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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 196 reviews

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85%
would recommend
to a friend

Customers are saying

Customers are satisfied with the protection that AntiVirus Plus provides, as well as its ease of use and antivirus capabilities. Many appreciate the price and performance of the software, with some finding the password manager useful. However, some customers have experienced issues with downloading the software, while others have noted concerns about speed and the auto-renewal process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 196 reviews
  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I am a Norton for many years and never had a problem. But, I had to try the other brand. Nothing but trouble. Back to Norton now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very usefull product easy to install at low cost easy to buy online.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 4 out of 5 stars

    Best Antivirus

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice been using Norton Antivirus for years now. My subscription just happen to be expiring within a week of purchasing this. You can't go wrong with Norton.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the easy setup and worked straight away. Much better than the past antivirus I had installed

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback, Farhan! We’re glad to hear Norton AntiVirus Plus was easy to set up and worked right away—that’s exactly the kind of hassle-free experience we aim to deliver. It’s great to know you’re finding it better than your previous antivirus solution. norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent Value, Easy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides much needed protection to keep your computer protected from nasty malware and viruses.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 4 out of 5 stars

    Work but you might have to wait days for it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this antivirus (downloadable version) and I thought I was going to access the it immediately after purchase, but NO…I was in for a surprise! I had to wait for two days before the link was sent to me. It was very frustrating because I needed my computer safe/secure for an exam that was scheduled the next day. Other than that, it works fine. Installation wasn’t difficult at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to download and install—- it seems to be working well for virus protection and it offers a lot of other features including cloud storage

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    Norton antivirus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version is perfect for my home pc, giving me peace of mind every time I log on. Glad there is support and information to answer every question as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered within few minutes. You can’t get this deal online with Norton website

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Mark — thanks for sharing your experience! We’re glad to hear your Norton AntiVirus Plus code was delivered within minutes. That quick turnaround can make a big difference when you’re ready to get protected right away.
      It’s also great to know you found a deal through Best Buy that you couldn’t get on Norton’s website — getting strong protection at a better value is always a win.
      We appreciate you taking the time to leave a review, and we hope the software serves you well over the next year! norton_us

  • Pros mentioned:
    Antivirus, Protection

    Rated 5 out of 5 stars

    Must have home protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have protection for work from home employees! Constantly updated virus files detect all the latest scams and Trojan horses. Automatic IP intrusion alerts and blocking of remote access requests.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product at an unbeatable price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at an unbeatable price! It's antivirus from Norton

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi TXnJC,
      Thank you for the great review! We’re glad to hear you’re enjoying Norton AntiVirus Plus and that you found it at an unbeatable price. It’s always great when reliable protection comes with a great deal, and Norton’s combination of antivirus, firewall, scam protection, and cloud backup makes it a solid choice for keeping your device secure. norton_us

  • Rated 5 out of 5 stars

    Norton Anti virus package is Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and great product. Very much satisfied for its security features. Great offer from Best Buy!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Anitha,
      Thank you for sharing your feedback! We’re thrilled to hear that you’re very satisfied with Norton AntiVirus Plus and its security features. It’s great to know the product meets your expectations and that you found the Best Buy offer valuable. norton_us

  • Pros mentioned:
    Antivirus, Performance

    Rated 4 out of 5 stars

    Great antivirus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best antivirus I have ever used. No harm done on my PC and it doesn't slow down.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has all my pc protected, it’s easy to install, and it’s updated regularly

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Protection

    Rated 5 out of 5 stars

    Excellent Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Performance with the price paid for. Solid protection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and a great price. Really easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help in finding Nortons

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for your employees courteous service. I appreciate the help he and she gave the day that I was there. Have a nice day.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Pamela,
      Thank you for your kind words! We’re so glad to hear that the team provided courteous and helpful service during your visit. It’s wonderful to know you had a positive experience while getting set up with Norton AntiVirus Plus. Wishing you continued peace of mind and protection—have a great day! norton_us

  • Rated 4 out of 5 stars

    Peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives peace of mind. Only reason for 4/5 is the annoying pop ups. Aside from that it functions as well as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    Security?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was just as advertised. I have no idea how to use it effectively. I just assume it is working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little Disappointed. But still not too bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the overall price it was right very affordable. But there is still a little disappointment like to complete scan Norton's want to pay for this. But I would still recommend. Thanks

    I would recommend this to a friend
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