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Customer Ratings & Reviews

Office 365 Home (Up to 6 People) (12-Month Subscription-Auto Renew) - Android|Mac|Windows|iOS-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 5943 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 30 Reviews mentioning:
email
  • Rating: 4 out of 5 stars

    Email issue--POP3 vs IMAP

    Posted
    GeorgiafromMich
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Microsoft is the standard that I grew up with and I like the software, but when I installed the email there was a GIANT problem between using a POP3 versus IMAP "postal system" hours later with tech support both with my carrier and Microsoft, the issue was finally resolved. Probably spent 10 hours on the phone between the two systems. Be sure you know which one you want, before you click OKAY.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Watch your previous settings

    Posted
    Ptemesvary
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    365 is a good product but beware, you settings on email and other items will.have to be reset...not a plus and play product

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    just be aware

    Posted
    breezy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    if you buy this, you have to use the same email that you registered with for licences, so you really cant share it with friends

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    no good

    Posted
    brooks
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    unable to install due to forgotten email and I cant use it

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello brooks, Please contact us using one of the methods; Support Web Portal: www.Support.Microsoft.com . Technical Support: Call 1-877-696-7786 . We apologize for any frustration with your Office 365 installation process has caused, and we hope this was helpful to you. Microsoft

  • Rating: 4 out of 5 stars

    Hard to tell just yet

    Posted
    PapaJuanito
    • Verified PurchaserVerified Purchase

    Everything looks goods so far except the silly Office Online login with your email nonsense.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Software is great.

    Posted
    msgoat
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Only problem was getting my email t goo to Outlook.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    standard product in the market

    Posted
    Taug
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    frustrated to get it installed. even though it was a new product, it get asking me for an email address and then saying that the email was not valid/compatible with the product bought.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    The usual basic programs ...

    Posted
    SeniorComputerUser
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The usual basic programs ... but they work a little differently especially with Windows 10. Having trouble with Mail & Outlook and using Outlook.com for email.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very Happy

    Posted
    CD06
    • My Best Buy® MemberMember

    At first I was a little annoyed that you had to buy a one year subscription and not just get everything but the fact that I can load this onto 5 devices is awesome plus I really like the updated versions (was using 2010 before. @@@@@@@ This has everything and Outlook is way better than what I was using for email before too.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    pretty good

    Posted
    ddumesnil
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Always happy with office but I did have just a small issue with this. I sent 2 emails for there to be able to load this and neither email worked.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Confusing

    Posted
    HelloThere22
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    When sending emails with attachments, for some reason the attachments do not go through! Very frustrating!!

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      HelloThere22, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/ . We hope this was helpful to you. Microsoft

  • Rating: 3 out of 5 stars

    Great product, poor execution with installed older

    Posted
    bal1234
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Couldn't wait to install, but when I did, 365 totally messed up my email folder(pst file) and lost all my addresses! Horrible way 365 meshes with older version(2010 Pro). I had to rebuild pst file from scratch and it still doesn't work like I prefer!

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Necessary for email attachments.

    Posted
    SeniorCitizen
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Disappointed that I can't get Outlook to work with my ISP's email and they haven"t helped. Hopefully Geek Squad or Microsoft can help. It's great to be able to get current office on all of my computers.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello there,
      Please contact Microsoft directly so we can assist you with your installation and setup of Office 365 at: https://support.office.com/ At this site you can even request a call from us to assist you.
      We apologize for any frustration this has cause and hope this was helpful to you. Microsoft

  • Rating: 3 out of 5 stars

    Glad to have Word, Excel, PP -?Outlook

    Posted
    Martee
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Went to shift my email and calendar to Outlook and got a warning that this was a less secure software with known problems from Google - this caused me to pause. Perhaps Outlook has aged out? My bad for not checking currency in advance.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Good program

    Posted
    kevwat
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Office 365 is a good product but the reason I've given it a fair rating is because it forces me to use a Microsoft email (hotmail or msn) address to set it up. I don't use one for email and unable to use my primary email address. I feel this is foolish. Other than that the setup was fairly easy.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Didn,o do what was agreed to

    Posted
    Taken
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Windows 10 I wanted to sync my emails and was told 365 would be the thing. Didn,t transfer all emails still do not have all my contacts. Now I am over my 5g limit of web storage. email provider said it a Microsoft problem.

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello taken, Thank you for posting a review. We appreciate your loyalty to Microsoft and will gladly provide you with assistance at a time that’s convenient for you. Please contact our Customer Support through the Support Web Portal: www.support.microsoft.com . We apologize for any frustration the Office 365 installation process has caused, and we hope this was helpful to you. Microsoft

  • Rating: 2 out of 5 stars

    Not impressed with Office 365

    Posted
    KBinAZ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    we have several computers/macbooks at our home. I don't like that I have to use MY email and password to install it on every computer/macbook. Once the year subscription is over, I will be getting the Microsoft office to install on our computers/macbooks. I don't like 365 at all.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    NOT the Professional Product

    Posted
    MShea
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought a full office from BestBuy, including 3 professional grade computers, professional printer, and a server. I wanted Office and didn't realize that there is a complete difference between home and professional. I was unable to set up my work email properly (had to go through POP/IMAP) and it ended up costing me hours of re-setting up, driving around, and ordering online. My email was screwy for a full week, so do NOT use this version if you are using myname@mycompany.com

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Email not quite ready for prime time

    Posted
    OldNav2
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Most Office 365 apps are equivalent to 'full' (expensive) Office, but NOT Outlook. You cannot create email address groups nor send to a group. Instead you must select individual addressees. Nor can you assign an email to a category. PLEASE! These are ANCIENT capabilities and MS cant figure out how to include them? . You do get the ability to see multiple web email accounts in a single, easily managed email app. Fortunately Word, Excel, Powerpoint are identical to full up Office. You do get Access database app. I will not renew unless MS can figure out how to release a fully functional email app. I have gone back to web gemail.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    good product but would not purchase from geek squa

    Posted
    lili
    • Verified PurchaserVerified Purchase

    I love the Microsoft products but I will never purchase from Best Buy Geek Squad ever again! I purchased a year subscription and somehow they cancelled my subscription after 27 days. Nobody could give me an answer as to how that happened! Geek squad continuously sent emails that it was urgent that I take action to install my product but I had already installed my product three times on three separate computers. There was no offer to remedy the situation from Best Buy or Geek Squad but Microsoft took care of it!

    I would recommend this to a friend