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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 297 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the 360 Deluxe Antivirus software for its overall performance and excellent protection. Users find the installation process to be straightforward and appreciate the ease of use. The software offers several options for monitoring and protects multiple devices. However, a few customers noted that renewing the subscription requires some effort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 297 reviews
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this product every year in August as the price is always much lower than what is offered on the Norton site. You just have to remember to tell Norton to undo auto subscribe or you will be hit with the full price next year. My biggest complaints are that the box appears empty which is deceiving as inside is an activation code. I really thought I got an empty box! Also, you will need to go the the Norton website to activate. The instructions are nor clear as BestBuy tells you to go to the BestBuy download site to activate. You really need to go to Norton's website and easily download the program.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product, BAD STORE !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good. The service at the Moreno Valley, California store is the worst. The manager or floor supervisor doesn’t follow through with his offer to help. I ended up buying on my phone inside the store. Don’t go to this store.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Online Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer Norton over McAfee or any other security product. It is much more user-friendly and does not interrupt online searching like the others.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Software

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for protection. Keeps computer safe from threats.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Like it !Norton anti virus 3 devices

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lke the product it's protected my 3 devices its good quality

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback! We're glad to hear Norton has been a good fit for protecting your three devices. It's great to know you're happy with the quality and coverage. Thanks for choosing Norton and sharing your experience! norton_us

  • Rated 4 out of 5 stars

    good one

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price only when its on sale dont buy at regular price

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Still One of the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install to replace last years version. No issues, went very smooth. 1st install was on a desktop computer and the phone install went smoothly. Don't like the auto renewal at that sky high price, you just go into your account and check the box to not use auto renewal. No issues and it works just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good but auto renewal nad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to at least be protected for malware in genera , but don’t like the auto renewal setting , you should not be obligated to do auto renewal

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    My Norton opinion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has a good reputation throughout the years. To my knowledge and use, its one of the more tools for safety. Its been there years and is trustworthiness in my opinion. I was a tech for many years and believed it to be a good type of computer defense.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Protection with Unlimited VPN

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 Deluxe offers comprehensive security with unlimited VPN and update notifications for Google Chrome, Mozilla Firefox and Microsoft Edge Browsers. They do send upgrade and other notifications too much for my taste!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your feedback! We're glad you're enjoying the comprehensive protection and ease of use with Norton 360 Deluxe, including the unlimited VPN and browser update notifications. We understand that frequent upgrade and product alerts may feel excessive — your input helps us improve the experience. Thanks again for sharing! norton_us

  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It was easy to install and has worked flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    360 deluxe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a great product and it most definitely protects your devices from the dark web and protects your vpn so you wont be a victim of these hackers.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent price easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price. Easy to install with Norton account

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for the great feedback! We're glad to hear you found the price excellent and the installation process smooth with your Norton account. It’s always nice when things just work — and now your devices are protected too! norton_us

  • Pros mentioned:
    Features, Protection

    Rated 4 out of 5 stars

    Complete package of services

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my 3 computers. Lots of features. Only down side is the constant prompts for upgraded services.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to put this on 3 of my devices. It works perfectly for all my devices. Great choice on this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton keeps you informed of any issues with your computer and account and helps resolve them. Affordable coverage. Norton also offers additional software at discounts and free trial periods.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    NORTON ANTIVIRUS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is the best product on the market antivirus

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for the glowing review! We’re so glad you think Norton is the best out there. If you ever want to share more about your experience or favorite features, we’d love to hear it! norton_us

  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Superb product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy install no problems with download up and running within minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Saving my computer from thrash and spam.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Best Buy another brand of Antivirus Software. The sale clerk explain the purpose of Norton. I listen and like what he was telling be.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Great Protection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Protects my computers well! Will buy again!!

    I would recommend this to a friend
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