Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 180 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

88%
would recommend
to a friend

Customers are saying

Customers enjoy Dragon NaturallySpeaking 13 Home for its user-friendly interface and impressive voice recognition capabilities. Many users find it easy to use and are amazed by its capabilities. The product is particularly praised for its voice recognition accuracy, with customers stating that Dragon does voice recognition better than any other software. While some users mention a learning curve and compatibility issues, the overall sentiment towards the product is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 180 reviews
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    it's a good product for a beginner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is this good and easy to install and use great for beginners

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Dictation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Paralegal that does a lot of medical summaries and this has definitely increased my productivity!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not have a laptop that CD can be inserted. I called the Dragon support for assitance to download program on my computer and was told I would have to pay $130 for support for a year. I refused so the program is still sitting in the box

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great voice recognition software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Dragon Naturallyspeaking Home-13. Homework and paper writing times are cut in half.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Its hard to get it to understand my voice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only works when it wants to...very frustrating to use...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speech to text is very accurate and works quickly, even with many apps open. The best "extra" feature is the ability to customize the translation for specific words or phrases. This is invaluable for technical jargon.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrating program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending several hours trying to make this program work I gave up my computer has slowed down considerably and I have deleted the program

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful for those keyboard challenged

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the easiest program to get installed and needed help to complete it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Talk to myself

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can talk to myself better than dragon can hear my words! Waste of money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little trouble getting the microphone to work. Called customer service and they worked with me until the problem was resolved. Appreciate Best Buy doing price match. Great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent value!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, not super user friendly but good for the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can't Get the Microphone to Turn On

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program installed, but I can't use the program because the software won't allow the microphone to turn on. Called Customer service, they routed to me to tech support. Tech support sent me instructions that I had already reviewed on the internet. I feel like I wasted $54.00.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best software. If you are not a speed typer, which I am not. Being able to speak and have it type into your document is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent help for writers.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to tell your story without having to always check what you're typing, helps to keep concentration on story. Best gift I was ever given!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    great for someone who doesn't like to type at all

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really convenient when I have to typef resumes or professional letters to someone it comes in real handy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORST product and customer service EVER!!! Makes me want to cancel my Best Buy card and NEVER do business with them again. Wouldn't allow a return OR store credit even thought it was purchased less than 30 days ago!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for those with disabilities

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product! I am disable most products i find that help, do not work like promise. Thank you! Dragon Natually speaking Home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it all the time. Is a little learning curve but minimal compared to a prior product ( upgraded from Dragon 11).

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased Dragon due to me having a hand surgery that requires a long recovery. Since I use my computer and type a lot, we thought Dragon would be a very useful tool. Well...it wasn't. My son who is a 'techy" installed the program for me except for the tutorial so that the program would respond to my voice. I went through the tutorial steps and followed the instructions several times. Dragon simply would not work for me or respond to my commands at all. Since I have a brand new computer -Windows 10, I am certain it is not a compatibility issue. In any case, the frustration is simply not worth it. I gave up and will be returning the program. I am very disappointed but not with Best Buy. I like the store and my husband and I frequent it. We have been happy with our other products we have purchased and the very attentive service we have received.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best price on the Web!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other reviews I read before this were very helpful in deciding to get this and from Best Buy.

    I would recommend this to a friend
Sponsored