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Customer Ratings & Reviews

Your price for this item is $239.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 173 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the Kraken Elite RGB's exceptional cooling performance, highly customizable LCD display and vibrant RGB lighting. Many appreciate its ease of use and aesthetically pleasing design, while some find the price point to be a significant drawback. A few users have reported issues with fan longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-173 of 173 reviews
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage did not last a year and 3 months. The NZXT warranty is a joke. They go ghost on you and Best Buy is unable to replace.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Driver issues and screen Hz rate finnicky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would occasionally reset drivers in NZXT cam and screen would turn off. I would have to repeatedly delete the driver and reaet pc to fix issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy open box even when it says excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a open box on sell and i got the package and it was missing parts fo better best buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lost/Stolen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product never came stuck in transit for 18 days. Shipping was supposed to be 3-5 business days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sent a broken item as open box excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered and was shipped an open box excellent version. It came with no insert and everything loose rattling around and damaging everything. But best buy doesn't have a we screwed you option to comp me for the gas and time their mistake costed me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work, DOA, disappointing quality from NZXT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was dead on arrival, I was very disappointed in the quality and testing from NZXT. I should not expect to open a brand new product that is not working on first use. I was also replacing my older NZXT AIO with this new one...looks like I won't be using NZXT any more in the future.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Kraken elite not functional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not functional screen. I don’t recommend this . I bought it so i could enjoy the logo.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy to install and looks great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took very little time to install and it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet, cool customization features and most importantly it keeps your processor cool

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Lcd display

    Rated 5 out of 5 stars

    solid AIO cooler

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean look, pretty display. Using Prime95 stress test, kept i9-13900k at mid to high 80s.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    The best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am cooling an Intel 14900 in a Phanteks Nv7 case and have not seen it above 50 degrees Celsius under the heaviest workload. Great CPU Cooling system.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had some friends recommended and it has been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing I just got it for my pc and its very quiet and works perfectly.

    I would recommend this to a friend