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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 4204 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the SHIELD Android TV Pro for its excellent streaming capabilities, smooth performance, and ease of use. Many appreciate the high-quality picture, including the effective upscaling features, and the convenient remote control. While some find the price high, positive feedback focuses on the device's overall functionality and performance for both streaming and gaming. The improved user experience and enhanced picture quality are frequently highlighted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 4,204 reviews
  • Pros mentioned:
    Overall performance, Remote

    Rated 5 out of 5 stars

    Great device, refined evolution

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 of the 2017 Shields and very pleased with them. I also had. Apple TV 4K and while the Apple has always had a slightly better picture quality the overall Shield experience was better for me. Well the Shield Pro is a another evolutionary step forward. The addition Dolby Vision and enhanced scaling options really polish the device off. I was mixed about the new remote, but it fits in the hand nicely and works great. Now if they would add YouTube HDR support this would be the perfect decide. Setting the AI Scaling mode to Enhanced mode gives the device equal picture quality to the Apple TV 4K, but adds in better audio support and pass through audio options.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AI Upscaling is great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned 2 of the 2017 models and a lot of people have with the differences between 2017 and 2019 models. The big thing is support for upscaling and dolby vision. The upscaling really is pretty good. It is subtle, and some content looks worse, but most content looks crisper and more vibrant (in a good way). for more, just search "2019 vs 2017 shield"

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid product, but a bit rough around the edges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I'm happy with the Shield Pro. It outputs 4k, HDR, and the lossless DTS-MA and TrueHD audio streams, which were my main criteria. I will say, though, the UI is a bit clunky. The menus are redundant & confusing. Even after more than a year of using it quite frequently, I still have to test different menu options to find what I want. And when I select the option to permanently delete a file from the attached hard drive where I keep my movies, it doesn't work. Ever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Streaming Device On Market

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are sleeping on this device, don't any longer. Yes it may require a few more reboots than Roku or AppleTV, but for audiophiles and videophiles, this is the superior device. It can output true Bitstream audio formats, as well as Dolby Vision. The Roku has Bitstream but mixes in their compression algorithm. AppleTV is PCM only. Picture quality with the Shield is lightyears above Roku and AppleTV. Plus once you learn to use Plex and Kodi, you will never go back.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Like a bolt-on turbocharger for your TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a gamble. I've been using the latest Amazon fire cube which deserves a 'sort of OK' rating. I bought this $200 replacement knowing I could return it if there was little improvement. I was also considering replacing the TV. But the result of plugging this Shield Pro into my system was stunning. The picture was brighter and clearer with no buffer overruns. It looked like a new, high end TV. I run a wired signal from the router into the Shield. The output from the Shield goes through my Denon AVR and into the Hisense U559H. After getting the CEC settings between the TV and the receiver lined up, everything works simply and cleanly. And it just gets better. Using remapping software, I reprogrammed the controller button labeled 'NetFlix' (which I don't use) to select between DirecTV, HBO, and Prime. If you're a tweaker, you can find many other Shield hacks on the internet. Have fun.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote
    Cons mentioned:
    Ads

    Rated 1 out of 5 stars

    Used to be the best streaming appliance.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have three of these, and I've tried everything else. These used to be hands down the best streaming appliance - continuous updates, great performance, upscaling, even gaming/emulation functions. New triangle shaped remote is awesome. Here's the rub - latest update from NVida & Google places ADs at the top 1/3 of the home screen. You cannot disable this with without disabling system services which in turn breaks Netflix, Youtube and a few other services. For a $200 device, that was previously AD free, this is completely uncalled for. Even with updates disabled, the update gets installed. For this wonderful turn of events - I give the unit 1 star. If they decide to correct this, I'll update the review. Otherwise, avoid a device you pay a premium for, but have no control over. AppleTV looks better everyday.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BEST Media Box on the MARKET HANDS DOWN!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the BEST media box on the Market.. Runs circles around Fire Sticks, Rokus and the Apple TV unit. The secret is the GPU in this being a 256 core Beast.. Yes 256 individual cores handling the Graphics. I do not game on this as I have a PS4, so it is strictly used as a Media player.. Connected to my 2TB Synology NAS with all my Videos and Music but also does all my streaming applications, Netflix, Prime, HBO, Starz, HULU... I run KODI on it everything!. I have a firestick 4k and have compared the identical 4k/Dolby Vision content on my 75 Sony 950G TV and its a night and day difference with the Nvidia shield.. You can see the quality. It also has this AI enhancement which can make low res content look sharper and has a line divider that shows the difference of the enhancement. The only downside and I know why is you cant get the Apple App or the AT&T/Directtv APP.. the reason being if it did no one would buy any other media box.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote

    Rated 5 out of 5 stars

    Even better than I'd hoped

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best performance for streaming media, console quality gaming and a comfortable remote. Support for console gaming controllers and native cloud streaming for many Steam, Epic and other digital games from your collection with an Nvidia Now subscription. More than worth the premium cost. Oh, and 4k artificial intelligence upscaling and Dolby Atmos too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote, Streaming

    Rated 5 out of 5 stars

    The Shield Pro is a streamer’s dream!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast device! Had it fully up and running in about 15 or 20 minutes. Easy to set up. Streams well! I’m not using the built in Plex server yet, but will in the future. The remote with back lighting is a very nice accessory! Nvidia really outdid themselves on this one. The Shield Pro really is the king of streaming devices! I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Expensive and not for everyone but still the best.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like Google TV a $50 Chromecast 4k will probably work. But if you game (especially with Nvidia) or want to run Tivimate, Kodi, or Plex server, this device is the best bar none. The ability to add storage plus great video processing really make this the best streamer out there. I have tried Apple and it's pretty great but doesn't have the full Google Play store or a great backlit remote. Yes, it is almost a 5 year old device but it still produces a better picture than the native upscaling on a lot of premium TV's. Of course, low quality sources and low quality TV won't benefit much. Also, it still is Android and every now and then it does something weird and needs a reboot.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Ultimate Streaming and Gaming Experience

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: 1. Powerful Performance (5/5): The SHIELD Android TV Pro is equipped with the Tegra X1+ processor, delivering exceptional performance for streaming, gaming, and multitasking. It effortlessly handles 4K HDR content, ensuring smooth and high-quality playback. 2. 4K HDR Streaming (5/5): This media player supports 4K Ultra HD and HDR content, providing stunning visuals and vibrant colors for a cinematic viewing experience. Whether you're streaming movies, TV shows, or gaming, the visuals are top-notch. 3. GeForce NOW Integration (5/5): GeForce NOW, NVIDIA's cloud gaming service, is seamlessly integrated into the SHIELD, allowing you to play PC games from popular platforms like Steam and Epic Games Store with the included SHIELD controller. 4. Google Assistant (5/5): With built-in Google Assistant, you can control your smart home devices, search for content, and get answers to questions using voice commands. It adds convenience to your daily tasks. 5. Dolby Atmos and DTS-X Audio (5/5): The SHIELD Android TV Pro supports both Dolby Atmos and DTS-X audio, ensuring immersive and crystal-clear sound quality for your home theater setup. 6. Extensive App Support (5/5): It runs on Android TV, providing access to a vast library of apps and games on the Google Play Store, including popular streaming services like Netflix, Amazon Prime Video, and Disney+. 7. Plex Media Server (5/5): The SHIELD Android TV Pro can also serve as a Plex Media Server, allowing you to organize and stream your media library to other devices. Cons: 1. Price (4/5): While it offers exceptional value for its feature set, the SHIELD Android TV Pro is relatively more expensive compared to basic streaming devices. However, its capabilities justify the price for those seeking a premium streaming and gaming experience. 2. Large Size (4/5): The device is larger than standard streaming sticks, so it may require more space in your entertainment center or TV stand. Conclusion: The NVIDIA SHIELD Android TV Pro is a versatile and high-performance streaming media player that caters to both movie enthusiasts and gamers. With its powerful processor, 4K HDR support, GeForce NOW integration, and voice-controlled Google Assistant, it offers an all-in-one entertainment solution. While the price may be higher than budget streaming devices, the SHIELD Android TV Pro justifies the cost with its extensive features and capabilities. It's an excellent investment for users who demand top-tier streaming quality, gaming options, and smart home integration. In summary, if you're looking for the ultimate streaming and gaming device that can handle 4K HDR content, the NVIDIA SHIELD Android TV Pro is an outstanding choice. It combines powerful performance, a wealth of features, and seamless integration to deliver a premium entertainment experience.

    I would recommend this to a friend
  • Pros mentioned:
    Remote, Speed

    Rated 5 out of 5 stars

    Best Streaming Device

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best streaming device you get. Does everything you need and does it quickly. Great steamer, all the apps with Google TV, and supports Dolby Vision and Atmos. 4K up scaling works well. Very fast and I love the remote control. Plays Android and GeForce Now games. Worth the price unless you are locked into the Apple ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote, Streaming

    Rated 5 out of 5 stars

    Still the best streamer out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new remote for the 2019 edition of the Shield TV is a god send. The volume buttons and remappable Netflix button are great new features of the remote. I hated the old remote's touch slider for volume control. Anyways, the streamer itself is great. You can play games remotely like Stadia but for free and it's still the most powerful streamer on the planet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Pricey but Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with the speed, AI upscaling works very well and emulation can handle any PSP/N64 games with no problem, as well as some Gamecube titles. The price for this 2019 model is slightly dated by today's standards, but if you're looking for the most powerful and capable version of Android TV, look no further.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Streaming Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Streaming device. Easy to setup. Only complaint would be the Remote is So Sensitive but I think there’s a setting to adjust that. I will NEVER BUY A FIRESTICK again and if the Price deters you always remember “You Get What You Pay For” Just do your research and you’ll see It’s the Best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just get it if possible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great streaming device! I waited for so long to get this because of the high price but it's worth it. Yeah it's old but still better than the new streaming devices out there with the firecube a close 2nd. I had the 2017 but opted for this because of the Dolby Vision and Ai Upscale. Now the upscale is a little overrated but better if you had a super large TV, sound is great, picture quality is great. It makes a low end 4k TV look great in other words. If you can afford it just get this and not the tube.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    LOVE IT. Great for gamers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for emulation. I also have a Shadow PC and it's amazing to see it/work off of a 75" screen when I have to do "Windows" stuff. Can also play games installed on your Shadow on the Shield though with latency YMMV depending on a TON of factors. Storage is expandable a few ways (I have 500GB adopted storage which becomes "a part" of the Shield - can't be read by a computer any longer - and 1TB NVME ssd which is removable that you can add whatever you want to). Can use many different controllers with it. Again, YMMV. Having good luck with the PS4 dualshocks both bluetooth and wired. The remote is very well constructed. The app has a "find my remote" feature wherein the remote will beep so you can find it. Have used this already a few times in a month. This model has 2 usb ports (the tube does not) making adding a few peripherals a bit easier (mouse, keyboard, controller, or the like). Product has a great support system on Reddit for any questions, so not sure what else I could add that can't be found there or Youtube. Price may be steep for some as a pure media center considering other options, but this is great for gamers. Glad I made this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Skip all others and go with THIS device!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently became so fed up with Spectrum's cable TV constantly crapping out that I dropped them. I went with Hulu + Live TV and originally bought a Roku Ultra to support it. I also have an XBOX series X but both devices yielded results that were OK, but very jittery. I am an IT consultant and my home network is in perfect working order. Instead of blaming Hulu, I returned the Roku and bought the NVIDIA Shield TV Pro and will never look back. The quality is just stunning with the AI Upscaling. The install and setup took a total of five minutes. I am so thankful for this device (and Hulu) for helping me shed my cable TV oppressors!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Can't Decide ?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay so this thing is the streaming box to get. AI Upscaling. This thing makes whatever content you watch amazing. While the list of movies streaming in 4K continues to grow, a lot of content is still only in 1080p. This matters when you have a 4K television as the difference in image quality is apparent. The upscaling on this thing is no joke. That demo video they have is not an exaggeration. And for that alone I would buy it. Not to mention an amazing remote that has a locator and backlight. The software integrated with NVIDIA is a win too. Just go ahead and buy it. I seriously doubt you will regret it. I wish I had got this one first before going thru Firesticks, Rokus, and an Apple TV. ATMOS ✅ VISION ✅

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Streaming and More

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had initially bought this for Nvidia Gamestream and while good on it's own the Streaming portion of this device is excellent. The AI up-scaled picture looks amazing on my 4k display and is much fast and more reliable than any other streaming device. If you're deciding between this or the Apple TV then get this since you can do much more and have AI up-scaling technology built in. The only downside is how ingrained Google is in this device. If Nvidia could create their own Android OS without Google and allow for easier APK downloads and such that would make this the perfect all-around device. For everyday consumers this wont be an issue, but for more privacy-focused individuals I would say this is a pretty big setback. I also hope the next version of this device gets a redesign, it reeks of early 2010's Razer gaming peripherals.

    I would recommend this to a friend