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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 499 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 360 Premium Antivirus Internet Security Software as a high-performing solution that keeps devices safe and provides real protection. Users appreciate its ease of use and quick installation process. The software is compatible with multiple devices, and the VPN feature is considered a valuable addition.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 499 reviews
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 works great. Easy to install. Reasonable price for ten.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Trust the product, but don't like auto renew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust Norton to keep my Windows desktops and laptops safe from viruses and other threats. I deducted a star for the new auto renew. I buy a discounted package from Best Buy or other store, but now I need to enter credit card information then turn off auto renew. Saves a bit of money but is much more of a pain in the neck than it used to be.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft suite

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say has all the apps you need as to be expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always trusted Nortons best thing is that Best Buy always has a great prices, and also Nortons also gives you Nortons utilities along with this which is a great deal and the free VPN works great on mobile and home PC

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been using another antivirus software for a few yeas and upon advice from family member decided to go back to Norton 360 premium. So glad I did as I have been bombarded with spam emails from political candidates. Tis that time of year. Thank you for being on police patrol for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton 360 Premium 10 device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale for multiple devices on multiple os’s. Overall it is a very good product and is very capable suite of tools. Many of the tools in the suite are either not available for or fully function on iOS devices (iPad, iPhone, etc.) keep in mind if you play online games, the AV can be a bit overbearing in protecting the owner from well established online game software. This is not an insurmountable issue and is only noticeable when the game software updates its game client.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VerneS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the Norton suites for over a decade. Much improved over the years. Has been many years since I had an infection. Even used it to disinfect computers already infected using the installation utilities. Always at the top of the list of reviewed antivirus suites as well as the other bundled product that come with the suite. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Device compatibility

    Rated 5 out of 5 stars

    Great Tool of Protection!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Great!! You can protect up to 10 devices at once and to top it off you get free lifelock for a year!! Both of these items this provides is very important in protecting ourselfs in this crazy world we live! Scammers are running rampant!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 11S or Norton’s 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is a great product, but my one laptop is running 11S and apparently I must make the decision to disable security features if I want to install Norton 360

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your honest feedback! We're glad to hear you think Norton is a great product. Windows 11 in S Mode does have certain restrictions that prioritize apps from the Microsoft Store, which can limit the installation of third-party software like Norton 360. We understand that making the decision to switch out of S Mode can be a big one, and we’re here to help guide you through it if you choose to proceed. Your security and confidence matter to us!

      You can send us a message to our official social support channel on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport

      Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support. Thank you. norton_us

  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ❤️ this product now i can add more then 1 item to cover

    I would recommend this to a friend
  • Pros mentioned:
    Device compatibility, Protection

    Rated 5 out of 5 stars

    Great bundle of protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch protection at a good price. Package protects up to 10 devices too. Highly recommend this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anti virus software

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea best for the job keeps my pc clean and safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST OF THE BEST

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best antivirus and internet security i had in 20 years. Thanks NORTON. Loved it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton security is good product at the best price.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good product to secure PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good comprehensive suite of software to secure your computer, exactly as described on it's packaging. Been using it for years with solid satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Norton it keeps viruses off my phone and laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and protects my computers at home. Would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Skip renewing through the app

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much cheaper to purchase here for annual renewal instead of through the app. It’s a bit convoluted to do but there’s article on how to add the code to your account. You have to reinstall afterwards as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Good app.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I needed a security subscription. Noton 360 was the best.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    You Can't Go Wrong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Great Proctection for All Your Devices; even Your Smart TV

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

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