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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 820 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the antivirus protection provided by 360 Deluxe Internet Security Software. They appreciate the software's ability to keep viruses away and provide peace of mind for their desktop computers. Customers have expressed positive experiences and satisfaction with the product, describing it as a blessing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 820 reviews
  • Pros mentioned:
    Ease of use, Protection

    Rated 4 out of 5 stars

    Excellent product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I purchased this it’s was well worth it and saved my computer! Easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid only $20 for this, so it was worth it. Didn't install the Dark Web Monitoring because there are usually a lot of false positives with this type of service. Like the Secure VPN included in this package.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Norton360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Norton360 or Norton products for years, they are second to none when it comes to security. You will receive notification when there is a threat and my systems have ran virus free over the span of using their products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Awesome Norton has everything I need. It is friendly and I am so thankful for Norton.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Offer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love LOVE love this offer! SO much cheaper than renewing through Norton! This is my third year repurchasing

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Satisfaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expectations met with high quality protection and support.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good anti virus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, no problems so far ! Norton has been around for a long time, I trust the brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my mom as I purchased a computer for her work. Super user-friendly and hardly has pop ups. She like other older generations isn't too tech savey so it helps where it doesn't ask for much on the regular.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good, very dependable company. Better than my old virus protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product is Great but Service was even better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products history makes it stand on its own Legs…. But more importantly was the guidance and customer service from Best Buy Rep.. there are so many types and mfrs of this product line it can be confusing and somewhat overwhelming to m as me sure you’re getting the protection you want and having a knowledgeable Rep is just as important/valuable… Thank you Best Buy

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using Norton Antivirus for decades. Seems to do what it is intended to do. No issues. Easy to install, just follow simple instructions.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good security

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security, been using for years. Only problems, automatic subscription price too expensive (thus cancel and buy this) and pop ups promoting other products.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Norton Anti Virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The description of the product was correct. Easy to install and use.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton cuThank you for your feedback. We love hearing from our Norton customers!stomers! norton_us

  • Rated 5 out of 5 stars

    Time your renewals for the end of November

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you time your renewals close to black Friday you'll save significantly every year. It may even be worth foregoing part of a current subscription in order to time the renewals. Getting the new license key connected to your Norton account isn't as easy as it should be but if they want to try gaming you to pay full retail for a renewal it's worth the time to game them back and never pay more than $20 a year. I installed the Mac product and it's honestly not worth it... Their removal program did a less than stellar job so save yourself the manual cleanup and stick to using this on Windows devices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good dependable Antivirus Program

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good antivirus. I do not use the VPN yet because of weak reviews. Been using Norton for about 5 yrs. Customer support has been good sometimes, other times just OK. Used Kaspersky before this. In my personal research, there is no perfect antivirus, but Norton and the other top 3 or so, seem to be improving each year. The program does not noticeably slow down the computer, with very minor exceptions. This was the easiest and smoothest antivirus download I have experienced in 25 years. I put it on a desktop PC, laptop PC and (android) phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    NMJ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to install. Is an excellent program, user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Greatest Protection!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest protection. Easiest to use. Just what everyone ones. No reason to spend more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Only One to Trust

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been through the other 4-5 antivirus programs over the years, but Norton 360 seems to have the best record for finding and quarantining virus or suspicious web sites. The one feature that makes this version worth many times it's selling price is the built-in VPN, which seemingly changes your "web address" as others see it and makes scammers and pfishers almost impossible for them to break into your computer. My only suggestion would be for it to be able to be turned on automatically instead of manually each time Norton 360 is started. Bottom line -- you can install on up to 5 devices, including cell phones, and it has the Virtual Private Network (VPN) invaluable feature built in for your near-absolute protection. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to use. Good protection on any gadgets.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton anti virus!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is my go to for reliability! Great product for computer safety

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

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