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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 499 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 360 Premium Antivirus Internet Security Software as a high-performing solution that keeps devices safe and provides real protection. Users appreciate its ease of use and quick installation process. The software is compatible with multiple devices, and the VPN feature is considered a valuable addition.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 499 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton 360 Premium

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure about the other brand but i used Norton for a long time and never have any proplem.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton For Ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Norton 360 Premium on 6 of my devices. I feel a lot safer now. It has stopped me from going on some bad sites. The VPN is a great addition. Before Norton I had another program that did not stop someone from getting my info. In one month I had 4 credit cards hacked and someone even got my checking account. Keep up the good work Norton.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Purchase and Effective

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful and quick software. Had no issues or bugs, easy to set up and use.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton 360 - the Best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 has keep me from being attacked from Trojans and warns me if I am going to a bad website and keeps my laptop running better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best deal on antivirus software.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Buy from Best Buy because Norton wouldn’t sell me it as cheap as BB. I can buy a 10 user cheaper then Norton can sell me 1 user. Make sure you turn the auto renewal off . It has a few pop up messages trying to sell you other tool to use on your PC. The software will work on cell phones.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    The Good and Bad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Kaspersky Internet Security for several years. I never had a problem with them. Al my desktops and laptops worked great! Kaspersky was banned from the US. I switched to Norton 360. The software works good. Norton is constantly trying to sell you additional cleanup software. It's not worth it. I'll will change my internet security SOON.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Security Program

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job its supposed too. best advice is to pick this up during black friday sales.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your feedback! We're glad to hear Norton 360 Premium is doing its job and keeping your devices protected. Great tip about picking it up during Black Friday—it's definitely a smart way to get even more value. We appreciate your support and hope you continue enjoying the peace of mind Norton provides! norton_us

  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 Premium is one of the best all in one security suites around. It is always in the top ten anti virus lists from all the tech reviewers! Never had a problem installing it and feel safe using it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using their products for years. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton is a Quality Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very please tried another product it was good but Norton is good and i like they have customer service support. Geek Squad helped me get it set up.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Device compatibility, Protection

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since I bought this product I feel safe. I love that Im able to use it on all of my devices. I recommend it everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton 360 Premium

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 Premium is excellent protection for my Windows 11. You don't have to worry about getting Viruses on your computer from the Internet. Love it!!!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Norton anti-virus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've used Norton for many years, and have had no trouble with computer bugs. Either we're very lucky or Norton has been doing its job. One negative is the auto-renewal. if you don't cancel that function, it will renew at a price much higher than you would pay at a retail outlet. Fortunately, you can cancel auto-renew and add a new subscription which you can buy on sale at retail. That will also have the auto-renew, but you just repeat the process.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this product for several years. Easy to install and it works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Norton360 Premium - Execellent Choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent virus/malware/spyware protection for both your PCs and mobile devices. No issues encountered. Have been using Norton branded software for more than a decade. Highly recommended !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review of Norton 360 Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used one version or other of Norton Anti virus/security etc constantly mutating (evolving?) products and Utilities software and most recently the Driver update product for over 20 years BUT don't take that fact as an unqualified endorsement. The Anti- Virus / Security products of which 360 is the most recent "Marketing Evolution" is reasonably effective in its primary (but limited) stated task as is the most recent version of "Utilities". I can't emphatically speak for the usefulness of the Driver Update Utility yet since experience is limited to just 3 months but I will say it's curious that updates published as long ago as 2018 keep recurring! My most serious issue with Norton tends to be not so much with the usefulness of their software but the constant attempts to sell you other products - which in my opinion should be part of their baseline product you already pay for. Worst of all since the particular purchase in question cost less than $30 in this purchase and Norton continue to charge $139 for continuity with an existing membership - remember 20+ years continuity!! They renew a month early - watch your Credit Card - and don't even want to discuss a discount for loyalty . So the bottom line is simple . Use the product for one year by all means, cancel , buy another membership (since on sale every year I can recall) and start again, Savings - do the arithmetic for yourselves!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Norton Keeps Me Safe!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Norton software for over a decade and never had any security issues. Norton 360 has many great features and the 10 device package keeps my whole family safe.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best anti virus software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Love the alerts that it gives. 10/10

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for the awesome review! We're glad Norton 360 Deluxe was easy to install and that you love the alerts—it’s a great way to stay informed and protected. With features like a secure VPN and dark web monitoring, it’s a 10/10 choice for keeping your PC safe! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It does everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not using it yet! I have used it before! It was a great deal!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Anti Virus

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for most of the time. Had a prblem one time, but it got fixed by thAe Geek Squdad.

    I would recommend this to a friend
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