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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 297 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 297 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    internet protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    aside from continuous offers for stuff i dont need great protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    If 3 devices is what you need, go with it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I paid 20-30$ for basically full protection with Norton on 3 computers. Can’t beat it. I feel extra secure with Norton on my entire network for my business and I don’t feel like I overpaid.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Good product....HORRIBLE licensing model.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good, keeps computer free of virus, malware, etc.. HOwever, they REQUIRE a credit card so it can auto-renew at over $100. So, you think OK I'll just buy these cards and renew each year. Well, they make it fiarly convoluted. Not impossible but harder than it should be. And why is this $100 per year? That's more by alot than office! For antivirus and some extras. Sheesh.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy install and setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Trend Micro for years until now. Installed Norton on a laptop, Phone and an IPad which was an easy setup and install. Reason why I switched was the sale on Norton and I wanted a 3 device install. Norton scans the devices automatically which was a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best antivirus software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent software for protecting your devices. Have always been a fan of Norton. Was also at a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Norton products at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product and the price was very good. I have watched for this on sale at Best Buy, and it is just right! Keep checking and Best Buy is the place to go!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    great anitvirus!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase as i believe that this is the most reliable company after doing some research. You can add up to 3 devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Norton for decades. Price was great. Delivery was very quick. Was concerned about having to leave a credit card # for automatic renewal but it was very easy to opt out. I’ll be back next year to purchase my Norton renewal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is excellent protection, highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin was the Geek Squad Tech who came to our home and installed the Norton 360 anti virus program. He also answered a lot of question from a couple who are not tech. savy. He was very professional and personable. I would recommend him to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton360

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trusted item I rely on this item for internet safety and security

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at s great price. Norton have a great customer service.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product!! You know it’s working.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always trusted the Norton brand, good protection, only thing I don’t like is they will charge your card early before the subscription expires, beware.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton 360 is the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Norton 360 and all of my devices eases, my anxiety of hackers

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 4 out of 5 stars

    Norton 360 Deluxe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price! Would have given five stars, but cannot use on tablet as the app doesn't work anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love my Norton's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Norton 360 on all my products. I highly recommend this product for total security.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Norton 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to install if you already have one in place. Directions are not as clear and they should walk you through the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product ever.It was worth the price. Hdjekshdgej d ndhehehdhshsusudusudud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best sales

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best prices. I always shop at Best Buy for anything that has to do with my computers, laptops, and TVs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good antivirus but auto renewal is a pain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be best if it didn’t automatically renew- otherwise adequate antivirus

    I would recommend this to a friend
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