Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Norton 360 Premium offers a 1-year pre-paid subscription that includes protection for multiple devices. This subscription includes advanced AI scam protection, parental controls, dark web monitoring, secure VPN for online privacy, and protection against viruses, malware, spyware, ransomware, and more. Additionally, it comes with 75 GB of PC Premium Cloud Backup. The subscription renews automatically each year, and a credit card or PayPal is required for auto-renewal and use.
  • Advanced AI Scam Protection: Help stay safe by spotting hidden scams online. With the built-in Genie scam protection assistant, stop wondering if a message or email is suspicious again.
  • Device Security: Help guard against online threats like scams and phishing, plus powerful antivirus protection against malware, ransomware, and viruses.
  • Parental controls help identify potential dangers, set screen time limits, block unsuitable sites, and monitor search terms (PC/smartphone only).
  • Dark Web Monitoring: Identity thieves can buy or sell your personal information. Dark Web Monitoring searches the dark web and notifies you if your information is found.
  • Secure VPN: Protect your private information with bank-grade encryption. Access the content you love, whether you're at home or on the move.
  • Easy to Install: 1. Visit <https://www.norton.com/setup> to log in or create an account. 2. Enter the 25-digit Product Key found in your confirmation email. 3. Enter your Payment Method to activate your subscription. 4. Click Next and follow the on-screen instructions for instant download! Note: A payment method must be saved in your account to activate and use your protection; you won't be charged for the annual auto-renewal until the prepaid term ends. If you do not wish to renew, you can cancel in your account at any time.
  • Norton offers a variety of solutions to suit your needs. Norton 360 is available in different plans, including Norton 360 Standard, Norton 360 Deluxe, and Norton 360 with LifeLock for Gamers. These plans come with various features such as Advanced Scam Protection, Anti-spyware, Antivirus, Malware & Ransomware Protection, PC Cloud Backup, Dark Web Monitoring, Smart Firewall, Password Manager, Parental Controls, Secure VPN, PC SafeCam, Game Optimizer, Full-Screen Mode Detection, and PC Cleanup & CPU Optimizer. The plans also support different device counts, ranging from 1 device for Norton 360 Standard to 3 devices + 1 adult for Norton 360 with LifeLock for Gamers. The PC Backup and PC SafeCam features are not supported on Norton 360 Standard 1 Device or macOS. Parental Controls are only available on Windows (excluding Windows 10 in S mode, Windows on ARM processor) with 4 or more running processors. Norton provides a solution that is right for you, depending on your needs and preferences.
  • Norton - 360 Premium (10 Device) Antivirus Internet Security Software + VPN + Dark Web Monitoring video 0 minutes 30 seconds
  • Norton 360 video 1 minutes 24 seconds
  • Norton360_with_Genie_NAM_16x9_Partner_No_Url_End_Card video 1 minutes 13 seconds

Norton - 360 Premium (10 Device) Antivirus Internet Security + Scam Protection + VPN + Dark Web Monitoring (1 Year Subscription) - Android, Apple iOS, Mac OS, Windows

Model:
SYC940800F016
SKU:
6581627
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.6 out of 5 stars with 499 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers recognize the 360 Premium Antivirus Internet Security Software as a high-performing solution that keeps devices safe and provides real protection. Users appreciate its ease of use and quick installation process. The software is compatible with multiple devices, and the VPN feature is considered a valuable addition.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 499 reviews

  • Norton 360 for 10 Users

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this one every year. I buy when pn SALE, so I buy when ever it goes on sale.

    This review is from Norton - 360 Premium (10 Device) Antivirus Internet Security Software + VPN + Dark Web Monitoring (1 Year Subscription) - Android, Mac OS, Windows, Apple iOS

    I would recommend this to a friend

  • Norton

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Best internet security you can get i have this on my conlutwr

    This review is from Norton - 360 Premium (10 Device) Antivirus Internet Security Software + VPN + Dark Web Monitoring (1 Year Subscription) - Android, Mac OS, Windows, Apple iOS

    I would recommend this to a friend

  • Nice to have, but trying to sell more options

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty expensive if its not on sale. Downloaded it and then there's more things that would be nice to have already included since this is supposed to be the highest model for Norton Security.

    This review is from Norton - 360 Premium (10 Device) Antivirus Internet Security Software + VPN + Dark Web Monitoring (1 Year Subscription) - Android, Mac OS, Windows, Apple iOS

    No, I would not recommend this to a friend
  • Pros mentioned:
    Device compatibility

    Good Buy when on sale

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product for protecting devices. nice that it works on 10 devices.

    This review is from Norton - 360 Premium (10 Device) Antivirus Internet Security Software + VPN + Dark Web Monitoring (1 Year Subscription) - Android, Mac OS, Windows, Apple iOS

    I would recommend this to a friend

  • Too intrusive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could have given 4 star but Norton is too invasive as regards to privacy. Almost everyday I receive email promoting something.

    This review is from Norton - 360 Premium (10 Device) Antivirus Internet Security Software + VPN + Dark Web Monitoring (1 Year Subscription) - Android, Mac OS, Windows, Apple iOS

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great anti-virus software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great anti-virus software for protection, great value.

    This review is from Norton - 360 Premium (10 Device) Antivirus Internet Security Software + VPN + Dark Web Monitoring (1 Year Subscription) - Android, Mac OS, Windows, Apple iOS

    I would recommend this to a friend

  • Value uncertain.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton provided better service in the past. The products were simpler to use in the past.

    This review is from Norton - 360 Premium (10 Device) Antivirus Internet Security Software + VPN + Dark Web Monitoring (1 Year Subscription) - Android, Mac OS, Windows, Apple iOS

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Best Antivirus

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've tried them all. This is the very best solution.

    This review is from Norton - 360 Premium (10 Device) Antivirus Internet Security Software + VPN + Dark Web Monitoring (1 Year Subscription) - Android, Mac OS, Windows, Apple iOS

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Simplicity!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Your Geek Squad installes it, thanks!

    This review is from Norton - 360 Premium (10 Device) Antivirus Internet Security Software + VPN + Dark Web Monitoring (1 Year Subscription) - Android, Mac OS, Windows, Apple iOS

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Security review

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy protection for your computers! This one works well for us.

    This review is from Norton - 360 Premium (10 Device) Antivirus Internet Security Software + VPN + Dark Web Monitoring (1 Year Subscription) - Android, Mac OS, Windows, Apple iOS

    I would recommend this to a friend

  • .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loaded this, but apparently the laptop Acer's free 30 day trial of Norton does NOT recognize other?????

    This review is from Norton - 360 Premium (10 Device) Antivirus Internet Security Software + VPN + Dark Web Monitoring (1 Year Subscription) - Android, Mac OS, Windows, Apple iOS

    No, I would not recommend this to a friend

  • Norton 360

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Challenging activation once installed appears to be monitoring

    This review is from Norton - 360 Premium (10 Device) Antivirus Internet Security Software + VPN + Dark Web Monitoring (1 Year Subscription) - Android, Mac OS, Windows, Apple iOS

    I would recommend this to a friend

  • Difficult product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to set up and still not completed. It requires too much setup.

    This review is from Norton - 360 Premium (10 Device) Antivirus Internet Security Software + VPN + Dark Web Monitoring (1 Year Subscription) - Android, Mac OS, Windows, Apple iOS

    No, I would not recommend this to a friend

  • Needed instructions to load

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was never told her to install it nor did I everreceive any instructions by email, so I returned it and ordered it from another source that included directions

    This review is from Norton - 360 Premium (10 Device) Antivirus Internet Security Software + VPN + Dark Web Monitoring (1 Year Subscription) - Android, Mac OS, Windows, Apple iOS

    No, I would not recommend this to a friend

  • Bogus

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this product thinking it's Norton's Lifelock 360 the pic is a bit misleading after i have had this for a while. Nortons informed me that it's not Lifelock the company that makes it is Norton's Lifelock not the product itself.. it's only norton's 360 a lesser quality product. I'm not happy with this at all as i can't return it and now am stuck with this lesser product til next year.

    This review is from Norton - 360 Premium (10 Device) Antivirus Internet Security Software + VPN + Dark Web Monitoring (1 Year Subscription) - Android, Mac OS, Windows, Apple iOS

    No, I would not recommend this to a friend

  • JLM55

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton takes over your computer. and you can not uninstall it

    This review is from Norton - 360 Premium (10 Device) Antivirus Internet Security Software + VPN + Dark Web Monitoring (1 Year Subscription) - Android, Mac OS, Windows, Apple iOS

    No, I would not recommend this to a friend

  • absolutely garbage don't buy it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely garbage norton ain't the same as it used to be it charged a. Bunch of charges to my credit card. I went to return it to the store and best buy wouldn't refund my money. So i had to switch to a different brad of internet security

    This review is from Norton - 360 Premium (10 Device) Antivirus Internet Security Software + VPN + Dark Web Monitoring (1 Year Subscription) - Android, Mac OS, Windows, Apple iOS

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    No to Norton

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. The protection windows 10 provides you is better.

    This review is from Norton - 360 Premium (10 Device) Antivirus Internet Security Software + VPN + Dark Web Monitoring (1 Year Subscription) - Android, Mac OS, Windows, Apple iOS

    No, I would not recommend this to a friend

  • Bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not protect what they offered me Bad bad bad very bad

    This review is from Norton - 360 Premium (10 Device) Antivirus Internet Security Software + VPN + Dark Web Monitoring (1 Year Subscription) - Android, Mac OS, Windows, Apple iOS

    No, I would not recommend this to a friend

  • Got hacked

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It got hacked within 4 days of buying it, didn’t do its job at all

    This review is from Norton - 360 Premium (10 Device) Antivirus Internet Security Software + VPN + Dark Web Monitoring (1 Year Subscription) - Android, Mac OS, Windows, Apple iOS

    No, I would not recommend this to a friend
Page 24, Showing 461-480 of 499 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.