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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 505 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note that the 360 Premium antivirus software offers excellent protection at a great price, and is easy to use. Many appreciate the VPN option and the overall performance of the software, as well as its antivirus capabilities and device compatibility. However, some customers have expressed concerns about frequent pop-ups, auto-renewal practices, and constant notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 505 reviews
  • Rated 4 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it the best no complain I been using Norton for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very very very very very very very very Great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton antivirus Functions as expected had problem with bb down load

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok I do like some other ones much better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one will do for now it’s ok does the job just runs my computer a little slow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton 360 Premium is great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 Premium is great and it’s best to buy it at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this at Best Buy is a great deal when it's on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great instant access

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and instant access. I would definitely do it again and recommend it for your laptops as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it says it does

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but it does take up quite a bit of memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm buying it again. I'm buying it again. I'm buying it again.

    I would recommend this to a friend
  • Cons mentioned:
    Pop-ups

    Rated 1 out of 5 stars

    So Many Pop-ups!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heaps of pop-ups all the time. Keeps trying to get me to upgrade all the time too. Kaspersky never did this. I will be switching back to Kaspersky, it is was more quiet and doesn't bother me while I'm trying to use my computer.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase this product every year to protect all of our electronics. It comes with 10 licenses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Support

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 I have been a user over 20 years the product has never failed me and has a lot of service options

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and navigate. The only issue was having to add a credit card for the renewal

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    New subscriber ONLY limitation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item description does not include a limitation that this may NOT be used to extend an existing subscription. This limitation was not present previously with Norton purchases, and is not noted in the item's description.

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Hi Bomar - You are correct, this should be made clearer in the product description - thanks for pointing that out!
      If you would like, please contact Norton Customer Service at 1 (855) 815-2726 and a support rep will combine any existing subscription days remaining with your new license. Sorry for the inconvenience, and hopefully you can update your review with this new information? - DWN Symantec

  • Rated 3 out of 5 stars

    An ok virus program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an antivirus software. If you want utilities you pay for it. You want better VPN, you have to pay for it. You want privacy monitoring you have to pay for it. Subscription is automatic .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grear and affordable.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download. I would recommend this to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this in the past. It was my renewal from Norton Security so I purchase this one, the 360. I love it. It’s way better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton Premium 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very awesome, easy, and practical to operate. Highly Recommend to anybody that needs some Anti-Virus protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Apple Pencil 2!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great tool and just wish it was a tad cheaper. No matter, I am glad I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for the amount of devices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of renew my previous subscription, purchasing this product afforded me to install it on 10 devices, a great deal!

    I would recommend this to a friend