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Customer Ratings & Reviews

Norton Security Deluxe (5 Devices) (1-Year Subscription) + Norton Utilities (3 Devices) - Android|Mac|Windows|iOS-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 153 reviews

  • 20%
95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 35 Reviews
  • Rating: 4 out of 5 stars

    Works great but lacks clear instructions

    Posted
    babo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It does work well but lacks clear precise instructions. Example: If you see a spinning wheel its because this is happening, not just a featureless window with no update information. The software does its job once you get past the lack of clear information and instructions. Almost every step of the installation lacked a simple clear cut "now you do this next step to accomplish this, or if this didn't happen you must do this step and why, Or, if your using windows this will work but if your using a Mac it will not. Not everyone has an " IT background".

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    No issues except for their stupid popups

    Posted
    Undergroundman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I haven't had any issues with Norton over the years. Except now with Chrome, I get their stupid popups extolling the virtues of their websafe extensions for Chrome. I have been unable to find a way to turn them off. And their extension reviews are not that great. Bought it on sale and protection works out to $6 a device, and I know it has caught problems when I've been less diligent during web surfing.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent protection plus optimization of your PC

    Posted
    Elliot
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This latest version of NORTON Security is easy to set up and operate. It is faster than earlier versions and does not slow down your PC. Norton Utilities has excellent features, such as the 1-Click Optimization button. It cleans your PC and optimizes WINDOWS start up. The package also includes a Password Manager. It took some time to get it to work properly. It seems NORTON has not worked out the bugs out of it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Tried & Tested

    Posted
    JonnyV
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've been running Norton ever since I can remember on my home PCs for years and this was for my dad's PC. He was running McAfee and Kaspersky in the past. Told him there are free software programs out there and others, but have never had an issue with Norton. Keeps things locked down. Knocking off 1 star due to some of the adware and other small annoyances with the program, but great overall for what it does.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I trust this software

    Posted
    stepinwolf
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    While the price of purchasing this software in a store is reasonable, the automatic renewal prices are far higher. I do like that it updates quickly and frequently on Windows computers, the macOS version isn’t as impressive. Big corporations use this and my experience with it is that it is reliable.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Internet Security

    Posted
    rebozo03
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've used Norton for several years and find it more reliable than any other internet security system. I haven't had any security issues using it. I have not yet added the Norton Utilities but plan to in the near future for extra security.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Appears to do what is stated so far.

    Posted
    CanalRat
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Seems to be a good product. I have installed it on 3 devices so far. Still has the same 'trend' of wanting to sell you more of a product which can be quite 'irritating'. Be careful of what you agree to when you hit install!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I like I can protect multiple devices

    Posted
    Cuno
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought Norton after a long period of using different anti viruses. Glad I came back. Easy to install, helps you remove the old product and still had my account even after not using for a long time. Protect up to five devices a plus.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Serves its purpose and runs quietly in background

    Posted
    Dan585
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Fortunately, I have not had any issues with viruses (before or after using Norton), but the software does run quietly in the background and provides weekly alerts that a scan was performed.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall good

    Posted
    BeefyB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This product from Best Buy is way cheaper than the auto-renew price on the subscription. Overall Norton works pretty well, it is not a replacement for common sense or good internet practices.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    it's Norton

    Posted
    Customer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Norton has great US OWNED security, but if you don't want your passwords in the cloud, this product is not for you. I got a great Black Friday deal with the utilities to clean up a laptop.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good

    Posted
    Tridentjesse
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This seems to be adequate as far as protection goes. It is simple and straightforward to set up and use, but it does slow the computer down noticeably. The phone app protection is useless.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Has to be connected to internet for virus scan

    Posted
    BestBuyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It installed easy, and I switched from a competitor to try and rotate through different antivirus software. I don’t like that you have to be connected to the internet to run a virus scan.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great

    Posted
    SAWILL
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I always use this on all my devices and I have never had any problems. Highly recommended getting this to use. Never got any viruses on any computer I have ever owned.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy to install and simple to use

    Posted
    Oldman
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The install was easy, aided you through the process removing prior incompatible antivirus during the install. Like the password vault that comes with it. I recommend this product.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    been with them for years

    Posted
    tonja
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Continued to stay with a product i knew. Sadly i should have saved the money and went with the best buy option as i was charged for it anyway and dont use it. I

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So far so good

    Posted
    horkhacker
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've been using this for about a week and so far it seems to be doing good job. I trust Norton and have been using their products for years

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great antivirus

    Posted
    mam12
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have used Norton for years and have been happy with it. The only thing I didn't like with this version is that there wasn't a backup program included.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Annual update purchase

    Posted
    Kathy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Annual renewal of Norton Security for all my computers. Happy with product and will continue to use.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Norton Security

    Posted
    Type40
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've been using Norton since DOS 3. As always it's cheaper to buy a new copy than resubscribe.

    I would recommend this to a friend