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Customer reviews

Rating 4.5 out of 5 stars with 820 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the 360 Deluxe Antivirus Internet Security Software's overall performance, protection capabilities, and ease of use. Users appreciate the fast installation and device compatibility. The only concern expressed was the frequency of notifications prompting additional purchases.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 820 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's not much I can really say about this. You need the internet to install it as there's no disc. Was a bit awkward to get on additional devices. But glad we have something on our computers now.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    peace of mind product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection quality product ever from Norton.works good wit 24h any computer. all my devices are now getting 24 hourprotection from bad virus attacks.best buy price was very very good. thanks best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great antivirus software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase the antivirus software for the family PC and the kids gaming PC. Have trusted Norton service for the past 10 years.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Norton review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my daughter. I have purchased this same virus protection last year. It covers up to five devices, and it gives wonderful coverage. I truly would recommend this device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Norton all the way

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to buy Norton because it’s the only product I use to protect my products. Great price for five devices east to set up easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't tell how well it protects my Mac. It has not detected a virus yet. Though, I have noticed less buffering and quicker performance since using the product. The installation process was easy for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Virus protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy instillation. Only drawback is you have to sign up for automatic renewal, although this can be cancelled later.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best protection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been buying Norton for 10 years. Never had a problem with the protection. Always able to get a great price just before the expiration. Have never paid full price. Customer service is usually good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Helped me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their products. Would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is always reliable. Would buy again. Also got it on sale. No complaints.

    I would recommend this to a friend
  • Cons mentioned:
    Notifications

    Rated 4 out of 5 stars

    Good as usual

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    usual great product but too many notification to purchase more products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it was on sale for a big discount. I always use Norton products. I just called Norton and gave them my new code and they added another year to my subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy Install Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a laptop. I had to to get mine cleared of a virus when I forgot to renew another companies protection. Got t his after and no problems at all. My laptop even runs faster than before.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love Norton360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this software, covers all the bases that you need to be safe online.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. The value and pricing of this product is okay,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install. Multi faceted levels of security.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 Deluxe has all the tools I was looking for in one easy to install package. I like that fact that it is good for 5 devices as well. Bonus - it was on sale when I purchased it so great buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does what it supposed to, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product does what it is supposed to do. It is easy to setup and maintain. However the constant upselling by Norton is a pain and takes away from the user experience.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your rating and feedback — we genuinely value hearing from you.

      Occasionally, you may see promotional messages related to your Norton subscription, such as special offers or discounts, displayed within the product. We aim to strike a thoughtful balance between respecting your privacy and helping keep you protected online.

      Your input is important to us and will be passed along to our internal teams for consideration. If you'd prefer to manage or limit these notifications, you can find step-by-step instructions here:
      https://support.norton.com/sp/en/us/home/current/solutions/v138304110

      And if you ever need help, our support team is ready to assist you anytime:
      www.norton.com/support

      Thanks again for being part of the Norton community! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    a MUST!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Norton 360 deluxe service is a MUST in the 21st century when navigating the internet. I would recommend it for virus protection and malware identification, mainly.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Antivirus Protection!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Norton for the past 15 years and have not been hacked or developed a contaminated computer. Great protection!

    I would recommend this to a friend
  • Pros mentioned:
    Device compatibility

    Rated 4 out of 5 stars

    Norton 360 Deluxe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to extend my current subscription on my multiple devices. Best Buy had a great price for Norton 360 Deluxe which is good for up to 5 devices.

    I would recommend this to a friend