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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 820 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the antivirus protection provided by 360 Deluxe Internet Security Software. They appreciate the software's ability to keep viruses away and provide peace of mind for their desktop computers. Customers have expressed positive experiences and satisfaction with the product, describing it as a blessing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 820 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. Runs quickly and efficiency in the background.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus, Ease of use

    Rated 4 out of 5 stars

    Good Antivirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Antivirus, Essy too use, plus can be used for 5 devices...Cant go wrong with Norton...

    I would recommend this to a friend
  • Cons mentioned:
    Auto renewal

    Rated 1 out of 5 stars

    Careful about steep Auto Renewal cost

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Norton Customer probably 30 years. Not because it’s the best but because it was what I knew . They have steadily gotten worse over the years, almost becoming like a virus they protect against. Pop ups always reminding me to allow more and more access to my computer and “Auto Renew” begins automatically instead of giving me the option to choose it. Granted I can go into my account and turn off auto renewal. Here’s where a huge problem exist, especially for Seniors and non tech people. My mother recently passed away. I noticed on my dad’s computer it was set up for auto renew at $155 per year!!!!!!! This isn’t a typo .They had no idea how much was automatically being taken each year to renew. I told my dad I can get exact same software for $25 a year as I did here. I of course have to go in after installing and disable auto renew for him. Each year I will have to get a fresh install from Amazon, Best Buy ect as to avoid the insanely high renewal subscription price. While at his house when purchasing I chose physical copy instead of download link. I didn’t trust his internet and a physical copy I thought would be easier for him to understand how I installed. Lol of course I get the box today expecting a usb dongle with the software on it….. nope just the actual code , so I still have to download it digitally from their site. Oh and of course to do so, even though I already paid for the year I have to add a credit card on file for auto renewal, even though I will cancel it. I know this is a way for them to make sure they get their higher renewal rates every year and of course it’s convenient not to have to buy from a retail store each year. However he is now down to a single fixed income and $155 a year compared to $25 a year and some hassle is the route we have to use.

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. We regularly review the pricing of our cybersecurity subscriptions in order to offer our customers award-winning protection. We price our products and services to match the top level of service and performance you expect as a Norton customer. We value your feedback and understand that price is an important part of your experience. If you would like to speak with our support team about your current subscription and hear about alternative plans that may be more suitable please get in touch by chat or phone here www.norton.com/support. Thank you. Symantec

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection online

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Norton for many years and it has warned and protected me while online throughout. Often while online, I have Googled for information and a group of websites come up and have been warned that some were very bad to try to use by my Norton product. I trust the product very much and will continue to use it. I waited until November to install this new version when my previous subscription expired.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Excellent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use, and we have had no virus problems. We are using it for two computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 is a good protection to have for your computers at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Auto renewal

    Rated 3 out of 5 stars

    Strong protection dubious marketing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason to buy it was the low price. Renewal is so expensive I will be forced to use a different product. Also the identity theft protection is not the full protection you get as a normal service subscriber- another marketing gimmick.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Excellent Purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to install in just a few minutes. Works great and keep your computers safe

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    Antivirus for PC protection.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Antivirus for PC Desktop or laptop protection, etc. Make sure after keycode installation to later disable the auto-renewal at norton dot com so you won't get charge yearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind while on the internet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Norton 360 every year. I find it better than some of the other brands. I had a virus many years ago and the guy at the repair shop recommended Norton and I've used them ever since.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton, I wouldn't be without it.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Norton security software for as long as I've had a computer on the internet. I wouldn't be without it. It provides essential protection for any system that has email or internet exposure and Best Buy has the Best Price I can find.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 4 out of 5 stars

    ❤️ the product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product never failed me yet except when I had the 10 key version had minor problems but got to work.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on black Friday for around $20. Does a good job at a good price.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 3 out of 5 stars

    Have some doubts

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Norton for years (on and off). Bought this product to give it a go on my Macs. Initially it worked fine. When I tried to upgrade to LifeLock - I received an excellent offer - $0 for the rest of the year. HOWEVER, none of the functionality worked. I could not log to Lifelock, the customer service was in India, and with all due respect - very unhelpful. I was told that someone will contact me in 3 day. That did not happen. Called back, still no luck. Probably will look around for something more stable.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Auto renewal

    Rated 5 out of 5 stars

    IF YOU NEED IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF YOU NEED IT YOU SHOULD BUY IT, WORKS WELL. BUT THE AUTO RENEWAL AND THE ADDS TO PUSH MORE PRODUCT CAN AND PROBABLY WILL GET ANNOYING.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Worth to try

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product for serval years. I usually buy it when it has discount ,around $28

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton shortens your fears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection for my computer and IPhone. I can go to sleep knowing that I am secure and safe.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    good anti-virus protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use and a great price for Black Friday

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Thank you for protecting

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is an amazing product that has protected my computer, tablet, and my family's phones. Norton is a product that I always recommend to anyone who wants to protect their electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The lowest price for Norton 360 Deluxe in town

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Norton 360 antivirus Deluxe is the best system out there today. Plus, I am happy that Best Buy prices are lowest online and stores. Thank you very much.Salute.

    I would recommend this to a friend
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