Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 505 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note that the 360 Premium antivirus software offers excellent protection at a great price, and is easy to use. Many appreciate the VPN option and the overall performance of the software, as well as its antivirus capabilities and device compatibility. However, some customers have expressed concerns about frequent pop-ups, auto-renewal practices, and constant notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 505 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hi,I'm long time with them it's very good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recomend to other costumer,good product,and I will use for long time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Norton 360

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great $$$ support was also very good. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Really great when considering VPN is included.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comprehensive protection for devices

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value fthe money. Antivirus. VPN performance is good so far. Have this for a month now. Some sites don't work with VPN though

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good this product on the market as far as I’m concerned

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Norton kept harassing me to add more protections !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton kept bugging me day and night to upgrade my subscription. It is offensive and annoying the way the handle their marketing about upgrading and adding more protections. They are harassers and even disabled certain features on purpose. Also, charged me the renewal even though I canceled. No more business with them. I am so fed up!

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help with the renewal that you thought was canceled. Thank you. norton_us

  • Rated 5 out of 5 stars

    Anti virus is good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went well. Worked for one machine. Will try others

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Above expectations protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than expected, very confident in protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exchanged for lower price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price promotion. Been using for years and always watch for the Super deals. Download went smooth. Make sure to download when close to expiration. Most times yearly subscription starts at download and you will lose your existing subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything with very little effort on my psart.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Anti virus

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to protect my many devices. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Antivirus software!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is awesome and so was the price! I'm very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I brought this product working great for security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked Perfectly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome digital download. Replaced my current expired subscription. All you have to do is log into Norton.com and enter key and you can download up to 10 devices and your new year subscription starts over. It replaces not adds to current subscription so wait close to expiration to activate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One of the Best....most of the time!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most comprehensive anti-virus hard drive clean-up software! Their Customer Service can improve since it can be disorganized at times.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    does what its supposed to

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what its supposed to. great protection all the time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Firewall that protects your data

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best anti virus available in the market, provides Free VPN for 10 devices, will recommend

    I would recommend this to a friend
  • Cons mentioned:
    Pop-ups

    Rated 1 out of 5 stars

    DO not buy

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slowed my computer to less than dial up speed. When I reached out to Norton I got no support. The pop ups took up the screen until I turned it off. It is very disruptive and hard to concentrate and get anything done. I wrote to Norton and called. No support. They said they could not refund my money.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      We are sorry to hear about your recent experience. We pride ourselves on our quick, effective customer service and it is our priority to ensure our customers receive the highest level of support. We sincerely apologize if this wasn’t the case for you and we will do what we can to rectify the issue. Please contact our social customer team on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport We can help. Thank you.

      Regarding in app notifications 'Pop-ups' ... From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications. norton_us

  • Rated 5 out of 5 stars

    Excellent shopping experience

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and Best Buy had one of the best prices online. Easy, safe, and secure online purchase. Received download instructions along with product key within 10 minutes of purchase confirmation. I use Best Buy online whenever I can.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it if it’s on sale

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features that come included with Norton Premium are all very useful and reliable

    I would recommend this to a friend