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Office 365 Home (Up to 6 People) (12-Month Subscription-Auto Renew) - Android|Mac|Windows|iOS-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 5995 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 3, showing41-60 of 5,995 Reviews
  • Rating: 1 out of 5 stars

    Horrible experience activating

    Posted
    katiak9
    • Verified PurchaserVerified Purchase

    This was a total nightmare. I order this with two laptops. Upon trying to activate online, the code did not work. Got in touch with MS support and they tried to do it as well. Told me that Best Buy didn't activate the card before they shipped it to me. Called BB. After being hung up on twice while being transferred, they got me to someone who shared that they had been experiencing problems with MS receiving the activation codes from BB. Said to try again in three days. did, still didn't work. Spent the next week trying to call customer support, being sent to someone who would then transfer us to MS for help. They couldn't not help us. The whole reason we got this ONLINE was because it's not easy for us to run to a BB. Ended up having to actually go into the store to have the dang thing activated. So three weeks later, we now can use the software. Horrible. Horrible customer service experience.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Where is the old functionality

    Posted
    TxConsumer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I am used to my own purchased version of Office and this is very disappointing. Give me back my old Outlook and PowerPoint. I am having so many issues trying to get the old functionality I had and waste way too much time. On screen help is virtually non-existent. I have to go to the Microsoft website and hunt around for help. I’ve used office for years and thought the transition would be seamless. I was wrong. I am going to go back to my outdated version that at least I could work efficiently. I am sure that after a few months and many many hours I will have figured out my most common tasks but in the meantime I am not enjoying it.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Got it for a good price.

    Posted
    notAGamer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    There are a lot of Office competitors out there, but at $60 for 1 year for 5 machines, I don't feel too bad for paying a subscription for something I'm used to having just by default. I think someone frugal could make a strategy of picking up good annual subscriptions on Black Friday if they find the product useful, or skipping it during years when they don't need it or have other options. Now that I'm paying for it I feel compelled to learn all its sub-products and that may end up benefiting me more in the long run. Though this might be an illusion. I have a desktop and laptop right now, and most others I know already have their version of Office. So should I have gone for a single user option? I'm basically in a position to give my extra subscriptions away. Merry Christamas, I guess.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    EXCELLENT value! 1 TB cloud per person too!

    Posted
    stuman74
    • Tech Insider NetworkTech Insider Network

    My family of 4 and I had used Dropbox for a few years. As our storage needs grew, the price grew as well. Looked at Google Drive and Apple Cloud as well, but overall, we decided on Office 365 which comes with 1 TB of OneDrive cloud storage as well...PER USER! This alone, for us, makes it all worth it. PLUS of course the subscription to the official and always up-to-date Office suite. Works great across any platform and device as well (Mac, PC, iPad, iPhone, Android, and even Chromebook). I don't love paying for perpetual Office suites, but with 1TB cloud storage costing about $2/mo per person, it's a fantastic deal and works reliably as well.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello there!

      Thank you so much for sharing your thoughts! We're delighted to hear that Office 365 Home can aide your family in efficiency.

      If you're curious to learn more about how OneDrive and Office 365 can make your virtual life easier, check out our Support Center: https://support.office.com/

      There, you can also find contact links for our Customer Support Team should you ever have a question about your Office software.

      Thanks for being a member of the Microsoft family!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Microsoft Office for Mac

    Posted
    Belladonna
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    in October I bought my first MacBook Pro. I thought I could use the Apple programs easily. The programs were easy to use but I found that they did not sync with my Microsoft programs. Then it was too confusing having multiple copies of the same files. I finally broke down and got the new Office and it is working fine. I had a problem initially because the product wasn't activated when it arrived so I couldn't register it. I had to talk to a lot of people at BestBuy before the issue was resolved but once the product was activated, I was able to register it and use it right away. Previously I used Office 2010 so this is a big upgrade for me.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for sharing with us how you're experience with Office 365 has been so far. We're happy to hear you were able to get support from Best Buy and that you're now up and running with Office. If you ever run into an issue again, we want you to know that Microsoft has your back. Contact us for any Office related issue and our Customer Support Team will be more than happy to help: https://support.microsoft.com/en-us/contactus/

      Cheers to your productivity!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Excellent choice

    Posted
    Esanc30
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We bought this program and it was exactly what we needed. The setup was a little confusing especially since I am not very savvy with this things that I ended clicking on a link that take you to a phone number that is definitely not a credible site. The 1-800 # rings and the person who answered has a strong ME accent. I could hear a TV playing in the background and doubted about who I was talking to immediately. As soon as he requested to have remote access to my computer, I hung up on him. He tried calling me back and asked to let him help me but I knew it was a scammer. Later I found the correct link to set up the program and is working well.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hey there,

      Thanks for letting us know about your experience here. We care about your business and we want you to have a satisfactory experience with our products. Just so you know, our Customer Support Team does sometimes need to remotely access your computer to help you resolve issues. That's not uncommon but we totally understand why that might make someone uneasy. In the future, know that if you contact us through the Microsoft Support site, you're in good hands.

      We hope that helps and let us know if you need anything.

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rating: 1 out of 5 stars

    Unless you're 100%sure don't buy this subscription

    Posted
    Patty
    • My Best Buy® Elite Plus Member

    I purchased my subscription at xmas time thinking my kids and I would all share Microsoft Office. Turns out they all have access to Office for free through school so nobody wanted it. I did not install it. Best Buy cannot give me a refund because its a subscription. Microsoft will not give me a refund because its a Point of Sale. I spent countless hours on the phone, some people said it could be done but at the end I got nowhere. Everyone is refusing to refund this purchase. I wanted to put the refund toward purchasing it outright. Now I'm stuck with this $100 subscription for 1 year. What a waste of money. I never should have purchased it in the first place. Now I'm kicking myself. I listened to the kid that sold me my computer. Big mistake.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Office 365 will hold you hostage for more $$

    Posted
    Azhadley
    • My Best Buy® Elite Member

    Bought office 365 with my MacBook Pro last year. Had always used it and shied away from Apple Pages and Numbers apps. Got a huge surprise when the year was up and they wanted to charge me another $100 annually to access my own files on my computer (not in the cloud). My files became read only. Some of tHese were files I created ten years ago! I am having to recreate them in Pages as I refuse to have Microsoft control and profit from me. Apple Pages and Numbers are just as good, if not better than Office! What a pleasant surprise! Thank you Microsoft for converting me to being an Apple user.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Please, Hold my hand

    Posted
    rudyratte
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Mine is a mixed marriage (Apple and Microsoft). The wife is Microsoft. I bought Office 365 because we need to communicate and share. Thanks to the competitive spirit inherent in Capitalism, that enhances and complicates our daily lives, the makers of Apple and Microsoft seek to build profit by making their products proprietary. Sharing across operating systems is not only frowned upon, it is actively sabotaged. The associates at Best Buy convinced me that Office 365 was what I am looking for to allow for sharing across operating systems. I seem to be generating more questions and problems as I try to work out a system that will be simple and inexpensive to operate. Back again, then, to the Best Buy Geeks. In the meanwhile, the Apple people address my problem by speaking only in Applese. Can't we all just get along?

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Product!

    Posted
    LGSHOOTER
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I was switching from Office Personal to Office Home. The download was a bit of a hassle requiring Microsoft's intervention to accomplish. This was not the fault of the product but mine. I didn't remove Office Personal prior to attempting to load Office Home. It took Microsoft's techs over 3 hours to successfully accomplish the download then test the various apps. Now that it is properly installed, everything works great and is easy to use. All files transferred to the updated apps with no problems or glitches. Be sure you remove any old product prior to attempting this install so you don't run into the problems I did. A bit THANKS to the Microsoft techs for the stick to it attitude getting this product installed on my laptop!!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Pretty dang cost effective for Office

    Posted
    SteveInTN
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I've been doing computers for over 20 years, and when we're talking home use, this subscription has proven to be far more cost effective than the old way of purchasing software outright. You are subscribing for what amounts to Office Professional, and you have up to 5 copies installed (and 5 mobile devices on top of that), whether it's Mac or PC. My family does give it its workout. The last time Office was, for me, that cost-effective was when I got Office 2000 Pro as a student in college. As far as the apps themselves go, they continue to be the de-facto standard when it comes to Office apps. Even the free alternatives don't measure up. They've always been easier to use, less buggy, easy to keep up with updates and add-ons.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Idea "your Office where every you are"

    Posted
    RTG111
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I have been using M.S.Office since Office 97, and every new one since, 2000, 2003, 2007, 2010, 2013 and now Office 365 Home. I was hesitant about using it, thinking it would only work if I was on line, but you just need to be online to download it, and use the cloud to save your work. but you can use Office 365 all the time, and all the Office features that you have come to know over the years. But the best thing about Office 365 is saving your work to One Drive, No more saving your work to a thumb drive to bring you work with you. Another great feature is you only need 1 office product, Office will work with PC and Mac alike. NO problems with it, been using it now for about 5 weeks, and it has made my computer work more productive.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Works well and very convenient

    Posted
    Bman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I wanted to have Office on several devices. I have a Dell desktop, Microsoft Surface Pro 3, Lumia 1520 Windows phone and an iPad now I can use all of this devices to work on projects at home or work. The program work well though the download is more detailed than the online version. The convenience of has been very helpful. As a novice user I’m probably not using the programs to the fullest so there’s a lot to learn. I rated the product as average because I thought the online version would be the same as the download after I purchased Office 365 and it’s not. There is quite a bit of lag and it defiantly is not the same. I’m glad I went with the Home version instead of the Personal version, now I can download the program on all my devices and sync the projects to the cloud.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Installed and shared without a hitch

    Posted
    pumpkindaddy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Overall, I have had a good experience with Office 365 Home edition. Being able to install on 5 computers is a huge cost effective plus for a family. I installed it on my computer and then shared it with the kids all on Windows 8.1 computers. I did have one glitch, the install process wasn't able to send them an email with the link they needed to click on to install. After waiting several minutes, I got impatient and from my account, I could manage their settings and copy the exact link they needed to click on and manually email it to them and they were then able to successfully install. So far, I've lightly used Word, Excel, and Access and haven't had any problems. I do have a problem with my work because they seem to be blocking access to OneDrive which is a bit of a bummer.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Product

    Posted
    PETE
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I had one major problem installing the product on my Levono Yoga. I began loading the product when a massage popped up on the screen indicating that there was a major problem with my computer. Before I could even read it, the phone rang and the girl at the other end told me that I had a Trojan in my new computer. She even rolled the screen down through a listing (I assumed to be on my computer) and the Trojan showed up as the last item on the list. The company was : "USA Technical Solution POSTAL ADDRESS: 951, New London Road Newark, DE - 19711" They talked me into a 5 year service contract, and paid for the first year of the Office 365. Geek Squad person said it was a hoax. Outside of that, it is a great product.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Standard office software

    Posted
    Crowman3
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    One can't imagine having a computer or laptop without Microsoft Office, but manage your subscriptions carefully. When you purchase this, you must provide a credit/debit card for an auto renew subscription. After purchasing, I realized that I had an existing subscription from a previous purchase that I could transfer. However, after 15 days and not using the registration key on this product, I received a "prorated" refund of half of what I paid. Think about that...50% prorated refund for 15/365 days of a subscription I never activated. No, Bill Gates won't send me $0.10 for each email I forward to make up the difference.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Seamless install w/Windows Problems w/Mac

    Posted
    rokran3
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The software I purchased had 3 licenses good for Windows or Mac. I had no problems installing this software on my new HP. However, I had major issues w/Mac. I called Microsoft customer service and they told me I must have a virus and wanted to sell me an annual subscription for $300+. They said I could not install Office until they fixed my Mac. I didn’t feel comfortable doing that. I called Apple and they had me run a scan and said there was nothing wrong with my laptop. They walked me through installing the software that took forever and never ended up downloading the entire Suite. I would recommend this software for Windows based computers but not Apple.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    MS Office with 5 licenses

    Posted
    SkinnyFaith
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It's MS Office so of course it useful and feature packed: Excel, Powerpoint, Word, Outlook and OneNote. The ideal is to have the capability of a unified office (email & calendars) across all your devices...I'm sure someone has figured out how. It was not me. In previous versions of Outlook you had a checkbox to select one inbox for several email accounts. In this version (365/2013) if you choose IMAP, which is easily accessible across all devices, the one unified inbox is not that simple. Matter of fact, you have to almost hack your own software to achieve it. I gave up and went back to PoP3, which is not integrated across all devices. Also, I found it suited the business user more than the home user in terms of the functionality.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A good package for family

    Posted
    rrcom123
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    In the past once a month I backed up photos and important documents from two computers in my house to an USB drive and locked it in my office drawer. After my retirement, I need to find a remote location for backup and also to upgrade Office 2003 since I turned in my company's laptop. Meanwhile, I found my brother (west coast) still use ancient Office version and also need file storage. In addition, my son-in-law (living at Denver) needs 1.5 TB storage for his business stuff and Office software. After reviewing all the needs and other cloud storage costs, I found the Office 365 home package appears to be very attractive. So I convinced others to join n share the cost. So far everyone is happy with the subscription.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Never stop working

    Posted
    Caps
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It's Excel. It's Word. It's what you expect and need if you are doing basic office work on your computer. I've started using OneNote, which I never even realized existed, and it's pretty good, too. I'm a traditionalist and like my files orderly and accessible on my HD, BUT (oh, the irony) my favorite thing about this product is the ENORMOUS space available with their OneDrive cloud storage. It makes files/videos/pics accessible over all my devices with great convenience. It may be good enough for me to embrace modern technology to its fullest, FINALLY. I can work on projects wherever I may happen to be seamlessly. I'm not a huge fan of the subscription model, but ...

    I would recommend this to a friend