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Customer reviews

Rating 4.4 out of 5 stars with 215 reviews

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  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 215 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Expected Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected, the anti-virus works with very little work on the end-user.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. I use Norton for several years. It's easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    compatibility

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran into problem with drop down menu otherwise ok now

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Software

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since Comcast got rid of the Free Norton Anti virus software it used to provide, I purchased this. Easy to setup and use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I needed antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a much more reasonable price than Nortons, so I purchased it. No problems with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Norton anti virus

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Norton product. Reliable and I depend on them for my computer safety.Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Virus protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally believe Norton is the best when it comes to virus protection for my computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I requested a CD so I could physically install it and they sent me this code thing instead not using it

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your feedback! Norton no longer ships CDs because our software is cloud-based — this ensures you always get the latest version with faster, easier installation. The product key you received allows you to activate your subscription online through your Norton account.

      If you need help with setup or have questions about installation, Norton Support is always happy to assist! Norton.com/support norton_us

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set up, works well. Would recommend to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and is very convient. The cost is also at a good price point.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Always reliable Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike Microsoft Office, I never have any problem installing Norton so I keep getting it.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    BUYER BEWARE OF HACKER SCAM

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are computer savvy, this review may not be for you. If you are NOT computer savvy, PLEASE TAKE NOTE!! I bought this to install on my brand new Mac. If you buy this product- MAKE SURE you have typed in the FULL “https://www.” address for Norton when you are installing this on your computer. Unfortunately, I did not know to do that, and it linked me to a scam site (that looked legit) and I proceeded to get hacked. The scam site told me my “product key” was in Error, and to call a number for help. After I called the number, they then proceeded to “help resolve the error” by getting access into my computer, and then they told me there was a Trojan horse and 20+ criminals were using my IP address to commit crimes so it wouldn’t be traced back to them. They told me if I waited any longer to resolve this issue, that there would be no way anyone could help me, and that my SSN, bank cards, etc, had all been jeopardized. They then “offered a solution” to correct the problem by peddling fake firewall security and tech support starting at $199 + $20 service fee + sales tax. Thankfully, I did not fall for it. And thankfully, being that it was a brand new Mac, none of my sensitive info was stolen (thus far, to my knowledge) and the Geek Squad helped me resolve this issue by wiping the Mac clean and installing new security. (Great customer service at Geek Squad, btw.) But I can tell you that what happened to me was an absolute NIGHTMARE that lasted the entire day until I safely felt that the issue had been resolved. And it could have been MUCH worse. If you aren’t computer savvy, I would 100% recommend that you just have the Geek Squad install anti-virus software, and get a crash course from them on how to avoid these types of situations- because this seemed like a simple error that could have been VERY devastating. I pray God has mercy on these hackers/scam artists. And BE CAREFUL, if something seems off- it is!!! This was a very frightening lesson to learn, and I’m sharing it so hopefully no one else will have to go through it. And I returned this product and will NEVER purchase Norton again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Noton AntiVirus

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is the best to use. Great price and easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried it and worked for me. I would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Used Norton for many years - good product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Norton for years for work and personal computers - always does a good job

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    Anti virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great anti virus for my computer. It was just what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivers as promised.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the product. I have trusted Norton for years and will continue to do so.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it keeps viruses off the computer and helps keep your computer going

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    (Second purchase) Very pleased so far with the protection and impressed with customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Norton is the standard antivirus program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started with Norton with my computer. I've tried a few others but Norton is the best for the price and ease of use!

    I would recommend this to a friend
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