Customer Ratings & Reviews
- Model:
- SYT940800V012
- SKU:
- 6346692
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers consistently note that the 360 Premium antivirus software offers excellent protection at a great price, and is easy to use. Many appreciate the VPN option and the overall performance of the software, as well as its antivirus capabilities and device compatibility. However, some customers have expressed concerns about frequent pop-ups, auto-renewal practices, and constant notifications.
This summary was generated by AI based on customer reviews.
No anti tracking feature, tons of sale tactics
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had bought 10 license version specifically to load on all my devices including older iPad. Unfortunately it can not be loaded on older vision of iPad. Also my previous version had ant tracking feature, Thus version does not have it. So every time I scan, it tries to sell me anti tracking software which is very expensive compared to $ 29.99 deal I bet at Best Buy, It also tries to sell several other add ons. It would be better if Norton sells All inclusive package. Long ago Norton package included hard drive utilities and some other utilities too. Unfortunately nowadays they want to make separate money on each feature.
I would recommend this to a friend- Cons mentioned:Download
Don't buy if using to renew your subscription
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware. Don't buy if using to renew your current subscription. Norton will not accept it as an extension and bestbuy doesn't state this until after you purchase the product. Bestbuy will not accept returns for this product.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi - Apologize for any confusion on this. The product description does state “For new Norton subscriptions only at an introductory price.”
However, you CAN use this license to extend an existing subscription. You merely need to add this new license to your existing Norton account at/near your current license’s expiration. When that happens, the Norton client will just look for a new license in your account and consume this one! Again, sorry for any confusion on this - Hope this helps? - DWN
Trash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to jump through hoops to cancel my old, not expired subscription, to enter a new product key I just purchased. I will not be getting Norton after this one is done.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .We are sorry to hear about your recent experience. We pride ourselves on our quick, effective customer service and it is our priority to ensure our customers receive the highest level of support. We sincerely apologize if this wasn’t the case for you and we will do what we can to rectify the issue. Please contact our social customer team on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport We can help. Thank you.
Strong arm customers to auto-renew.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't do it. They take your credit card info even after you cancel. They make you auto-renew. It's a scam! Best Buy should stay away from companies that do these types of practices.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. In order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
unable to download
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ordered digital version , unable to download. on hold for over 50 mins and cant get a rep to help me.
No, I would not recommend this to a friend