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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 505 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note that the 360 Premium antivirus software offers excellent protection at a great price, and is easy to use. Many appreciate the VPN option and the overall performance of the software, as well as its antivirus capabilities and device compatibility. However, some customers have expressed concerns about frequent pop-ups, auto-renewal practices, and constant notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 505 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best computer virus protection.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer virus protection. I am a fan of Norton 360; I would buy it again in future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is a great product. I have been using them for many years and does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    All kinds of protection

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product provides alll kinds of protecting from VPN to web browsing, android/ios mobile security so on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good antivirus) although it does slow down computer significantly from before it was installed.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent deal!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome price for this antivirus subscription. It was a black Friday offer.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and price. What else could you ask for.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not particularly happy with this software. It scans for issues but all the errors it finds it wants me to upgrade the software to fix. I should have just stayed with what i had prior.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi HMB - Thanks for your review and very sorry for your confusion, but this is *absolutely* a 1-year subscription that thousands of BBY customers take advantage of monthly. The scan you’re seeing is an initial scan of Windows telling you about ‘performance enhancements’ that can *optionally* be addressed with an add-on product (Norton Utilities Ultimate). It is NOT required at all, and all the virus/security/antiscam features you purchased are operating with the N360 license. I apologize for the confusion of the NUU scan - we’re working to clear up this language as it is confusing to others like yourself. Hope this helps and you reconsider your review? Cheers! - DWN norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install on my computers and my computers are running quicker due to less pop ups etc

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mediocre, but not valueless.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Off-putting that it REPEATEDLY tries to "up-sell" you for services of questionable value regarding things like knowing which entities in cyberspace have your personal information. As though anything actually can be done about that.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well, easy to use, I recommended it to everyone and I get it at a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Norton for many many years. It works perfectly and is worth paying for.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok it's very convenient to digitally download doesn't take long to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s Norton what can I say.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Norton what can I say. I’ve always used Norton it just seems like home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton - 360 Premium

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've worked in Information Technology for decades for several different large companies and they all have used Norton products so I have also. I have never had any issues with the software or Virus's or Malware during that time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for security, but has annoying habits

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Norton 360, but have 2 issues with it: 1) the scan starts running when I start the computer, and it slows down my ability to start doing stuff, 2) it keeps doing pop-up windows with offers for upgrades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great…it protects all of my products, including my cell phones.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best anti-virus on the market

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using Norton’s for years. It’s the only anti-virus we trust. Price is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a huge fan of Norton. I love this product. It gives me the protection I need and desire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton Anti Virus Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Norton Antivirus software every year. Caught it on sale. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software. Pretty easy to install. I like that it has a VPN.

    I would recommend this to a friend