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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 499 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 360 Premium Antivirus Internet Security Software as a high-performing solution that keeps devices safe and provides real protection. Users appreciate its ease of use and quick installation process. The software is compatible with multiple devices, and the VPN feature is considered a valuable addition.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 499 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    USA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good security system , easy to install with a lot options

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton 360 Premium

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Norton 360 Premium Anti-Virus protection is an excellent tool to have to protect your Laptop, PC, Tablet and cell phone from Malware, Spyware and other viruses that may affect your operating systems. It basically allows you to protect up to 10 devices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buying Norton 360 from Bestbuy great deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been using this product already. Norton wanted to renew the subscription for 124.99. Then learned BestBuy has the same product in a retail version for 29.99 and provides all the same services, was easy to renew the existing version on my PC using the product key. All around a great deal

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I installed this to my laptop along with my other 9 devices. I feel safer browsing the web and for my wife and kids. It’s a scary thing that kids can be attacked when browsing the web, with all these pop-ups. And I can feel safe knowing that my kids can be restricted from certain websites.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products except Norton sends enormous new products pops! There tech support sucks!!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      We are sorry to hear about your recent experience. We pride ourselves on our quick, effective customer service and it is our priority to ensure our customers receive the highest level of support. We sincerely apologize if this wasn’t the case for you and we will do what we can to rectify the issue. Please contact our social customer team on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport We can help. Thank you. norton_us

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Very good product!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good added features. Easy to Use. Very good product!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Helpful staff Good price Excellent software

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Cardinal,
      Thanks for the great review! It’s wonderful to hear that Norton 360 Premium is delivering excellent protection and value across your devices. We’re also glad the staff support made your experience even better. Your feedback is helpful for others looking for reliable security software—thanks again for sharing! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Always get Norton 360 Premium

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we always use Norton 360 Premium - great calue and protection

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Device compatibility

    Rated 5 out of 5 stars

    Very protective!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice that this security package can protect 10 devices and makes it a priority to protect any threats in the web. I would recommend it.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Prefer Norton products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use and install on multiple systems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Norton 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like how it supposed to protect my laptops. However it will scan and informed that I need to buy another package to clean up, not really a 360 coverage. also dislike the auto renew at “full” price .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Be aware.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price promotion. Been using for years and always watch for the Super deals. Download went smooth. Make sure to download when close to expiration. Most times yearly subscription starts at download and you will lose your existing subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Norton for virus protection for years. No issues so far. Instead of renewing with Norton for a lot more, I bought this new copy at Bestbuy that was on sale. Easy and quick setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Better bought from a retailer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than most Anti Virus programs but has too many in program sales 'opportunities. Costs more than t should especially if you buy it through Norton online. If your going to buy iy to so at any storefront retailer as it is at a better price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton 360 Total Protection

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton provides that piece of mind for all Internet activities. I have used Norton for more than 10 years and I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent malware product we love it got almost everything you need for your protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve have used Norton products sine 2007 and this product keeps my computer safe..and the company has excellent customer service..

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really good advice for the price I would buy again

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Security at its best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with all the security you need to monitor a maximum of 10 devices of there online traffic. The 1 year Subscription is an add bonus it keeps you secure from viruses as well as protection for the kids to be online with homework. Thanks a million

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection along with a built in VPN. The only drawback is the automatic annual subscription, which is much higher than the regular purchase price.

    I would recommend this to a friend
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