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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 4299 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the SHIELD Android TV Pro for its overall performance, speed, and streaming capabilities, highlighting its ease of use and excellent remote. Many users appreciate its 4K capabilities, AI upscaling, and suitability for gaming, as well as Dolby Vision support and storage options. The main concern appears to be its price, with a few users mentioning occasional lag, ads, and issues with the interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 4,299 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Upscaling feature alone is worth it.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Shield TVs for six years now and have everything setup around the Android TV infrastructure. I bought this upgraded version for my new home theater and it's absolutely amazing. I've been slowly upgrading my Plex library to 4K content and this has no problem handling even the largest file sizes. But the most amazing part of the new version is the AI upscaling. I've seen upscaling in high end TVs, but the Shield TV does it better than anything I've seen in the past. The majority of my current library is 1080p or lower and the picture is nearly 4k quality everytime. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome, I love it. Still trying to figure out how to play games on it. I just need a day off to mess with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nvidia Shield

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best streaming device on the market …and it allows side loading of 3rd party programs…that alone is worth the purchase price..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Streaming

    Rated 5 out of 5 stars

    Get this for your self.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for streaming to my TV. Cord cutter must have. So very superior to other units. Plus you can game with it. Multi use and very easy to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Remote, Speed

    Rated 5 out of 5 stars

    Best Streaming Device!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the absolute best media streaming device in the market. I have the last generation Shield TV (the one with the minimal remote and touch volume control). I moved that one down to the basement TV which gets little use. This latest generation is noticeably faster. The best feature is the remote control. Having buttons and using AAA batteries is much better than touch controls and 2032 batteries. The AI upscaling is OK. I have mine hooked up to my 4K, HDR and I can't tell a difference between on/off. If I had to find another feature to knock, it's the lack of a dedicated mute button on the remote. You have to press the volume up and volume down at the same time for mute. Not a deal breaker because this latest generation remote control is 1,000x better than the last generation remote.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Worth the upgrade for Dolby Vision and AI-enhanced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original Nvidia Shield Tv and decide to upgrade. The additions of Dolby Vision support, AI-enhanced upscaling and vastly improved remote was well worth it, AI-enhanced upscaling is especially useful for all content that is 1080p or lower.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    The best streaming media device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used many different streaming devices before: Chromecast, Roku sticks, various TV's built in apps, and Amazon Fire TV. Out of these, the 4k Amazon Fire TV stick was my favorite and I bought one for every TV in my house, but over time the advertisements for Amazon Prime shows became annoying, and navigating within and switching between apps there is definitely a noticeable lag, which for me is very annoying. After doing some research online, I found that the Nvidia Shield Pro had excellent reviews and had abilities that went way beyond those of any of the other devices. I decided to purchase an Nvidia Shield Pro (2019) at Best Buy, and I am definitely pleased with the device. One of the most noticeable improvements, for me, is the processing power. The lack of lag when navigating menus or switching between devices is by far the lowest of any streaming device I've used before, and for this reason alone I highly recommend it. Also the remote control is excellent. The fact that it's backlit and that it lights up as soon as you touch the remote is an incredibly useful feature when watching TV in a dark room. When I hit the power button it turns on my TV and receiver as well as waking up the Shield Pro. The volume buttons control my receiver, which is just how I like it. In addition to these features, the variety of apps that you can download is excellent. Even if an app is not designed for the shield TV, there are ways to side load Android apps onto the device. Another excellent feature is the ability to stream PC games and easily connect any Bluetooth controller, including my PS4, XBox One, and Nintendo Switch Pro controllers. Both Nvidia's Game Stream and Steam Link services both work on this device to allow streaming games from your PC to the Shield Pro. I haven't used it, but the GeForce Now cloud based gaming service also works on the Shield Pro, and if course there are Android games and emulators that you can install and run on the Shield Pro. While it is a bit pricey compared to other streaming devices, I absolutely think it's worth paying the extra money to have these additional features. If you're considering a streaming player and want something a little more top of the line then the usual, you should seriously consider looking into the Shield Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im pretty happy with this purchase. Takes some time getting use to but its really good!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote

    Rated 5 out of 5 stars

    Fastest Google TV Box on the Market!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little guy is amazing. Lightning fast and super easy to set up. I've tried other google boxes in the past only to be disappointed. The remote control is solid. Oh yeah, it's awesome for gaming too!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from a second gen Amazon FireTV. This unit is way more powerful and thus much faster. The Android TV interface is highly customizable as well with a slew of settings options. I have it connected to a Vizio P-Series Quantum X and it does an awesome job of upscaling all of my 1080 and 720 content to 4k. I also have an older Shield and I can tell you that this remote design is vastly superior. By using the Nvidia Shiled TV you no longer have to rely on the TV's hardware upscaling for any reason so it's an excellent option to pair with lower tier 4k TV sets. It also handles (and passes through) all of the latest audio codecs. Last note, if you have Plex you need this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great. Very easy to use and the setup was easy. Another thing I like about this device is you can add many apps.

    I would recommend this to a friend
  • Cons mentioned:
    Interface

    Rated 4 out of 5 stars

    Great, But Not The Best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for streaming and gaming. Compatible with Dolby Vision, HDR, and Dolby Atmos sound. The Shield also gives you access to GeForce (an online library of next gen games available to purchase and download, and it does have the ability to pair to xbox and PlayStation controllers.) The device itself is extremely compact and can be stored away just about anywhere out of sight. Android doesn’t have the app support Apple does, but if you know how to side load, you’ll have no issue with that. The interface is not great, it looks really generic and has just, very basic features. For some, this is no issue at all. At first, it never bothered me, but then after having it about 6 months, I decided to get an AppleTV 4K, and the features are some much better on an AppleTV when compared side-by-side (Apple’s “watch next,” “sports,” etc. tabs are great features, and there is nothing the Shield aftershock that is similar). Overall it’s a great device to side load apps and games (sideloaded mine with retro NES and SNES games) and stream content.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Speed

    Rated 5 out of 5 stars

    Up There With Slice Bread

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT!!! This device has worked its way into the center of my entertainment room. Software availability is excellent, speed - top notch, picture quality the best, ease of use - 100% and compatibility with other devices - first class.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Still great in 2023

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the non-pro (tube) version because I wanted the USB ports. Seems overall snappier and less laggy, though admittedly that could be because my tube version is a couple years old. This thing still holds up in 2023, and is my go-to for streaming both shows and local games from my PC (via Steam Link, Nvidia no longer supports local GeForce NOW streaming) . Only dropped 1 star because the hardware itself is starting to get dated, yet is still on the pricey end. If you don't plan to use Plex and don't need USB ports, you're probably better off saving 50 bucks and going for the non-Pro version.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Almost same as 2017/2015 version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this version is almost exactly the same in features/performance compared to the original 2015 and 2017 versions; which were already excellent - even still to this day. You really won't notice any improved performance, even though they claim up to 25%. Really there's just some unnoticeable-except-on-paper performance increase that is used to drive a new exclusive to the 2019 feature, AI upscaling. I find it oversharpens too much, but there's also a non-AI enhanced upscaler exclusive to this model (for now at least) that is better than the 2015 and 2017 models. This version also has Dolby Vision support, which the 2015 and 2017 lack (only basic HDR on those models). If either of those features seem worth it to you, and you have an older model, then upgrade. If you also have nether, this is the best streaming box on the market IMO.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Streaming

    Rated 5 out of 5 stars

    The game changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nvidia shield did things right with this one powerful, I own Ruku and Amazon tv devices and this out performs them it’s more than just a streaming device it can run Plex and play steam games, Very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Nvidia Shield TV Pro

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for Streaming. Top of the line for 4k video playback

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Streaming

    Rated 5 out of 5 stars

    The Best Streaming Setup

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought the Nvidia Shield when I didn't have a smart TV, but now even though I have a new TV, my Shield is my go-to for streaming. This tiny machine is stylish but can easily be a discrete addition to an entertainment area. It's very powerful too, so you can sign up for GeForce and stream high end games straight to your TV without a computer. I also bought a couple flash drives to plug into the back and load with extra things I wanted to watch and play. All of the streaming apps are available as well as most Android apps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best streamer available still!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stellar steaming device, superior to the TV and other streamers both in performance and features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best technology purchase I have made in years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a 3 1/2 year old Sony Bravia OLED TV. Great TV, but the bluetooth module started flaking out. I tried several external remedies and then stumbled on this. This is the best technology purchase I have made in years. The picture quality via HDMI is superior to what Sony has in the TV. if you are contemplating any set top box, I encourage you to give this a try. Zero complaints.

    I would recommend this to a friend