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Customer reviews

Rating 4.6 out of 5 stars with 499 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize the 360 Premium Antivirus Internet Security Software as a high-performing solution that keeps devices safe and provides real protection. Users appreciate its ease of use and quick installation process. The software is compatible with multiple devices, and the VPN feature is considered a valuable addition.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 499 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Keeps your computer, phone, and tablets safe!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software to keep your computer running well. Recommend buying a new disk every year versus the subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    G lucky

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton it's an excellent choice to secure your internet. It's a must

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10 devices alliowed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very complicated because there are so many things you need to set up! But after wards it gives me peace of min because it just work! And you can install to 10 devices!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my pc and it has been doing its job by making sure nothing happens to it so far so good and a great valve for 30 dollars for a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has always been my go to product. Normally I purchase 5 device plan, but this time around the cost was identical.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Norton AV for computers, etc.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased to renew my subscription. Best price right now for this.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 4 out of 5 stars

    Good AV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast/Xfinity stopped including Norton Anti-virus with their internet service (starting on 01/01/2021). Needed this to continue having AV. Have been using Norton AV for many years, never had any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great anti virus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and very easy to set up with other computers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton Premium

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Norton products for over 30 years. They are excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Norton store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price, easy website to navigate and better price than Norton store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had problems using Norton and the vpn feature and password manager are a great feature and allows you to have different passwords for everything.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Security Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It provides the security protection I need for my computer so far.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome that’s all good service also , very efficient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Norton for about 10 yrs and never had a virus on my computer. The new Norton update last year does take a lot of memory compared to the old one. That's the draw back.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    premium

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in order to get protection for my grandmothers computer and it upgrading to the premium so that I can protect other devices was definitely a good decision.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 will not install on my chromebook, but works well on my cell phone. I prefer Norton products and have used several in the past without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I purchased this with my new laptop. Helps me out allot

    I would recommend this to a friend
  • Pros mentioned:
    Device compatibility

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, been using Norton for a while and have not had any issues and I love the fact that it can be used in 10 devices, cause I have a lot of devices…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great overall protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a lifelong Norton user for protecting all my devices. I like this product; however, deducted one star due to poor customer service from Norton.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    A necessary product at an acceptable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In this day and age, you can't not have some kind of security on your electronic devices. The sale price at Best Buy was about $70 cheaper than the auto-renew price that Norton was going to charge me.

    I would recommend this to a friend