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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 184 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the Kraken Z73 360MM's cooling capabilities, ease of installation, and the attractive LCD screen. Many appreciate the quiet operation and the customization options available through the accompanying software. Positive feedback also highlights the user-friendly software and the overall performance of the cooler. However, some customers find the price to be a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 184 reviews
  • Rated 5 out of 5 stars

    Good purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing lcd screen and very good cooling, silent as a mouse!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great cooling option

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AIO is perfect for cooling my 12th Gen I9 12900k. The 360mm radiator fit perfectly in my Hyte Y60 case

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Keeps the cpu cold!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This radiator keeps the cpu cold. It does it’s job and looks good. You can put your own image for the screen. I did upgrade my fans to vga fans to match my other fans in the case.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    One of the best AIOs!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my i7 13700k under 60c while gaming at 4k! What an amazing product!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Love it and Haply

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Temperature stays below 40c 1 hour gaming temperature stayed below 40c love it. Thank you NZXT…

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has kept my 5900x around 60-70 at high load times.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Kraken z73

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work's a lot better at keeping my pc cooler my old one was so bad

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install! Beautiful display and great cooling to match!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Add your own GIF to the display!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using for about a year, it has worked fairly well. Set up was a bit tedious. As all NZXT products, using the CAM software to setup fans stressful. However, eventually got it set up. Reminder, you can orientate the pump in a "horizontal" or "vertical" method (hose inlet/outlet). The display can be reoriented in CAM.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good AIO Cooler!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool AIO cooler, a little bit tricky to install is you are using a Z690 Maximus Extreme but looks and works great, one thing lets say negative is the fact that they do not provide an LGA 1700 bracket but NZXT send you one with your prof of purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the perfect nzxt kraken z73 It took me almost hour and thirty to install But everything else perfect

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery exploded

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery in rgb controller exploded. Fans continue to work but rgb lights don't go on

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best CPU display coolers out there!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AIO

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really great AIO fans I really recommend now

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Missing pieces

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchases renewed but was promised all the original parts. Didn’t get them unfortunately and some of the mounting hardware is missing so I had to order some 3rd party stuff instead to make it work. Honestly more disappointed in bestbuy but nzxt did a nice job with build quality of this one for sure. Don’t buy stuff open box… lesson learned…

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    CAM software required, uses up to 3GB of memory

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought a kraken z73 a few months ago and have notice that CAM would slowly increase the amount of memory it uses. After a fresh install it would start at around 150MB then after a few days or so I have seen it as high as 3GB. so what i have done to remedy this issue was use a gif as the display, set a fixed fan and pump speed, then i turn off the CAM. This was okay but then i realized the is solution is not okay because i specifically got the z73 so i can see my system temps on my PC. But since the software required to use it is no good then i realized i got ripped off because i payed $300 for a product that i cannot fully use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation, Noise level

    Rated 5 out of 5 stars

    One of the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know i’m pretty for this review but the CPU cooler exceeded my expectations, providing efficient heat dissipation and maintaining low temperatures during intense 1v1’s in Call of Duty. Easy installation, quiet operation, and a sleek design make it a worthwhile investment for anyone looking to enhance their system's performance. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Great cooler, designer price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NZXT coolers are like the sports cars of CPU coolers, with CAM software being the more reliable interface software. Youre paying for a designer brand and it is honestly worth it. The customization is wild, and its so easy to install.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work with NzXt software…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage wasn’t even recognized by its own software “NzXt CaM”…. For a 280 dollar water cooler, I would expect it to be recognized automatically. HUGE disappointment can’t use LCD screen and the temp reading are off… will be returning.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    A good AIO with a good little screen

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not the best performing AIO available, but it does a decent job on a high-end AM4 processor, and its claim to fame is the screen on the pump anyway. And I really like the screen. Sure, newer AIOs might have 2k OLED screens, but this one serves its purpose as a fun little device monitor or Gif display that I adore. Being able to look up and see device temps while testing is something I've come to rely on, and a Gif of my favorite characters really can brighten my day. At first the NZXT software was annoying (and it still can be), but I've come to like the customization features within it.

    I would recommend this to a friend
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