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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 297 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 297 reviews
  • Pros mentioned:
    Overall performance, Protection

    Rated 4 out of 5 stars

    Review of Norton 360 Delux

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Norton-360 Deluxe to protect my devices for several years. I have never had a problem with its use and feel that it adequately protects my laptop, tablet and cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton 360 for Android

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an antivirus for my android devices. I was able to purchase & install this quickly. It covers 3 devices and is a good value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    user for many years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it for a good price. Norton is a bit intrusive sometimes when installing new programs. Just be sure and turn off auto-renew so you have time to decide what you want to do when the license runs out

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    NORTON ANTIVIRUS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is the best product on the market antivirus

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for the glowing review! We’re so glad you think Norton is the best out there. If you ever want to share more about your experience or favorite features, we’d love to hear it! norton_us

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Norton 360 deluxe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Norton 360 Deluxe for my android 2 years in a row now. It checks all the sites I visit to make sure they are safe. It is very easy to use. Turn off the auto pay if you dont want them to charge you automatically when the subscription runs out.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    360 deluxe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a great product and it most definitely protects your devices from the dark web and protects your vpn so you wont be a victim of these hackers.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Antivirus Software

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is my go to for virus protection and this product covers 3 devices. Buying this at Best Buy is cheaper than online auto-renewal. Make sure to turn off auto-renewal after installing and keep buying from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Decent Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Norton antivirus for years. It seems to do a very good job of protecting my computer. If you buy it on sale as I did, it's a very good value. The only thing I don't like is they are constantly sending popups to my computer trying to get me to upgrade to greater coverage for, of course, greater cost. Very annoying. It almost behaves like "Adware" in that regard

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this product every year in August as the price is always much lower than what is offered on the Norton site. You just have to remember to tell Norton to undo auto subscribe or you will be hit with the full price next year. My biggest complaints are that the box appears empty which is deceiving as inside is an activation code. I really thought I got an empty box! Also, you will need to go the the Norton website to activate. The instructions are nor clear as BestBuy tells you to go to the BestBuy download site to activate. You really need to go to Norton's website and easily download the program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton keeps you informed of any issues with your computer and account and helps resolve them. Affordable coverage. Norton also offers additional software at discounts and free trial periods.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    My Norton opinion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has a good reputation throughout the years. To my knowledge and use, its one of the more tools for safety. Its been there years and is trustworthiness in my opinion. I was a tech for many years and believed it to be a good type of computer defense.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It was easy to install and has worked flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    NORTON 360 DELUXE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FOR YEARS I BEEN USEING NORTON 360 DELUXE ITS BEEN WORKING JUST FINE.. NO PROBLEMS, WILL KEEP ON USEING IT.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Saving my computer from thrash and spam.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Best Buy another brand of Antivirus Software. The sale clerk explain the purpose of Norton. I listen and like what he was telling be.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Still One of the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install to replace last years version. No issues, went very smooth. 1st install was on a desktop computer and the phone install went smoothly. Don't like the auto renewal at that sky high price, you just go into your account and check the box to not use auto renewal. No issues and it works just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Computer Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Have used it before and it was excellent!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good but auto renewal nad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to at least be protected for malware in genera , but don’t like the auto renewal setting , you should not be obligated to do auto renewal

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to put this on 3 of my devices. It works perfectly for all my devices. Great choice on this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Superb product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy install no problems with download up and running within minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Protection

    Rated 4 out of 5 stars

    Complete package of services

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my 3 computers. Lots of features. Only down side is the constant prompts for upgraded services.

    I would recommend this to a friend
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