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Office 365 Home (Up to 6 People) (12-Month Subscription-Auto Renew) - Android|Mac|Windows|iOS-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 5994 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 2, showing21-40 of 5,994 Reviews
  • Rating: 5 out of 5 stars

    Easy and affordable.

    Posted
    Nilmar
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Microsoft finally came up with a easy and affordable way for users of Microsoft Office products to legally use them. I bought the license for 5 computers at home, My wife, son and myself use it for School work, and installed the software on the 3 computers without a major hassle. The only confusing part for myself was the fact that when you setup a new computer using Microsoft Windows, you are asked to enter your email information and password, I have my account with outlook, and that is what I did; then when you activate office the first time, it needs to be linked to an e-mail, I used the same outlook email as my computer. When I entered the information in my son's computer I had to use my son's e-mail for his computer, but when you activate the Office software the first time, I had to enter my email information and password in order for Office to work on his computer. The good thing is that is only the first time and from then on, it does not require it again. I had to do the same thing in my wife's computer. For anyone that is setting this up for the first time, keep that on mind.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    The software via the product key does not work!!!!

    Posted
    RickF1224
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have NOT been able to download using the product key provided. Microsoft is telling me that they are having server issues! I spent the better part of 4 days trying to download per their instructions. They finally did download a temporary version, although it is only for one computer. I paid for 5 computers. This started July 4 and is still not resolved as of July 18. This is totally absurd. They claim I am not the only one with the problem. I am very unhappy. They are impossible to get a hold of on an ongoing basis. I cannot believe that a company of this magnitude would be unable to resolve this issue in a timely manner. This has cost me a tremendous of time and is very disconcerting. I am very unhappy with Microsoft. Help!!!!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    All office products included!!

    Posted
    jago
    • Tech Insider NetworkTech Insider Network

    I have been using Office 365 for a few years now and I have been very happy with it. It allows me to use the whole suite of office products that I have installed locally on my computers. Word, Excel, Outlook, Access, OneDrive, OneNote, Publisher are all included. OneDrive you get 1 Terabyte of data for each user (6 total users are included) I use OneDrive to back up all of my files for a safe and secure online storage. I have had to use it to restore after a hard drive failure and it worked great. I highly recommend having some sort of back up system and an online one such as OneDrive is a great feature to have in case of natural disaster or destruction of your home. That feature alone is worth it for peace of mind. All of the office products work as you would expect them and they are constantly updated to keep them protected from the latest exploits or bugs.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Jago,

      Thanks so much for leaving a review! We always love hearing from our customers and learning what they're getting out of their Office 365 experience. That being said, we think you might really enjoy checking out our OneDrive webpage: https://support.office.com/en-us/onedrive

      That link is filled with great information about all things OneDrive - reference it whenever you need as it also contains great troubleshooting tips.

      Thanks for being a part of the Microsoft family!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rating: 4 out of 5 stars

    Full featured platform for productivity

    Posted
    NYCityGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This is just about the best suite of tools you can get without going to knock-off cloud-based suites from Google and others. These are the originals. The gold standards. The ones by which all others are measured - Excel, Word, PowerPoint. I'm a long time user of these tools, and willingly pass up the cloud drive features just to get the tools I love. I recommend this suite for any professional, albeit a little more expensive then one might like but it's a sacrifice that's worth making for the feature set. Note some features are only available for Windows users, which is disappointing since the platform is sold for all platforms. They shouldn't launch key features (stock and geographic data types in Excel) for Windows without simultaneously offering them to Mac.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hey there,

      Thank you so much for sharing with us your thoughts on Office. So we can directly incorporate your feedback into our company, we'd love to have your review submitted through our Windows app, Feedback Hub. There we'll be able to process and incorporate your thoughts appropriately. Here's a link with some more information on Feedback Hub: https://support.microsoft.com/en-us/help/4021566/windows-10-send-feedback-to-microsoft-with-feedback-hub-app

      Thanks for being a member of the Microsoft family.

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rating: 4 out of 5 stars

    Some definite improvements

    Posted
    Bestbuyfan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Having a Windows 7 computer, I had difficulty installing the program. A phone call lead me to someone who could help. I felt that there was no reason for me to have to do so since it cost me more money. I should have been able to download the drivers and whatever else was needed from the web by myself. As far as using it goes, I'm learning as I find something new to do with it. I don't like having to go to the web every time I want to learn & there's no "Help" on the program - at least none I've found yet. The old program had assistance imbedded in the program OR you could go to the web. I still show my old Office icons and I'm afraid to remove them since that might remove my Picture Manager. Over the time I've had it, it has been the most dependable picture editor I've used and I can't figure out why Microsoft no longer offers it as part of the package. Since I've only had it for a short time and, except for Outlook, don't use it on a daily basis, I still have a lot to learn. Hopefully, some of the things I feel are shortcomings in the program now will work themselves out.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't waste your money

    Posted
    Perplexed
    • My Best Buy® Member

    I have had Office 365 home addition for one year now. Everything was great till time for renewal. Renewed one week before due date, then a week later I went into my word program and was met with a message saying my subscription has expired. I have spent four hours countless passing around on the phone with Microsoft, two tiers of techs that log into your computer. Long story made short, was told it was a Microsoft server problem and not to worry, I would receive a phone call or email when it got fixed. It's been almost a week later, and still no answer. In the mean time, I cannot open any of my word documents. Plan to get my money back on the 365 subscription, and buy the software with the disk.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Super easy - glad I got it!

    Posted
    scarrie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I was at Best Buy and for those of you that have not perused software recently, they no longer come as discs - you buy a skinny card holder and inside there is a card, with a code for your new software. So, the packaging was a little confusing (I don't mean the 'gift-card style') it didn't have much information, instead it had lots of check marks for included features. For example: Office A has a few check marks Office A+ has more checkmarks Office365 had the most check marks I wasn't confused about what was the best, as it is clearly the one with the most check marks. I was confused by the fact that getting all of the check marks was CHEAPER?! The sales associate was happy (I came up with the computer I was buying to go with this software.) When I asked him about the price, I found out, it was for annual renewal, meaning that next year, I'd have to pay for it again. BUT if next year, 'Office366, Version Awesome' comes out - I get it for the same, lower price than committing to the A+ version. Super easy to install and use immediately - glad I got it!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Office 365

    Posted
    thewvsheik
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    At first I was excited about the potential of this product. However, Microsoft advertised 1TB of cloud storage, but they neglect to tell you that they have a limited on the number of items. My files are 58GB but because of their file restrictions I can only store about half of my documents in their cloud. This means that I have to split my files and keep in 2 locations, which is counter productive. Microsoft should remove the arbitrary limit on the number of files and allow the storage that they advertise and that you are paying for. I have also recently seen a slow down in the performance of the Office products. Since their recent updates I am constantly waiting on the programs to respond while in the middle of my work. Very frustrating and ridiculous that such poor performance.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Horrible Customer Service

    Posted
    Recruiter
    • My Best Buy® Elite Plus Member

    If my daughter did not need this I would never buy Microsoft again. I had a subscription and whoops forgot to renew, so one notice a couple weeks before it expired and then poof it is gone. So i renewed and then when I went in to use it, nothing would work. Talking to Microsoft, they said this was an issue and there was nothing they could do about it. As has been my experience, they offer product, we buy it and end up being beta testers as there are problems after problems. Horrible customer service, did not resolve the problem and when I got my refund, did not get all of my money back. Makes my decision easy on whether to buy a Mac now. Will be trying to move away from anything Microsoft.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    It took a while but I finally took the plunge!

    Posted
    Xerky
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I've used Microsoft Office for decades. I've always been reluctant and upgraded only when I had to. But newer technologies such as cell phones, tablets, and the Cloud it created a whole new computing environment. So I finally took the plunge and upgraded to Microsoft Office 365. It now runs seamlessly on my PC, my Samsung Galaxy Tab 3, and my new Samsung S9. All my documents are easily stored on the cloud and visible from multiple platforms at once. I can literally update a document on my Samsung Galaxy Tab 3 and see the results on my PC simultaneously. On my PC it runs much faster than MS Office 2010. It was worth the wait. And there were two surprise bonuses: it literally copied all of my set up and recent documents from my Microsoft Word 2010. And it did not remove MS Office 2010 from my PC. So I can literally run two versions of Microsoft Word simultaneously if I have the need.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      HI there!

      Glad to see you are enjoying your experience with Office 365 so far! Thank you so much for leaving your thoughts on it so far. What's cool about Office 365 is that with the subscription you can be sure that you have the most up to date product without having to install a new program. Thanks again!

      Cheers,
      Jonny
      Office Customer Care Microsoft

  • Rating: 5 out of 5 stars

    The Best Suite of Office Apps, Always Up to Date

    Posted
    dustinw
    • Tech Insider NetworkTech Insider Network

    If you do any office work, you're likely familiar with Microsoft Office. The Office 365 Home bundle includes all the apps you need (Excel, Access, Word, PowerPoint, etc.). Plus, they're always up-to-date with the latest releases. The package is pretty handy, since it allows you to have up to 6 people using the software at the same time. My wife and I are able to keep an Excel file for our budgeting needs, and we can modify these files online as well. We can also collaborate on the same document at the same time, which is very useful. With this subscription, you also get a terabyte of OneDrive storage, which is great for backing things up (we use this to back up our personal computers and photos from our phones). If you're looking for a great deal on Microsoft Office, this is easy to recommend.

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hey Dustin,

      Thank you so much for leaving your review! We thoroughly appreciate customer feedback and value your business. As it sounds like you and your wife are Excel users, we think you might enjoy browsing our Excel webpage: https://www.microsoft.com/en-us/education/students/resources/default.aspx

      It's full of helpful tips and tricks to enhance your Excel experience. Beyond that, you can find lots of helpful links and resources within that link. Check it out whenever you have a question.

      Thanks for being a part of the Microsoft family and take care!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rating: 3 out of 5 stars

    Good Programs, a little pricey

    Posted
    hokie00
    • Tech Insider NetworkTech Insider Network

    I am a regular Excel and Word user. I rarely use Publisher or Powerpoint and almost never Access. But there are things you just can't do with Google Docs and Sheets/etc that you need the MS programs for. The subscription model is a little new for me. I have gotten used to buying a computer preloaded w/ Office for life. 6 computers for a year is not too bad. I am a big fan of Excel, anything you need with formulas, sorting, lists, spreadsheets it's a go to. I use Word when needed but formatting always gives me headaches so I revert to Excel unless I need a format only Word can offer. Definitely a good pack of programs but I'd prefer this price for a purchase model rather than subscription, even if it were for fewer computers.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thank you for sharing your thoughts and writing a review. We appreciate your feedback.

      As a member of the Microsoft family, we want you to have the best experience possible with Office. So, we think it might enhance your use of Excel and Word if you check out this link: https://support.office.com/en-us/office-training-center/word-tips

      There, you can find some essential tips for utilizing Office Word and Excel. You can click between the apps on the top navigation bar to read about tips for a variety of Office suite apps.

      We hope that helps and thanks for being a part of the Microsoft family!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Needed

    Posted
    Christopher
    • Tech Insider NetworkTech Insider Network

    I think everyone has used some form of "Microsoft Office" whether it was the original or a generic version. But we can all agree; the original is great because the programs universally do all their respective task seamlessly and are the gold standard when it comes to such type programs. I got the opportunity to test out the online download version of Office 365 for Home. I will not talk about each program and everything you can do with them because there is just too much to cover (obviously). However, I will tell you that the download was quick (even on slower internet) and set up is a snap even when using the “Share” option (require multi-user version). It is nice to have everything already in the correct format instead of having to convert files. No complaints!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not what I thought I was getting

    Posted
    jreaderh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I thought I was getting Office 365 that could be shared with 6 people all who would have their own account. What I got was 1 Office 365 account that could be shared across 6 devices. Meaning if I wanted to share it with other family members, they would all have to use the same username and password and all of our stuff would be housed in the same place. I should have purchased the single user that was cheaper. Live and learn Office 365 is a wonderful product. Just not happy with the 'sharing' system. I would and have recommended office 365, I would not recommend getting more expensive one to share unless a person worked on multiple devices regularly. Just not worth it in my opinion.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Complicated but a necessary evil for business docs

    Posted
    H2oggre
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Forget the F1 Help. Even doing things Office 2007 did simply are unfathomable here and difficult to find. So go to help. Think typing a simple question (which Google manages to do so easily) into the search box would yield answers? Think again. Even inputting a simple single word yields all sorts of absolutely unrelated nonsense. Also if I ask a question in Word, you'd think they'd leave EXCEL answers out...but NO. I lost my hard drive, OS, and had to invest in another computer. So I need another Office 365 every 365 days! I just hopes this works without fail on WIN 10. They really should have a simple word processing program that doesn't do everything for everyone. Keep it simple to learn. Kind of like Adobe's Photoshop Elements. or Premiere Elements. Or Lightroom Elements ( wait...adobe hasn't offered that ...yet). The 5 user is clever way to ensnare your entire family into the 365 day dishout for subscription, but hey...what the options?

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    The new normal - Office 365

    Posted
    Raiders
    • Tech Insider NetworkTech Insider Network

    This is the same MS Office we've all used for decades, but since everything is going to the SaaS model (why buy once when you can pay every month!), why not Office too? At least MS has a new licensing arrangement where you can share your subscription with up to 5 other people that you know for one price. That makes the $100/year cost a little more reasonable, since every person will get their own account and storage space. Perfect for a family or group of friends and brings the effective cost down to $17/year (Assuming you need/use all 5 sharing spots). If you have no need to share and have access to a qualified .edu email address, I would recommend you look into the Office 365 University license instead; it's only $100 for four years.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Office 365 is a great option for multiple devices

    Posted
    MarkusMN
    • Tech Insider NetworkTech Insider Network

    The old model of licensing was great for one device, but Office 365 is a great value for multiple devices including computers, iPads, phones, etc. One license covers them all. The beauty of the subscription based Office products is that it is constantly updated. No more paying for multiple upgrades. The software installs easily and with the addition of One Drive, all documents can be shared from one location. Create a document on your laptop and access it from your tablet, mobile device or virtually anywhere with access to One Drive. While it seems expensive, it is quite a value if you can use it on all of your devices. Microsoft Office products are the standard and almost a necessity for business folks, students and home use.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    It's Microsoft Office - Needn't Say Much More

    Posted
    Auntie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It's Microsoft Office. Besides your operating system and probably anti-virus software, it's essential for anyone with a computer these days. Who can get by without Word, Excel, and in some cases PowerPoint. I know some people access those programs through Google Docs. Personally, I find Google Docs to be one of the worst programs ever made. Difficult to print from and difficult to share. I like having these programs resident on my machine. I understand if your subscription is web based, you might not have access to these essential programs if you don't have access to the internet. (I don't know that for sure, but I was told that.) This particular subscription was discounted with my purchase of a computer, and I bought 2 systems (for 2 nieces) so this version, which allows installation on up to 5 systems, covered both of them.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Office Suite for the family

    Posted
    Ivan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I have 2 kids and a wife in college and I also have 2 kids in high school. At first I did not think this was going to be a good buy but after thinking about it more and more, it made more sense for me to buy this one instead of a 1 PC Office Suite. Technically, you are not buying the software you are buying the right to use it with this Office 365. The good thing is that you can share this subscription with the whole family and they do not have to just use it on a laptop. This subscription is good for Windows PC and Laptops, Macs, Android devices and iOS Devices. You can save your files to the OneDrive and pull up all files on the go either on your phone or tablet. You are not just confined to 1 device.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    BEST MacBook Pro On the MARKET!

    Posted
    Tisha
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased the older 2016 MacBook Pro for several specific, non-negotiable reasons. #1 hands down being that it does NOT have the faulty butterfly keyboard which I could not stand personally and that now has several class action lawsuits pending due to the design. The other reasons were that the Touch Bar serves no purpose for me as an Attorney. I mainly type documents and e-mails and all the different lights and displays just distract me or cause me to lose focus to fix after I accidentally would touch one. AND to top off the reasons this Mac is so much more amazing is that Best Buy had it on sale for $1499 and I got a student discount!!! AMAZING SERVICE AS WELL!! This is the LAST GOOD MACBOOK PRO ON THE MARKET AND I HIGHLY RECOMMEND IT!!

    I would recommend this to a friend