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Customer reviews

Rating 4.5 out of 5 stars with 820 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers express satisfaction with the 360 Deluxe Antivirus Internet Security Software's overall performance, protection capabilities, and ease of use. Users appreciate the fast installation and device compatibility. The only concern expressed was the frequency of notifications prompting additional purchases.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 820 reviews
  • Rated 5 out of 5 stars

    Use fully

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this package each year from Best Buy to install on five different computers. It does regular quick scans automatically, and I do a full scan monthly. It also has features to help the performance of your computers. It was a little tricky installing it on Macs. Norton tries to sign you up for a subscription, but the price is significantly higher per year that just buying a new copy each year. I would rather dine out a few times than have the convenience of a subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very well rated and easy virus protection.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Norton for a few years, but this year it was so easy to install. It is almost as easy as updating the virus library (just click a button). Great improvement. Before you were suppose to uninstall even your old version and reinstall Norton. Just be aware that Norton requires you to provide a credit card for automatic renewal. It is better to just disable the auto renew, buy a new one from Best Buy and install near the subscription end time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Good & effective antivirus software

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Norton antivirus software for over 12 years. It’s been fairly effective & reliable & easy to uee/setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works very well and very easy to install. Got it on sale also for half price as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is leader in security and antivirus and I like that you can protect your Pc and mobile devices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Security against Viruses.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 is a very good product to protect a computer from an attack by computer terrorists. It is a good deal where you can protect multiple computers (5-devices). Every year I purchase Norton 360. Every day I check for updates and scan my computer with Norton 360, to make sure that no computer viruses are present.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best AV Year after Year

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't renew your Norton 360 at Norton's high price. Just turn off the auto renewal, then purchase a new Norton360 and activate it. Once activated, turn off the auto renewal and repeat the next year.

    I would recommend this to a friend
  • Pros mentioned:
    Device compatibility, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects all of my devices with one purchase. Easy to get with curbside pickup. I have been using the Norton product for years with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Norton 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase Nortpn 360 right after Christmas. I won't run my laptop without it. Thank God it's getting easier to install. However I would appreciate it if the company wouldn't try to force the customer into signing up in the auto pay. A lot of stores have specials that are cheaper

    I would recommend this to a friend
  • Pros mentioned:
    Device compatibility, Protection

    Rated 5 out of 5 stars

    Fantastic protection product!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Norton 360 Deluxe! It protects me and provides additional option for more protects. All my devices are protect with Norton.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great product; Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security product at a great sale price. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton 360 hands down.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Norton for years. What made me change to 360 I was using Mcafee and one day tried the trial version of Norton and when I scanned for the 1st time it caught 1,000s of files that Mcafee did not catch, so even with Mcafee being free on my new computers, no thank's, I'll pay for 360.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Satisfaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expectations met with high quality protection and support.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Product is Great but Service was even better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products history makes it stand on its own Legs…. But more importantly was the guidance and customer service from Best Buy Rep.. there are so many types and mfrs of this product line it can be confusing and somewhat overwhelming to m as me sure you’re getting the protection you want and having a knowledgeable Rep is just as important/valuable… Thank you Best Buy

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always liked the ease of use and protection I get with Norton.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works well. Good virus protection

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with Norton and Windows 11 but it was not Norton's fault. Windows destroyed by hard drive after connecting my Insignia to my Predator computer. Since Norton was installed on my five devices, I had a nightmare fixing the issues. Microsoft was no help. After removing the docking station and reforming my hard drive, I installed Norton without further issues

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this product before is a great value for the price. It's very easy to install and does a great job protecting your system.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best in Desktop Security

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is quality you can trust and reasonably priced. The best computer security for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Norton Anti Virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The description of the product was correct. Easy to install and use.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton cuThank you for your feedback. We love hearing from our Norton customers!stomers! norton_us

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Didn't Deliver What It Appeared to Deliver

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the overall protection. HOWEVER, I had understood I was purchasing the vaunted "Norton 360 with Lifelock" -- check out the upper left corner of the package, where you'll see "Norton Lifelock"; turned out, "Lifelock" itself was not part of the protection package. Actually, I was quite disappointed to discover this careless representation; it reduced my opinion of the brand/s' integrity.

    I would recommend this to a friend
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