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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 492 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 492 reviews
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 works better than the previous Norton Internet security I had. Does NOT slow down computer while giving advanced security protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Virus Protection.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton does an excellent job protecting from most viruses. Excellent product overall. Down sides are when using VPN, most of my accounts no longer accepted my sign on without turning off the VPN feature. Also, purchase price was $29.99 (went up to $4x.xx now) but renewal is $114.99. There is also an embedded crypto miner that gets installed on your system - NCRYPT.exe. As with any software, research your purchase or accept what they force you to include.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 works great. Easy to install. Reasonable price for ten.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    You Can't Go Wrong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Great Proctection for All Your Devices; even Your Smart TV

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Trust the product, but don't like auto renew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust Norton to keep my Windows desktops and laptops safe from viruses and other threats. I deducted a star for the new auto renew. I buy a discounted package from Best Buy or other store, but now I need to enter credit card information then turn off auto renew. Saves a bit of money but is much more of a pain in the neck than it used to be.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been using another antivirus software for a few yeas and upon advice from family member decided to go back to Norton 360 premium. So glad I did as I have been bombarded with spam emails from political candidates. Tis that time of year. Thank you for being on police patrol for me.

    I would recommend this to a friend
  • Pros mentioned:
    Device compatibility

    Rated 5 out of 5 stars

    Great Tool of Protection!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Great!! You can protect up to 10 devices at once and to top it off you get free lifelock for a year!! Both of these items this provides is very important in protecting ourselfs in this crazy world we live! Scammers are running rampant!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always trusted Nortons best thing is that Best Buy always has a great prices, and also Nortons also gives you Nortons utilities along with this which is a great deal and the free VPN works great on mobile and home PC

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good product to secure PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good comprehensive suite of software to secure your computer, exactly as described on it's packaging. Been using it for years with solid satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Electronics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    VerneS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the Norton suites for over a decade. Much improved over the years. Has been many years since I had an infection. Even used it to disinfect computers already infected using the installation utilities. Always at the top of the list of reviewed antivirus suites as well as the other bundled product that come with the suite. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product, been using for years without a problem.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton 360 Premium 10 device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale for multiple devices on multiple os’s. Overall it is a very good product and is very capable suite of tools. Many of the tools in the suite are either not available for or fully function on iOS devices (iPad, iPhone, etc.) keep in mind if you play online games, the AV can be a bit overbearing in protecting the owner from well established online game software. This is not an insurmountable issue and is only noticeable when the game software updates its game client.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Skip renewing through the app

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much cheaper to purchase here for annual renewal instead of through the app. It’s a bit convoluted to do but there’s article on how to add the code to your account. You have to reinstall afterwards as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game Changing product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a game changer. Sites which have malwares and are risky is handles efficiently by this. Renewing it for this year again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve have used Norton products sine 2007 and this product keeps my computer safe..and the company has excellent customer service..

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Device compatibility, Protection

    Rated 5 out of 5 stars

    Great bundle of protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch protection at a good price. Package protects up to 10 devices too. Highly recommend this!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great security for your computer and network

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 is an excellent product with many good functions.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    htbiddie

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Norton for a long time. I like their product and their prices and their dependability. I have used their products because they have done the job. They also have other products that I use and rely on. Thumbs up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and protects my computers at home. Would buy again.

    I would recommend this to a friend
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