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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 505 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note that the 360 Premium antivirus software offers excellent protection at a great price, and is easy to use. Many appreciate the VPN option and the overall performance of the software, as well as its antivirus capabilities and device compatibility. However, some customers have expressed concerns about frequent pop-ups, auto-renewal practices, and constant notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 505 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Buy and Norton Rock

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 has been flawless. Like an elf behind the scene delivering without any issues. Has brought us peace of mind with security that works perfectly! Thank you Best Buy and Norton!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great internet security

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Norton for years. Always seems to do a good job at protecting my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best computer protection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion this is the best option for protecting you pc and info. I have been using this soft ware for over 20 years and have never been let down.

    I would recommend this to a friend
  • Cons mentioned:
    Auto renewal

    Rated 4 out of 5 stars

    Auto renewal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service but watch the auto renewal. Can be very expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great discount for a good product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comprehensive antivirus that covers all the bases.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Norton 360 for many years, and it works well protecting my devices, plus improving their performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like Bestbuy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying it from Bestbuy is less than from other vendors. I also trust using Bestbuy from my past experiences!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. The email arrived in a few minutes with the instructions. An excellent price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it instaled on my laptop and phone . I love it

    I would recommend this to a friend
  • Cons mentioned:
    Pop-ups

    Rated 4 out of 5 stars

    seems to work with lots of pop=ups

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this software now is constantly with pop-ups selling extra services

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Is region locked!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have it installed already in every computer on my family, safety first!

    I would recommend this to a friend
  • Cons mentioned:
    Notifications

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well my only complaint is about once a week it will give you a message saying you should buy some added feature.

    I would recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Hi! Over time you may receive promotional offers related to your subscription like discounts or special deals via pop-up notifications. If you do not want to receive such promotional offers, you can disable that functionality, by turning off Special Offer Notification. Please see https://support.norton.com/sp/en/ie/home/current/solutions/v138304110 Symantec

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Loyal Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trusted product. Loyal customer. Works great!!!!!!!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Outstanding price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caught an excellent sale on a top notch product. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very secure and reliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best anti-virus software I have used. I have it installed on all of my computers and android phone.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Best there is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best on the market and I’ve been using Norton for years. Have never had a problem with hacking or viruses so I trust Norton with my online protection.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Absolutely Worth it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked very well and planning on buying for this year as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my phone and laptop. Always has a pop up warning for untrustworthy we b sites.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Norton 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloaded okay protection will reorder again. I always look for good internet protection for my windows PC.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a similar version of this for up to 5 devices and liked it so much that i decided to go with a 10 device version. Could not be happier with the service.

    I would recommend this to a friend
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