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Customer reviews

Rating 4.6 out of 5 stars with 499 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize the 360 Premium Antivirus Internet Security Software as a high-performing solution that keeps devices safe and provides real protection. Users appreciate its ease of use and quick installation process. The software is compatible with multiple devices, and the VPN feature is considered a valuable addition.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 499 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent protection and great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have not experienced any dramatic slowdowns. I like the idea that it offers Lifelock protection as well as VPN in the same product. Download and installation was easy using the digital download version.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    We love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and safe. We have recommended it to our Fam. and friends and on social media

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    technically good, upselling not, support lacking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technically, seems good except for the constant play for upcharges. interfaces to help and customer support seem very difficult. I tried to tweak settings and now it doesn't run right but can't find info on how to reset to default (and I certainly don't remember the default). Maybe I'm too old to manage, but I do find it very frustrating. I would only recommend to those I know to be more tech savvy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    NORTON

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GREAT PROGRAM AND HAS MULTIPLE ITEMS TO HELP WATCH OVER THE COMPUTER AND OTHER ITEMS.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Antivirous plan

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Norton. It lets you know when you've entered a suspicious website. It give you a 360 protection for your computors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good deal for a fantastic price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really wanted privacy while shopping online. A BEST BUY rep recommended Norton life lock. We were looking for a VPN that could connect to many devices. LifeLock had what we needed. Best Buy had a great price for this item. The price is good for 1 year of service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have Used for Years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have this on my laptop and phone. Especially love the Password Manager feature.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Nortons is a good system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You had a good price, and I’ve always had Nortons in my system.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks so much for the great feedback! We're happy to hear Norton 360 Deluxe is working smoothly for you and keeping your devices protected. Glad you’re enjoying the extra features too! We appreciate your loyalty and support. norton_us

  • Rated 5 out of 5 stars

    My 2nd one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 devices on this one instead of 5 for a year is an awesome deal

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Norton

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install. But would not work on my old laptop which has windows 7 hoping I can cancel renewal didn't like the idea of having to give a credit card

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it's so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that this also protects through lifelock! I stopped using the virus program I had previously used for 15 years, because they refused to protect my private information the way lifelock does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Norton products for over 25 years. I have tried other anti-virus software in those 25 years on test computers, but I have always used Norton products on my main computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to find this product at a great price. Always like to have Norton on all of my laptops and phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton for sure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a great product ! I had been Norton untill Xfinity canceled my subscription because I refused to rent WIFI equipment from them . As soon as I saw BestBuy had this I went down & bought it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was amazing versus what Norton wanted to charge directly for renewal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great job for up to 10 devices

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Norton for years and find it to be very good for what I need. It’s only real drawback is it’s price. They do not reward for being a longtime customer, it just gets more expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Antivirus Norton 360 Antivirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a antivirus for my computer's and seen it on sale and went to store and purchased it

    I would recommend this to a friend
  • Pros mentioned:
    Device compatibility

    Rated 5 out of 5 stars

    Important consideration... secure your device...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full feature security bundle that works pretty much on any device. Great that you can have protection on up to 10 devices which is good for the family. Definitely good to up the security level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton Protects

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only use Norton to protect my identity, my technology, and at a very reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product, great price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gets better and better. The protection is exceptional and the price is very reasonable. I have been a long time subscriber to Norton for well over 10 years and have never had any problems or hacks.

    I would recommend this to a friend