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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 505 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note that the 360 Premium antivirus software offers excellent protection at a great price, and is easy to use. Many appreciate the VPN option and the overall performance of the software, as well as its antivirus capabilities and device compatibility. However, some customers have expressed concerns about frequent pop-ups, auto-renewal practices, and constant notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 505 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Norton is great antivirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection! Simple to install and use. I highly recommend! Just remember to unsubscribe autopay so you don’t get automatically charged next year!

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Buying Norton 360 Again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Norton 360 as a continuation of years of coverage. I buy it at this time of the year because it is at its lowest price. included VPN is a welcome addition since last year. memory for PWs is also a great add-on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great antivirus

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our computers. Geek squad loaded it on computers for us.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Antivirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product was easy to install to my laptop and our cell phones and it appeared to be working with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Anti-virus software plus

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, but I find the constant solicitation to purchase other products very annoying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is working fine. I was confused as to if this was Lifelock which I wanted. It doesn’t seem to be.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Keep me safe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! I would purchase this product again at this price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as good as I needed to be, not an all in one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 has its ups and its downs... Software a bit confusing to install, and it’s NOT an all in one type of system, but instead you have to drop up to 3 apps in your phone/tablet to be covered fully against threats and viruses, and one of these apps (Norton Secure VPN) slows down your internet connection to a crawl on all your devices. I have 1 gig fiber optic and with a wifi 6 Netgear router my wifi speeds average in the mids 400s megahertz, but with the Secure VPN engaged, I was lucky to get 50-60 MHz of speed, so I opted not to use this part of the software!... the Norton password manager is superb, and the main reason for the 3 star rating, otherwise rating would be lower.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Norton Virus Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order at a decent price. I have ordered this from Best Buy before.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good antivirus software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited until Black Friday to get this and got a very good deal. I upgraded to the 10 device software since I now have more than 5 devices to protect. I've been using Norton for several years and and I think they do a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase for the e copy of the software. The activation also easy

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good anti-virus protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy quth my purchase. I have it on every device i own.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beet deal

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price I could get for anti-virus software. Easy to installs and it covered all my requirements

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    I’m happy with it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be doing it’s job. I don’t know much about computers, so I’m really not sure. I didn’t like how it is constantly trying to upswell me on more protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had it for a for a week or so. i did not like the fact that the way you set up has changed. I like the old way with the disc. There are two many steps you have to take to get to the end results.I dont like the way the renewal is set up either. Its like your are forcing me to get this product.

    I would recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. In order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. Symantec

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Deal!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Norton for years...$160 less than what they tried to bill me for...great deal!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Upgraded to 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Norton Security for 5 computers. Thus is an upgrade to 360 and 10 devices. I like it better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too much CPU usage and Spam machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I don't doubt the effectiveness of the protection, the system also slows my computer and gives far too many pop-ups / upgrade promotions.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi StephanieC,

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. Please reach out to Norton Support at support.norton.com We are here to help! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and performance. it's great for internet security.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Norton 360 is very helpful with keeping my phones and my electronic equipment safe

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us