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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 4174 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers praise the SHIELD Android TV Pro for its excellent streaming capabilities, smooth performance, and ease of use. Many appreciate the high-quality picture, including the effective upscaling features, and the convenient remote control. While some find the price high, positive feedback focuses on the device's overall functionality and performance for both streaming and gaming. The improved user experience and enhanced picture quality are frequently highlighted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 4,174 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolutely love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to set up my HT game and get rid of the built-in TV apps. This is flawless, audio and picture is better. The interface is great and easy to navigate. I absolutely love this, definitely worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Remote, Speed

    Rated 5 out of 5 stars

    Fantastic Shield TV upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely hated the fact that I needed to switch to my 2016 LG OLED's built-in apps to get Dolby Vision, but sacrifice Dolby Atmos sound for Netflix on the Shield 2015. This upgrade was well worth the money. Speed, AI Upscale, Dolby-Vision, Dolby Atmos processing, and all in a sleeker (smaller) package. Not to mention the oddly shaped, but surprisingly ergonomic remote is included. Great option to self gifting. Treat yo' self!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Still king of the hill for streaming boxes.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the king of the hill years later when talking about streaming boxes. I've tried dozens of different streamers from old school WDTV boxes, purpose built streamers that just play whatever you plug into them, chinese android boxes, apple tv, and at the end of the day I always go back to the Shield TV. It's what I recommend to anyone looking for a good streaming box. It's the only box that Plex allows to run it's own server (because the nvidia SOC has the horsepower to do so). It streams games from PC to your TV, runs android so you can install anything in the google play store, Plex, Kodi, vlc... I have four of them and one of them is a dedicated plex server with a DAS library of 15TB online. Add an nvidia controller and it's also a very capable game console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best streaming device

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this Shield for over 2 years and I can say without a doubt it is the best streaming device I've ever had. I've been through so many version of Roku and Chromecast, nothing beats this. Plex was my aim for this and it's been perfect. Able to stream 4K Dolby Vision and passthrough all the audio. Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best technology purchase I have made in years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a 3 1/2 year old Sony Bravia OLED TV. Great TV, but the bluetooth module started flaking out. I tried several external remedies and then stumbled on this. This is the best technology purchase I have made in years. The picture quality via HDMI is superior to what Sony has in the TV. if you are contemplating any set top box, I encourage you to give this a try. Zero complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up an Nvidia Shield TV about a month ago and it’s been rock solid so far. Mostly been using it for IPTV and it handles streams flawlessly. smooth playback, no lag. It’s an older device but doesn’t feel outdated at all. I haven’t dived into emulation yet, but that’s next on my list and I’ve heard it’s great for that too. Overall, super happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote

    Rated 5 out of 5 stars

    even better than the 2015 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no it doesnt come with 500gb hard drive but if like me you have a NAS on your home network then you are still good to go. picture quality on youtube 4k videos looks like you are in the room for some videos and looking out a window on others. AI upscaling is the bomb. the new remote is eons better than the old one. all the best legal streaming apps are available as well. its the best streaming box available full stop.

    I would recommend this to a friend
  • Pros mentioned:
    Remote
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Definite Improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device so far. It is the first one I have had that controls everything with one button push on one remote. It has yet to get confused. I saw a definite improvement in both video and sound quality. It is a bit spendy vs others, but if you are fussy about video and sound quality and want to get the most out of your theatre, I would strongly suggest this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Like a bolt-on turbocharger for your TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a gamble. I've been using the latest Amazon fire cube which deserves a 'sort of OK' rating. I bought this $200 replacement knowing I could return it if there was little improvement. I was also considering replacing the TV. But the result of plugging this Shield Pro into my system was stunning. The picture was brighter and clearer with no buffer overruns. It looked like a new, high end TV. I run a wired signal from the router into the Shield. The output from the Shield goes through my Denon AVR and into the Hisense U559H. After getting the CEC settings between the TV and the receiver lined up, everything works simply and cleanly. And it just gets better. Using remapping software, I reprogrammed the controller button labeled 'NetFlix' (which I don't use) to select between DirecTV, HBO, and Prime. If you're a tweaker, you can find many other Shield hacks on the internet. Have fun.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Streaming

    Rated 5 out of 5 stars

    Great streaming box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a stand alone streaming box that output Dolby Atmos and Vison so after some looking around online I found the Nvidia Shield. This box does everything I want and more. Set-up was very easy and there is countless guides online to help you customize. If you want a fantastic streaming experience as well as playback of locally stored media, this is the box for you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Streaming Device On Market

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are sleeping on this device, don't any longer. Yes it may require a few more reboots than Roku or AppleTV, but for audiophiles and videophiles, this is the superior device. It can output true Bitstream audio formats, as well as Dolby Vision. The Roku has Bitstream but mixes in their compression algorithm. AppleTV is PCM only. Picture quality with the Shield is lightyears above Roku and AppleTV. Plus once you learn to use Plex and Kodi, you will never go back.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Remote

    Rated 5 out of 5 stars

    Best streaming box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you hear something is the "best" and then see the price and think to yourself "what else is out there?" After trying several other streaming boxes this most certainly is the best. Its ease of use is also helpful as several other less expensive boxes lag and are not as user friendly. The box also comes with the best remote Ive ever used with any streaming box or tv accessory.

    I would recommend this to a friend
  • Pros mentioned:
    Remote, Speed

    Rated 4 out of 5 stars

    Great Android TV Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Shield TV Pro 2019 to use as an Android TV box and/or Plex server. To summarize, it works great as a TV box, somewhat less well as a server. As a tv box, it is very quick and responsive. The remote control works much better than I anticipated. I hadn't realized the volume control on the remote would work as an IR volume control for our older LCD TV, so that was a good thing to learn. The box has been very stable, with few if any reboots required in streaming box service. It also works well as a Plex or Emby client. When I tried to use it as a Plex server, I was ultimately mostly successful, but had several issues getting it going satisfactorily. Those were mostly around being visible on the network so I could copy media files to the external USB drive that was attached to the Shield TV Pro as external storage. There were also issues with the Shield not responding to requests from clients while the Shield as sleeping: from what I've seen online, some folks have that issue, and others don't. I haven't seen a true fix, and I cannot say what ultimately got mine working reasonably well. After I ordered a NAS to be the media server, the Shield finally started responding properly to client requests even when sleeping. Just before the NAS arrived, the Shield was working mostly OK as a server, but still had two issues: it never allowed the external USB hard to drive to sleep so that it was always spinning and hot. Secondly, after the Shield TV awoke from sleep, the external hard drive was not accessible from the LAN: you could see and access the Shield internal storage, but it was as if the external drive was invisible to the network, but still usable by the Shield TV. Only a reboot would resolve that to make the drive accessible on the network to permit media files to be copied. I have not attempted any gaming on the Shield TV, so have no comments on that function.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Remote

    Rated 5 out of 5 stars

    Best streaming device I have used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Picture quality is fantastic and no lag with use. I like it better than firecube and roku. Remote is easy to use. Only negative is Netflix button too easy to accidentally press (Wish it wasn't there) and wish it had channel up and down buttons. Positives far outway negatives and images better on oled TV with this using YouTube tv

    I would recommend this to a friend
  • Pros mentioned:
    Remote
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Solid 4 star product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the functionality of this - I wanted an Android box with enough guts to be a Plex server, a streamer for Netflix and Hulu, and a good box for HD Homerun. It does all of that, for the most part. The setup is very, very fussy. It is suggested somewhere that it should be wired to your router for use - for me this turned out to be required because it didn't give me my 5GHz band option at all, and didn't want to connect to the 2.4GHz band, though it would eventually. I left it wired permanently to avoid any further frustration. It is a champ as a Plex server - no issues playing media from my NAS. Netflix is peppy. The HD Homerun app works as it should. But, Hulu is a pain to use. The app works but most of the time shows load audio with no video and I have to wait a couple minutes for it all to sync up. Don't know if it is just me. I've heard that may be a Hulu-Android issue. The user interface is familiar and easy to navigate. The remote is pretty great. The buttons are backlit when used and it has a nice heft. it isn't flat, so if you go reaching for your remote in a pile of remotes, you'll find it easily enough. The biggest drawback is the price - it seems really high for what it is. I find value in the all-in-one usefulness, but not everyone will experience this. And since there's no controller bundled anymore, the price is a significant disappointment.

    I would recommend this to a friend
  • Pros mentioned:
    Remote
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best Streamer Period!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new Shield TV fixes all the remaining deficiencies of the old version. Supports all the latest Dolby codes. AI upscaling. Better remote. Wish the Netflix button was more easily programmable. Supposedly there is a way but haven't tried it yet though. Cons. Expensive. Not on sale yet. Full regular price. Although I got a 10% discount coupon from Best Buy to offset the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote

    Rated 5 out of 5 stars

    Great device, refined evolution

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 of the 2017 Shields and very pleased with them. I also had. Apple TV 4K and while the Apple has always had a slightly better picture quality the overall Shield experience was better for me. Well the Shield Pro is a another evolutionary step forward. The addition Dolby Vision and enhanced scaling options really polish the device off. I was mixed about the new remote, but it fits in the hand nicely and works great. Now if they would add YouTube HDR support this would be the perfect decide. Setting the AI Scaling mode to Enhanced mode gives the device equal picture quality to the Apple TV 4K, but adds in better audio support and pass through audio options.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AI Upscaling is great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned 2 of the 2017 models and a lot of people have with the differences between 2017 and 2019 models. The big thing is support for upscaling and dolby vision. The upscaling really is pretty good. It is subtle, and some content looks worse, but most content looks crisper and more vibrant (in a good way). for more, just search "2019 vs 2017 shield"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still the Best Streaming Device in 2025

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NVIDIA Shield Pro continues to be my go-to media player, even years after its release. It handles 4K HDR, Dolby Vision, and Atmos flawlessly, and the AI upscaling really makes older content look incredible. It's also great for gaming with GeForce NOW and retro emulators. Fast, reliable, and still getting regular updates. Worth every penny if you want a premium experience!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Expensive and not for everyone but still the best.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like Google TV a $50 Chromecast 4k will probably work. But if you game (especially with Nvidia) or want to run Tivimate, Kodi, or Plex server, this device is the best bar none. The ability to add storage plus great video processing really make this the best streamer out there. I have tried Apple and it's pretty great but doesn't have the full Google Play store or a great backlit remote. Yes, it is almost a 5 year old device but it still produces a better picture than the native upscaling on a lot of premium TV's. Of course, low quality sources and low quality TV won't benefit much. Also, it still is Android and every now and then it does something weird and needs a reboot.

    I would recommend this to a friend
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