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Customer Ratings & Reviews

Your price for this item is $69.99
The comparable value price is $89.99

Customer reviews

Rating 4.4 out of 5 stars with 147 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the Kraken 120mm CPU cooler's excellent cooling performance and ease of installation. Many found it easy to set up and significantly reduced CPU temperatures, while some noted that the cooler is quieter than alternatives. However, a few customers mentioned challenges with the size and RGB configuration, suggesting potential fitment issues in smaller builds and limitations in RGB customization.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 147 reviews
  • Rated 2 out of 5 stars

    Fine but LED

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but LED broke the first time I ordered it, returned it and got a new one and the LEF broke again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Temps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful edgy NZXT product and temps are great when cpu kicks up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Performance

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I prefer water cooling to heatsinks and fans. I tested it for about an hour and the performance was unacceptible. My processor was running about 20C hotter.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 2 out of 5 stars

    Buy new

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with missing parts and i couldn't set it up it wasn’t for me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Part needed to repair computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this part to repair my computer. I knew Best Buy would have it. It works perfect now.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Had problems.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of controversy around this cooler I bought it open box from Best Buy and had problems off the rip with it not cooling. I do appreciate that you are able to return with no problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dope upgrade with easy set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good instructions manual that actually makes sense

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed After 1 Year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace another failed AIO. This lasted just over 1 year and I now have to replace it. It does have a warrant but good luck getting their cusotmer service to respond in a timely manner. They are going to tell you to pull it off and shake it. There is particulate that builds up in the coolong loop. Well its enclosed and its just going to get stuck again. I would not reccomend this part for your build.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work at all. Total waste of money, couldn’t even return it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    yes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ita aight ngl could be better and it didnt fit and i want a gift card

    No, I would not recommend this to a friend
  • Cons mentioned:
    Rgb

    Rated 1 out of 5 stars

    Pick up Corsair instead

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this right away. Poor design with the pump and the rgb set up is a nightmare.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Kraken piece of junk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because I thought this was a good cooler. I was wrong. Within a couple of days of me getting this, my computer was overheating. Lucky my pc has a safeguard to shut down when it's hot. It was at 95c, Also no instructions came with the cooler, and I had to look it up online so lucky I had a laptop. I used extra thermal paste and this is bad design. Don't buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Makes a ticking noise

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a ticking noise. Returning to store. Was refurb.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super pleased once I got the fan running the right speed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not cool efficiently as an air cooler for $30.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weird noise and horrible nzxt customer service they sucked

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Cooler replacement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I desperately needed this cooling device as my computer was shutting off once reaching its max operating temperature. Got it quickly, with little hassle. Item worked perfectly once installed, up and running in twenty minutes.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great single fan IO cooler

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great single fan IO cooler, however if you do have a smaller case beware as this is one of the bigger single fan IOs out there so may not be the best choice if you have a smaller or more condensed build.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 4 out of 5 stars

    Fan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps system from getting too hot and shutting down from overheating

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves its purpose! Effective and good quality. It did take awhile to set up the rgb though

    I would recommend this to a friend
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