple to use and is always available from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best antivirus iv ever had

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the user friendliness and options norton has compared to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product, 10- 15 Minute setup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, about ten minutes to set up on 3 Phones

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    no good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not any good, it will locate what is wrong but does not fix it, It will tell you what other Norton you need to buy

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Could you please send us a message to our official social support channel on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport

      Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support. Thank you. norton_us

  • Rated 5 out of 5 stars

    NortonLifeLock - Norton 360 Deluxe (3-Devices)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NortonLifeLock - Norton 360 Deluxe (3-Devices) - great anti virus software to keep you family safe in todays environment

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Norton 360 Deluxe for 3 devices is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my Money Norton 360 Deluxe for 3 devices is the all-in-one choice to help keep yourself and your loved ones safe from hidden scams, phishing, malware, and viruses, plus a VPN to help keep internet browsing private, as well as cloud backup for Windows PCs to keep your files safer, and parental controls. With our Advanced AI scam protection you can stop wondering if a message or email is suspicious.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for raising this concern. This was a technical error that has been addressed in our systems, and you should be able to install the product now. We apologize for the inconvenience! If you are still facing issues, please do not hesitate to get in touch with our support team here www.norton.com/support norton_us

  • Rated 4 out of 5 stars

    Fairly good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, little hard to configure after installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First person i asked ?'s didn't know the answer. The man at back register answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NortonLifeLock - Norton 360 Deluxe (3-Devices)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NortonLifeLock - Norton 360 Deluxe (3-Devices) (1-Year Subscription) - Android, Mac, Windows, iOS

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Subscription and auto renewal bad idea.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subscription is a real problem because auto renewal. They expect to use your credit card without your approval. They would make more money if the just sold product good for one year without automatically raising price.

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Hi there! Most of our services are offered as automatically renewing subscriptions to help our customers avoid lapses in their service. With an automatically renewing subscription, you have continuous access to your service without having to worry about expiration dates. However, if you prefer to turn off auto renewal this can be done by visiting your Norton account. Please see link for information on how to https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN Symantec

  • Rated 5 out of 5 stars

    Computer protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little trouble loading it but the tech on the phone was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this prior to Comcast's cancellation.. glad to have it again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    READ COVER BEFORE U BUY THEY WANT TOO MUCH MONEY!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not real happy with this product ,at first u pay $40 then in order to download u need to pay over $100, then after download i got a trojan virus, doesnt protect like it use to not happy!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Subscription renewal

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great initial start up price but I didn’t know there was a catch to it. You must do an annual renewal subscription to keep it going.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far OK but to many sale pitches. Renew price is out rages.

    No, I would not recommend this to a friend
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