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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 4179 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers praise the SHIELD Android TV Pro for its excellent streaming capabilities, smooth performance, and ease of use. Many appreciate the high-quality picture, including the effective upscaling features, and the convenient remote control. While some find the price high, positive feedback focuses on the device's overall functionality and performance for both streaming and gaming. The improved user experience and enhanced picture quality are frequently highlighted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 4,174 reviews
  • Pros mentioned:
    Streaming
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best streaming box and more

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good device for all your streaming needs. I use Plex, an IPTV service, all you regular "streaming" apps, and the shield handles them all perfectly without any stutter. The air upscaling is a nice feature that you get used to quick, until you watch the same content on another device and realize what a difference it makes. A bit pricey but you pay a premium for the quality hardware.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote

    Rated 5 out of 5 stars

    Best Media Player by Far

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Shield, my first being the previous generation. Both function almost identical. The newer generation has a few minor upgrades and a better remote. This device is so good, there really isn't much that needs upgraded. It handles every file type thrown at it from your personal library, setting up network storage is a breeze, the interface is perfect, all of the apps work flawlessly without ever freezing up. There's just nothing on the market that even touches what the Shield can do. Even the gaming is far more advanced than one would expect and I don't even use it for that. Don't hesitate to get one of these and don't even bother with any of the Amazon knock of media players because they will only disappoint you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Impressive Device. Kinda Pricey.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amzing device. It is very fast, provides a great picture, no lag when streaming an you can play games on it. You can also do a lot of other things that are beyond my pay grade or interests. I like the Android TV ecosystem. It is simple and easy to understand. I have issues with this sometimes, though. They are usually not the fault of the Shield, but with tech comes a learning curve. I have had issues with sound alternating between TV/Receiver/and Bluetooth. Come to find out the ix was in my LG TV's sound settings and not the NVIDIA Shield. Still, things sometimes seem to switch on thier own so - like I say, I am still learning. I love this thing. I didnt truly need it. But now that I have it, I am glad I do. I heard these things last a long time. I hope so, cuz they are pricey!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Your Best Option for Streaming and Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Roku Ultra and Amazon boxes but I have to say the interface is best with the Roku but the picture improvements with the AI from the Shield make it stand out from the others especially with HD material. The AI upscaling does not upgrade 4K images. I had some issues in getting the remote to work properly with my processor, so I stopped trying. The added bonus is the gaming and it work it for that aspect alone. Audio and picture are good and every bit as good as the Roku Ultra in terms of quality and it passes Dolby Vision and Atmos sound flawlessly. I had problems with Dolby Vision on the Amazon device and it sound is not as good. The only negative is the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Streaming
    Cons mentioned:
    Ads

    Rated 4 out of 5 stars

    decent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is the best streaming device I've found, but it is still frustratingly lacking. "Play Next" regularly drops services for no apparent reason, and for example: of 5 streaming services (Plex, Disney+, Netflix, Amazon Prime, HBO) I'm subscribed to and watch on this device, only 1 is showing at the moment. Ads can't be removed from the homescreen, and overall snappiness of performance is still disappointing in this price range. That said, performance of the Pro is noticeably better than Standard.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote

    Rated 5 out of 5 stars

    Stellar Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is faster than my 2015 model, it's AI enhancement is the future of how "Smart" Tv boxes will need to got. The fact that YouTube has been around for so long means there are many different resolutions and quality out there and with this enhancement trying to make things look better that they originally are is groundbreaking. Imagine Tune TVs, that quality was so bad but the content was great. This literally is taking this generations bad quality and trying to step it up, making it more watchable for years to come. And it's being added to more apps on the device so maybe soon you could step down your Netflix package from 4k to HD since on device AI can step it up to 4k.. who knows. Also the controller is way better than the 2015 and 2017 model, and has a find my remote feature. All the rest of the great features from the last devices are here including streaming and playing steam games, or your gforce games. The UI is the same and as if said, it's smoother than my 2015 model. This is worth a purchase of you have been wanting to add to another room. I've got three now and I'm totally buying the cheaper 150$ (circle) shield for the in-laws and parents for Christmas. Since I think it's a great upgrade from a Chromecast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    The best streaming box on the market

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Creme de la creme of streaming boxes. Quick, customizable, excellent sound and picture quality. Simply the best. I have two.

    I would recommend this to a friend
  • Pros mentioned:
    Remote, Speed
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Shield pro price poor but great streamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is mostly about cost of item. The shield is a very good streaming box. I liked it very much. However at the price of $200 it is astronomical. It's a standard price no matter where it's purchased. Drop the price Shield. Went with the fire cube. Found it to be comparable to shield unless your a gamer. Long story short shield is a great product and would have kept it if price was affordable. I purchased the pro edition. If price is lowered I will most likely buy it again. Plus. Lots of memory. Great processor Extra storage Fast Lite up remote Google Neg No nute on remote Price not affordable

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    New version makes a great device even better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Nvidia Shield TV Pro (2015) I was wondering how much better the new version (2019) is. The hard drive is gone and replaced with a 16GB ssd. If you need more space you can connect external drives via the USB connection. Remote: The new remote is SO MUCH better than the old one. It uses AAA batteries instead of the tiny rechargeable battery in the old one. It also adds a microphone button to use with the built-in Google Assistant. Also added is a dedicated Netflix button (a Netflix contractual requirement). The pro adds Dolby Vision and Dolby Atmos support which was very important for me. One thing I don't like is that my existing (2015) game controllers are not compatible with the 2109 version. Also, if you have an issue, be prepared for many back and forth communications with Nvidia support.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nvidia Shield Is Still The King Of Streaming Boxes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nvidia Shield has been an excellent purchase. I was looking for an alternative media streaming device and this has lived up to and exceeded my expectations. I have previously used numerous Apple TV’s and Amazon Fire streaming sticks. The speed on the Nvidia Shield is on par or better in every category in my opinion compared to the Apple TV 4K. Ease of Use - 9/10 (Not as simple to setup as Apple TV) Device Speed - 10/10 (Fast and crisp UI with no lag/stutter) Design - 10/10 (Very small and sleek) Remote - 7/10 (Very large Netflix button on remote seems unnecessary and requires direct line of sight for input) Conclusion - Well worth the price and offers great functionality for a variety of use cases.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote, Speed

    Rated 4 out of 5 stars

    Ai enhancing really works.....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 of the last model of Nvidia Shield Pro, but I wanted to test the Ai processing of the newer model so I bought this version. well, I was surprised that the Ai enhancement really work, especially watching movies via NetFlix and Amazon. The only problem I had was the Plex server, it did not recognized the external drive that was setup by the older version which is now connected to new one, I eventually solved the problem, so now I am really enjoying it, thinking of getting another one to replace the other one in my bedroom. I really like the new remote control, it is a lot easier to use than the last one and it use 2 3a batteries, the processor speed is a tad upgrade from the 2017 model, but it did make me notice the difference in speed, I haven't experience the buffering I was getting with the older model so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Still the best streaming box available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s crazy this first came out in 2015 and is still the best option. It’s one of the few boxes that fully supports Dolby TrueHD, which is huge if you’re digitizing Blu-rays for Plex—no TrueHD is a dealbreaker, and that’s why Apple TV isn’t the top choice. The 2019 Shield refresh added Dolby Vision and full 4K/60 (not important for movies, but nice for the interface). The gaming features are great, though I haven't used them in years. The latest Fire TV 4K technically supports Dolby TrueHD, but the Fire UI is a mess and buggy with Dolby features. Maybe Nvidia will give us a Shield 2 now that the Switch 2 is coming—but probably not. For something this old, it’s still snappy and outperforms every newer box, all of which have major flaws that keep them from beating it.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Awesome Streaming Device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent streaming device that has an easy to use menu for streaming app management. Also does 1080p to 4K AI upscaling incredibly well. Having used Amazon and Roku devices for years, this product was an awesome upgrade in my streaming capability and video/audio experience (Dolby Vision and Dolby Atmos are key technical capabilities of the device). Although one might get sticker shock as compared to lesser capable devices, the NVidia Shield Pro is worth the price given its proven technical capabilities that are not available in other streaming devices commonly used by cord cutters.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Things a beast

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is an animal! Speed and performance is unmatched when compared with other streaming boxes. It’s a little pricy but kinda worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 4 out of 5 stars

    Still a beast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We do a lot of streaming, whether it's TV and movies or streaming games from our PCs with the Moonlight app. The Shield pro is impressive and perfect for our needs. I love the AI upscaling features and the fact it has ethernet built right in. The remote is really great too, with the backlight and the ability to ring it if you lose it has come in very handy. I also pair Xbox controllers to it very easily, however I've had to make some modifications to the settings to get the Xbox guide/home button to work the way I want it to. A setting I wish Nvidia would just bake into the UI. This thing is old, all things considered, but it's still a beast and I would still recommend it. For what we use it for, it's amazing. I do wish the price had come down, but I was able to use my Best Buy rewards points to purchase it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Streaming Player

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Streaming device if you have 4k tv. Supports every video format under the sun and has all the apps as well. But the real kicker is the ai upscaling that can make all 1080 content and lower look way better than you thought possible. If on larger tv ie 65 or larger don't look at anything else since sharpens up picture without and motion blurring and screen jitters. All Gaming and extra imputs are a bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Remote
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Looking for ultimate streaming 4k box? This is it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th nvidia shield and they just keep getting better! The remote is an upgrade from 2017 shield, and the added 4k AI upscaling is awesome! Whether you want a box for Netflix, kodi, iptv or to use as an in home media server player, it does it all! And updated often by nvidia so it keeps up with all the new technologies. No lag whatsoever between menus like some other media boxes. It does everything it says it will do and more!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Entertainment Command Center

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been extremely impressed with the Nvidia Shield. I own 2 Apple TV 4k streaming boxes which I really liked, but 1 stopped working and there is no way for me to fix it due to lack of inputs. I was frustrated by this and saw that the Shield works well as a Plex server, so I decided to give it a shot. I have a large library of downloaded TV shows and movies on external hard drives that I run through Plex. I previously ran it all through a PC, but the Shield is more convenient. The biggest bonus is the Shield does an excellent job of upscaling my content. Most of it is 720p HD, but once the Shield's AI upscaling gets used to the content it makes it more like 4k. I haven't played any games on it yet, but probably will in the future. It is an excellent streaming box for the various services. I subscribe to most of the major ones. Picture is spectacular and the sound is too through my Dolby Atmos soundbar. The only issue I have run into is I did have a couple days where my WiFi wasn't working well enough and shows would have trouble streaming, Showtime in particular. I have a mesh WiFi system with satellites and now run an ethernet connection from one of them. I had a lot of devices on my WiFi and seemed to be having some issues with my internet signal in general. I'm not sure that any of my issue had to do with running my Shield on WiFi as it worked fine for couple weeks before that. No issues at all since I switched to the ethernet connection. I strongly recommend this product for streaming and especially if you have or are interested in setting up your own plex server.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nvidia mind blowing little box

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best streaming machines around leverages Nvidia’s powerful Tegra processor and a high speed internet connection you have flawless 4k/HDR/Dolby vision across all support platforms. This is also a classic gamers dream with the Nvidia shield tv PRO you also get one of the best emulation boxes on the market and for those that want a modern gaming experience you have GeForce Now. GeForce Now is a multi-tiered cloud based gaming service that allows for you to play PC games across from your Steam/Epic and soon Xbox Gamespass libraries without the need for expensive PC hardware. With the GeForce Now Premium tier you get access to Nvidia’s high end severs that offer AMD Threadripper CPU as well as an RTX 4080 GPU for a high end gaming experience. The premium tier allows you to play games like Cyberpunk 2077 as the developers intended with high fidelity graphics and mind blowing ray traced shadows and reflections. I was truly blown away by the quality and performance I was seeing from this tiny set top box that’s slightly bigger than a Blu-ray case. I cannot recommend this box enough.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Streaming
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Best STB streamer for video and games.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best set top streaming box. Supports UHD video in all the HDR formats and all surround including the lossless DTSHD-MA and Dolby TrueHD that smart TVs don’t support. Mainly got this for streaming video from Plex but had a lot of fun playing streaming games from my PC using steam link or Nvida Game Stream. Very little lag when hardwired even when gaming at full res 2160p30. Was even better than PS4 Pro. Would buy again and am looking at replacing all of my chromecast ultras with the standard version of this.

    I would recommend this to a friend
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