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Customer Ratings & Reviews

Your price for this item is $259.99
The comparable value price is $294.99

Customer reviews

Rating 4.2 out of 5 stars with 48 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers highly value the Kraken Elite 360mm liquid cooler's large, vibrant LCD display, praising its customization options and clean aesthetic. The cooler's excellent cooling performance is also frequently highlighted, with users reporting significant reductions in CPU temperatures even under heavy load. No significant drawbacks were mentioned in customer reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-48 of 48 reviews
  • Pros mentioned:
    Lcd display

    Rated 2 out of 5 stars

    HOT!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing runs hot. when gaming runs between high 60s to high 70s. I've try 3 different thermal paste and same outcome. Its a all Lian Li build but i use the fans that came with it and my own fans so something wrong with pump or radiator. My other 2 builds run Lian Li AiO and same games that were run tempt kept an easy high 40s to 50s. But the screen is gorgeous that's why it was purchase. Will return to exchange for same and see how thhat one goes.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Tube sleeving

    Rated 1 out of 5 stars

    poor quality product never buy NZXT again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited when this elite 360 RGB model lunched, but when I installed it, it lack the QA and looks very cheap, the LED ring diffuser showing every single LED and the screen is LCD not OLED, it clearly shows the black backlight, and finally the tube looks very cheap not like previous models, it is the time to say goodbye to NZXT

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and does what it is supposed to do. Best Buy tech did great job putting my sons custom built computer together and was very helpful with what parts were needed for it!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cut you many corners for looks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen but everything about it feels cheap. The plastic around the screen and pump feels like a cheap toy. The braided water lines also feel cheap. it's way louder than my old kraken. Still does the job but I'm worried about how long it will last.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    NZXT AIO 360mm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AIO was easy to install, Package arrived on time, would recommend to anyone looking into getting a 360mm AIO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install works great no bugs and just fits perfect

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BEWARE: Older Model Being Sent (Open-Box)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for an open-box product described as "Excellent". I received the older 2023 model of the NZXT Kraken Elite 360 inside the package, not only once, but twice. I would expect if an open-box product is being sold, that it would be thoroughly inspected. Especially one that is marked as "Excellent". Someone is clearly gaming the system and not caring for who it affects down the line when Best Buy relists their scam of a returned product. I hope this review brings attention to the matter. For the record, I was able to return the products at a physical store for my money back.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Tube sleeving

    Rated 1 out of 5 stars

    Move on if you have the previous model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is an improvement from the previous model, but they cut back costs on the AIO tubing. Really bad quality with kinks and horrid sleeving on the tubes. For being a NZXT buyer for over a decade, this is a disappointment of a product.

    No, I would not recommend this to a friend