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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 493 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers find value in the affordable price of Norton 360 Premium, appreciating that it offers comprehensive protection for multiple devices, including 10 devices on a single subscription. They also appreciate the added security features like the VPN and dark web monitoring. However, some customers have expressed annoyance with the auto-renewal feature and occasional pop-up advertisements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 493 reviews
  • Rated 5 out of 5 stars

    A good deal for multiple devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the secure feeling we get from the Norton Lifelock and with a large family with many devices, it gets expensive trying to cover them all. Norton Lifelock makes it possible with their 10 devices covered subscription availability and at a price that doesn't break the bank! It's an added feature that we look for and can afford.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Purchase and Effective

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful and quick software. Had no issues or bugs, easy to set up and use.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    The Good and Bad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Kaspersky Internet Security for several years. I never had a problem with them. Al my desktops and laptops worked great! Kaspersky was banned from the US. I switched to Norton 360. The software works good. Norton is constantly trying to sell you additional cleanup software. It's not worth it. I'll will change my internet security SOON.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Norton 360 Premium program

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computers were being used the McAfee Total 1-year subscription with 5 devices program for a few years now and it’s about time for me to renew it, and then I saw Best Buy had the Norton 360 Premium 1-year subscription with 10 devices on sales for $29.99 compared with McAfee renewal price was much higher prices... Installing and configuring the Norton 360 Premium were pretty straight forward and easy, similar as McAfee, I like both McAfee and Norton program, but at least thanks to Best Buy had it on sales that helped me to save some money for this year until May 2025…

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Outstanding performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love Norton security for pc, Mac and phone devices. It helps improve your computer speed and performance. Your pc or phone is protected by cyborg criminal and any person trying to do harm to your business or home. Real time scanning and there 24 hours one on one with a representative if something goes wrong. Five star product in my book I jump from trend micro security to Norton I staying with Norton now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Always faithful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton-360 Premium provides multiple aspects of protection. Have used Norton for many years and always feel safe. Easy to use. Notifies when attention is needed for scans, updates, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Device compatibility, Overall performance

    Rated 5 out of 5 stars

    NORTON 360 PREMIUM IS A GOOD BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 Premium - 10 devices, is a very good program and a good buy for security protection on my computers. I have used Norton products for over 15 years and have had no complaints with the program. The 10 device subscription covers all my computers with just 1 program. Yes I will recommend this program.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton For Ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Norton 360 Premium on 6 of my devices. I feel a lot safer now. It has stopped me from going on some bad sites. The VPN is a great addition. Before Norton I had another program that did not stop someone from getting my info. In one month I had 4 credit cards hacked and someone even got my checking account. Keep up the good work Norton.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best anti virus software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Love the alerts that it gives. 10/10

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for the awesome review! We're glad Norton 360 Deluxe was easy to install and that you love the alerts—it’s a great way to stay informed and protected. With features like a secure VPN and dark web monitoring, it’s a 10/10 choice for keeping your PC safe! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton 360 Premium

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 Premium is excellent protection for my Windows 11. You don't have to worry about getting Viruses on your computer from the Internet. Love it!!!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 Premium is one of the best all in one security suites around. It is always in the top ten anti virus lists from all the tech reviewers! Never had a problem installing it and feel safe using it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Once Great, Now Just a Sales Platform

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Norton products for over 25 years, back when they focused on solid protection and customer trust. Unfortunately, Norton 360 Premium feels more like a marketing tool than a security suite these days. As an advanced user with above-average technical experience, I find the constant scare tactics and upsell prompts borderline misleading. The interface isn’t very intuitive when an actual issue arises, and the focus seems to have shifted from helping the user to selling more add-ons. It still works, but it’s not the Norton I once trusted. When my current subscription expires in mid-2026, I won’t be renewing

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It does everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not using it yet! I have used it before! It was a great deal!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Device compatibility, Protection

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since I bought this product I feel safe. I love that Im able to use it on all of my devices. I recommend it everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Anti Virus

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for most of the time. Had a prblem one time, but it got fixed by thAe Geek Squdad.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Work as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects like it is supposed to, Trying out the free trial of Norton Utilities

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this product for several years. Easy to install and it works as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review of Norton 360 Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used one version or other of Norton Anti virus/security etc constantly mutating (evolving?) products and Utilities software and most recently the Driver update product for over 20 years BUT don't take that fact as an unqualified endorsement. The Anti- Virus / Security products of which 360 is the most recent "Marketing Evolution" is reasonably effective in its primary (but limited) stated task as is the most recent version of "Utilities". I can't emphatically speak for the usefulness of the Driver Update Utility yet since experience is limited to just 3 months but I will say it's curious that updates published as long ago as 2018 keep recurring! My most serious issue with Norton tends to be not so much with the usefulness of their software but the constant attempts to sell you other products - which in my opinion should be part of their baseline product you already pay for. Worst of all since the particular purchase in question cost less than $30 in this purchase and Norton continue to charge $139 for continuity with an existing membership - remember 20+ years continuity!! They renew a month early - watch your Credit Card - and don't even want to discuss a discount for loyalty . So the bottom line is simple . Use the product for one year by all means, cancel , buy another membership (since on sale every year I can recall) and start again, Savings - do the arithmetic for yourselves!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton anti-virus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've used Norton for many years, and have had no trouble with computer bugs. Either we're very lucky or Norton has been doing its job. One negative is the auto-renewal. if you don't cancel that function, it will renew at a price much higher than you would pay at a retail outlet. Fortunately, you can cancel auto-renew and add a new subscription which you can buy on sale at retail. That will also have the auto-renew, but you just repeat the process.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it's supposed to. If you leave auto renewal with Norton they charge you much more .

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time. norton_us