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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 499 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 360 Premium Antivirus Internet Security Software as a high-performing solution that keeps devices safe and provides real protection. Users appreciate its ease of use and quick installation process. The software is compatible with multiple devices, and the VPN feature is considered a valuable addition.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 499 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    htbiddie

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Norton for a long time. I like their product and their prices and their dependability. I have used their products because they have done the job. They also have other products that I use and rely on. Thumbs up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it, so far working well, easy to use a bit complicated to install, I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game Changing product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a game changer. Sites which have malwares and are risky is handles efficiently by this. Renewing it for this year again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NORTON review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this product for over 20 years. We think it is better than other products because it contains many unique functions and abilities in the basic program plus, there are several functions available to download such as Power Eraser. Pricing is also reasonable for all that is provided and available.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Protection

    Rated 4 out of 5 stars

    Protect 10 Divices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with this easy install. Get full protection on 10 different divices.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Norton 360 renewal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    basically a good product to stop virus attacks. the product is starting to get into too many area's and seems to really slow the computer down at times. Also, it seems you need to remove Norton every few months and then reinstall to keep the operation clean. This was a good way to renew my subscription. Going thru Norton directly, they overcharge you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Keeps all of my devices safe and secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my Norton 360 in excellent time, even before it was due to be delivered. Best Buy gave me reward credits for the purchase and I will apply those to my next order. I like doing business with Best Buy and they have a return policy that cannot be beat. I fully recommend Best Buy for all your electronic, appliance, and internet needs.

    I would recommend this to a friend
  • Pros mentioned:
    Device compatibility

    Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet service provider offer Norton for free foe the past two years but now they recently released norton and they use their own. I tried their provider for a few months but it was not like having Norton. Norton 360 have a lot of featuees. You can use it on 10 devices as well. I purchased this one but they do have other choices for all of you needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Norton for a long time now. I've had no issues and getting this for the price I did plus having the protection I've had with Norton. I love it easy do install no problems by going through the steps. Thank you Best Buy and Norton.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product, been using for years without a problem.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Electronics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Arm-twisting is involved when using Norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is an excellent tool for keeping your computers safe, and it offers on-going monitoring options on a regular basis. I give a thumbs down to Norton for forcing their users to setup a renewal subscription BEFORE being allowed to use the software.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    HAPPY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used NORTON for years - -Easy to use & never had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Norton 360 Premium Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend Norton 360 Premium. It was easy to install and I like receiving the notifications of sites that could be dangerous. I also like being able to forward the Norton Link to family and friends who have never used Norton. I think it's an "Awesome" product. I like not having to worry about threats attempting to enter my computer !!! Thank you!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. I've installed it on 2 windows 10 computers and an iPhone so far. They all worked fine. I did find 2 websites I visit occasionally won't connect with APN on. I think the sites block VPNs so not the fault of Norton. I turn off the VPN temporarily for them. I turned off auto renewal (no problem). Will compare price in a year to those sold at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Keeps all our devices safe. Good communication from the company to ensure we are being protected. Have had this for several years with no problems. I always cancel the auto renew and buy a new one each year - cheaper that way.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good software. real good protection for people.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great security for your computer and network

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 is an excellent product with many good functions.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, simple soft. Super security service.

    I would recommend this to a friend
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