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Customer reviews

Rating 4.5 out of 5 stars with 820 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers express satisfaction with the 360 Deluxe Antivirus Internet Security Software's overall performance, protection capabilities, and ease of use. Users appreciate the fast installation and device compatibility. The only concern expressed was the frequency of notifications prompting additional purchases.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 820 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Old reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Norton for years (remember those mail-in rebates, with the annoying gift card that did not work half the time?). Prefer it's interface to that of McAfee. Great protection, and got it cheaper than renewing it online. Highly recommended.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Careful about steep Auto Renewal cost

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Norton Customer probably 30 years. Not because it’s the best but because it was what I knew . They have steadily gotten worse over the years, almost becoming like a virus they protect against. Pop ups always reminding me to allow more and more access to my computer and “Auto Renew” begins automatically instead of giving me the option to choose it. Granted I can go into my account and turn off auto renewal. Here’s where a huge problem exist, especially for Seniors and non tech people. My mother recently passed away. I noticed on my dad’s computer it was set up for auto renew at $155 per year!!!!!!! This isn’t a typo .They had no idea how much was automatically being taken each year to renew. I told my dad I can get exact same software for $25 a year as I did here. I of course have to go in after installing and disable auto renew for him. Each year I will have to get a fresh install from Amazon, Best Buy ect as to avoid the insanely high renewal subscription price. While at his house when purchasing I chose physical copy instead of download link. I didn’t trust his internet and a physical copy I thought would be easier for him to understand how I installed. Lol of course I get the box today expecting a usb dongle with the software on it….. nope just the actual code , so I still have to download it digitally from their site. Oh and of course to do so, even though I already paid for the year I have to add a credit card on file for auto renewal, even though I will cancel it. I know this is a way for them to make sure they get their higher renewal rates every year and of course it’s convenient not to have to buy from a retail store each year. However he is now down to a single fixed income and $155 a year compared to $25 a year and some hassle is the route we have to use.

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. We regularly review the pricing of our cybersecurity subscriptions in order to offer our customers award-winning protection. We price our products and services to match the top level of service and performance you expect as a Norton customer. We value your feedback and understand that price is an important part of your experience. If you would like to speak with our support team about your current subscription and hear about alternative plans that may be more suitable please get in touch by chat or phone here www.norton.com/support. Thank you. Symantec

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    MARK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NORTON IS EASY TO USE, EASY TO SET UP, KEEPS COMOUTER CLEAN

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good anti-virus protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use and a great price for Black Friday

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton, I wouldn't be without it.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Norton security software for as long as I've had a computer on the internet. I wouldn't be without it. It provides essential protection for any system that has email or internet exposure and Best Buy has the Best Price I can find.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. It give me a extra security using my devices online.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Norton products for the past 15 years, I ave read the reviews of Norton, and others, and in my opinion, Norton performs as advertized. I have never bee hit with a virus or a "bad" intrusion. I do find, in some cases, it is better (and less expensive} to purchase at retail.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Trust Norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not installed the Norton 360 software yet. I will install the product in February 2020 when my current subscription is ready to expire. I have used Norton Internet Security since 2006 and have been satisfied with their service. I purchased this item because Best Bey had it on sale for a good price. I always purchase in advance when the price is right.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton is trustworthy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t got wrong with Norton protecting your electronic devices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent software, as advertised, easy to installed

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    GREAT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it was easy to install and works great. So far no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is easy to install and easy to use. It's also very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    IF YOU NEED IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF YOU NEED IT YOU SHOULD BUY IT, WORKS WELL. BUT THE AUTO RENEWAL AND THE ADDS TO PUSH MORE PRODUCT CAN AND PROBABLY WILL GET ANNOYING.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Do Not Want Auto Renewal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Norton Security for many years. However, apparently now that program has been "improved". For starters, my devises were upgraded to Norton 360 without me giving permission. No choice. Also, One must subscribe for Auto Renewal or remember to jump thru who-knows how many hoops in order to not have auto renewal when it comes time to renew. Seems like a good way for Norton to loose long-standing customers by taking away installation control options.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Norton Great Deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price for a Great Product. Also a Great Curbside Experience.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Unbeatable price but Norton has room for improveme

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy offers an unbeatable price and Norton does the job. But I don't like that Norton took away the Utilities and keeps on offering unsolicited subscriptions. Still it is good value for what it does.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Easy to install and manage their features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank you for protecting

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is an amazing product that has protected my computer, tablet, and my family's phones. Norton is a product that I always recommend to anyone who wants to protect their electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton 360 deluxe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this on sale for a really good price very easy to load with a couple of quick clicks

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Great to hear you got a deal! Quick and easy setup is always a win — glad Norton made it simple to get started. Thanks for sharing! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The lowest price for Norton 360 Deluxe in town

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Norton 360 antivirus Deluxe is the best system out there today. Plus, I am happy that Best Buy prices are lowest online and stores. Thank you very much.Salute.

    I would recommend this to a friend