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Office 365 Personal (1 Person) (12 Month Subscription-Auto Renew) - Android|Mac|Windows|iOS-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 18344 reviews

92%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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  • Rating: 4 out of 5 stars

    Awesome

    Posted
    1BlueSky
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I’m a new and forever customer of Best Buy!! I purchased a new laptop and failed to order the program necessary to complete various task. I called Best Buy and I was given information and guidance relevant to my questions. I went online ordered my merchandise without any issues. I received my purchase ( The Office 365 for personal use) in the stated time. Best Buy, I appreciate the benefit of being able to go online make a purchase and it is shipped fast and free. Thank you for also providing knowledgeable and professional employees. The item was easy and quick to install. The office 365 is very good quality as well as easy to use. I would definitely recommend the office 365 to my family and friends for their personal use. I will purchase others for gifts. I hope in the future the office 365 can be purchased rather than a renewing subscription. Again, thank you for you time and assistance. Thank you Thank you!!

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for sharing you purchase experience. We're glad you are enjoying Office 365.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rating: 3 out of 5 stars

    Transition Issues

    Posted
    JGM1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The product is fine and works well. However, there are transition issues when a user attempts to transfer the subscription from one machine to a new machine. When I bought my PC from Best Buy, I also purchased an Office 365 subscription, which Best Buy managed when the subscription came up for renewal. One day, my computer crashed and needed to be reformatted. After reformatting, I tried without success to get Best Buy and Microsoft to transfer the subscription from my old machine to the newly reformatted machine. I got consistent runaround from both companies, asking me for a password and account name that I never set up in the first place. I ultimately was forced to purchase a hew 365 subscription and install it on my newly reformatted machine, this time using a username and password of my choosing. I would advise that, if you are going to purchase this product, you install it yourself and maintain the account name and password yourself.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      In the future you can follow our guide on how to install Office 365 on a new device here: https://aka.ms/AA4rq32.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rating: 5 out of 5 stars

    Office is good, Best Buy's support not so much

    Posted
    Ucella
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought the Office subscription when I bought a new Lenovo laptop. Six weeks in, I was having issues (unrelated to Office) and Lenovo support told me (wrongly, it turns out) that I had to reset my computer to the default settings. After I did that, I mentioned that I was concerned about my Office subscription and Lenovo (again, wrongly) said they could put the 1 yr subscription back on the computer. Instead, they cancelled my existing subscription AND only gave me a 30-day trial. Then Best Buy's Geek Squad emailed me and said that since I had "purchased" an Office subscription from another retailer, I would no longer get Geek Squad support. I called and spent half an hour explaining to Best Buy what happened. They said that even if Office fixed it and got my original subscription back, Best Buy would not provide support unless I purchased, at full price, another year subscription. This is their policy. I asked for a supervisor and, after 23 minutes on hold, I was told he was too busy to talk to me. Office did fix the issue and simply re-installed it on my laptop; the very helpful woman also said they will provide support if needed. Moral of this story: don't rely on Best Buy for support of this product (oh, and don't buy a Lenovo computer).

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    It’s very good

    Posted
    Fergie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased office 365 personal last month and it was easy to install. Just typing the code from the front of the card You receive. I honestly did a mistake in the installation process and retyping the code more than one time caused an error in downloading the software on my computer. Don’t do my mistake, just inter the number given to you once and you’re all set to a whole new world of easy work on the computer. The service member agent had been trying to reach me via email to help me with the instructions to finish the installation to the program. But I have been busy and haven’t had the time to sit down to respond to the them to finish it. And that what really is nice about the whole thing. They are determined to make each one of us have a peace of mind knowing they are there to assist us with our computer work just because we purchased their product.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Fergie,

      Thanks for the review. If you still need help getting Office installed on your device we recommend that you reach out to our Customer Support Team here: https://aka.ms/AA4jrpj.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rating: 5 out of 5 stars

    The Best System for Windows and Mac

    Posted
    FrugalBuyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I use Office 365 Personal primarily for word processing. I started writing a book on a Windows platform. Afterwards, I migrated my work to an Apple computer. MS Word has a similar look and feel on both systems with two exceptions. I often find myself needing to use the Apple Desktop menu in conjunction with the menu that comes with MS Word. Also, the Table of Contents on the Apple computer gets a little wonky at times; it fades out, but eventually recovers. These are system or migration issues, not a critique of the product. In that regard, I could not find another Office systerm that rivals M.S. Word or Outlook. Word is easy to learn. It has styles (headers) that facilitate good formating. In addition, the developers at Microsoft are continually improving - or adding to - the features in Outlook email. I cannot offer a fair critique of the Excel Spreadsheet or the PowerPoint presentation designer, since it's been over a year since I've used them. I can only say that I would rate the Numbers spreadsheet for Apple and their Keynote presentation designer superior to both Windows products, if Microsoft hasn't made any significant improvements in their products over the past year.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    MS Office on the Cloud

    Posted
    IronHorseGPS
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    Office 365 Personal – 1 Person – 12 Month Subscription – Auto Renew - Android|Mac|Windows|iOS is a cloud-based/download MS Office for PCs, Macs, iOS, and Android. Office 365 attempts to simplify the cross-platform access for their popular Office Suite. The download and installation is simple and easier than other versions of the product. It is powerful enough for most users yet lacking the more advanced features of Access. Mirroring Office 2016, this version feels a bit more clunky to me as it is driven by online access rather than the smoother operation of a hardcopy installed on the hard-drive. PROS - Widely universal applications - Easy installation and setup - Applications are effective for most users - Always up to date - Low overall cost, with annual fee CONS - Cloud-based is clunkier than a clean copy of 2016 - Annual fee required - cannot own it outright like previous editions

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very helpful Geek Squad folks.

    Posted
    SharonC
    • Verified PurchaserVerified Purchase

    I needed my hard drive recovered. They took info and shipped it off to a forensic recovery place in S.C. I think. When I got it back, the files were not readable even though it seems they are there. What was not explained is that while files are recovered, they don't recover the accompanying file name. I just get a short string of numbers. There is no way I can use files without a filename and file extension. The tasks of trying to recall what photo taken where even if it opens would be impossible. I have 91,000 files and photos. That was a total surprise. When the recovered files came back, I asked the Geek Squad guy to open it. He tried several methods but could not open any of the few files that were there (way less than the 91,000 that should have been there). So he gave me the phone and dialed the recovery place but the phone menu burped me out several times. He disappeared and came back with authorization to return my fees. I did appreciate that. I am bereft without my files and will have one devil of a time replacing photos. The loss of files is a huge loss but my own fault for not backing it up properly. Was hoping for miracles. I still would recommend Geek Squad with reservations about recover files.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The Standard of Business/Student Software

    Posted
    1ShadowFox1
    • Tech Insider NetworkTech Insider Network

    This is the standard software for most businesses, classrooms, etc and for good reason. Office, PowerPoint, Excel, all of the above. The download was very simple and included links sent directly to your phone to download the mobile versions. I had previously been using the Google equivalents, and although they did their job, it was a royal pain converting and editing forms that I exchanged with clients from my home based business. Now having the Microsoft Office, everything integrates flawlessly and has made life so much easier. On top of that, I have access to my spreadsheets, invoices, and the like all on my phone and can instantly send them without having to lug my laptop around. So much easier on all aspects! Now the entire 1 year "lease" has me less than thrilled, but we will see how I feel at the one year mark. Ultimately, you can try and find ways around owning MS Office, but if you want to be really productive, this set of programs is a must have.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Can't live without Office, this is a great option

    Posted
    EvilChaderCheez
    • Tech Insider NetworkTech Insider Network

    There isn’t much to say about this Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) for Android, Mac, Windows, and iOS aside from the fact that it simply does what is says it does. The 1TB of OneDrive cloud storage that is included with the typical Office apps is a nice bonus and really comes in handy. When I activated my subscription, I was given the option to add an extra month to the subscription if I simply activated auto-renew for the subscription. Considering you can turn the auto-renew right back off after accepting the offer, I think this is a pretty good deal. You can always disable the auto-renew at any point during the subscription period and you should receive a notification shortly before the subscription is due to renew if you leave it on accidentally. Either way, you essentially get 13 months of Office use for the price of 12 while also getting 1TB of OneDrive cloud storage. This is a great deal and I highly recommend it!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Slowing down my iMac

    Posted
    carche69
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I got a free one year subscription of Microsoft Office when I recently purchased my iMac at Best Buy and at first, I was excited because I've never had anything more than the free versions on my home PCs, and for some reason I thought there was some big magical thing that happens when you actually have a license. But nope, still same old Microsoft junk. And it's slowing my brand new iMac so I'm thinking it's not going to be in there for long. I bought the iMac because I was starting a work from home job, and in the field I am in (accounting), all that I've ever used was excel to do spreadsheets. After crashing several times though, and just generally being an a-hole, I started redoing what little bit I was able to complete in Numbers (Apple's version of excel) and realized rather quickly that is was a suoerior product to excel for what I needed. Look, bottom line is that none of us will ever be able to avoid Microsoft Office if we leave the house for more than 5 minutes, and if you're experienced with it like I am, it won't ever be a big deal. But if you are lucky enough to be able to avoid Microsoft forever, then do it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Subscription based Microsoft is way to go!

    Posted
    jpatterson34
    • Tech Insider NetworkTech Insider Network

    I started "subscribing" to Microsoft Office 365 a few years ago. It has made things so much easier. The thing that I actually like the most is being able to back up all of my documents and photos and being able to access them anywhere on the 1TB of One Drive storage. What I like second is not having to upgrade to the newest software because it's already included. I have to say that I have not had any problems with my Microsoft software subscriptions since I have been subscribing. And most importantly, I have not lost one single picture or document in the past few years either as everything is always backed up on OneDrive. Here are some of the other things I like about the Office 365 subscription: Easy to install Includes up to 5 devices Always the newest software Includes Word, Excel, Powerpoint, Outlook, OneNote, Acsess and Publisher This is the way to go for your Microsoft software!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for school and Business

    Posted
    Bobes
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    for people who are always busy OFFICE makes it so easy to keep q reliable calendar that syncs with all of your Devices. I to some small handy man worth and I'm easily able to write and print invoices. I take my surface Pro tablet and have the customer sign the invoice digitally then I email them a copy of the receipt immediately and have it print a copy to my wireless printer so the person at the office can send u hard copy in the mail. The PDF viewer that comes with office makes it so easy to fill out Legal forms: Digital signature has always been ok. There's all kinds of things like excel and PowerPoint, publisher, word, OneNote and 1tb of cloud space is included for a year.. every document I make on my pc automatically goes to the cloud and I can pick up my calendars and notes and alarms/reminders etc.. all on my phone or tablet anytime.. Its a very big part of the whole experience to let this technology make these projects fast and even fun. I'm planning to use this at school to capture the power point presentations and write my notes right on top of the pdfs.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent software package!

    Posted
    JamexRZ
    • Tech Insider NetworkTech Insider Network
    • Top 500 ContributorTop 500 Contributor

    Excellent productivity software package. All you need in one, Word, Excel, Powerpoint and Outlook. Installation was a breeze. All I needed to do was login into my Microsoft account and if you use that login for up to 5 devices, you can use office on all of them. I have a desktop pc, a laptop and mobile device (apps are both for ios or android). I sign into windows 10 with my same microsoft account, so I installed the package in all of them and they are all linked seamlesly. You can save a document in your Onedrive (which, by the way, storage goes up to 1TB with this subscription) and you can have your docs in the cloud. They also give you an offer that if you enable auto renew (must have a credit card on file), they give you a free extra month (it would renew yearly). You also get 60 minutes of skype so you can make international calls voip. All this for this price makes the package a great deal!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Microsoft gets better and better.

    Posted
    Busybee
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Offering a discount price when purchased with a computer is a wonderful help. The updates allow editing with fewer strokes. Everything is easier to access, all the tabs are more sensible than the previous editions. Choosing typefaces is easier seeing them as you scroll over them. The 'review' tab categories are easier than ever to use and make corrections. This is such a step up. Kudos Microsoft! You didn't just put out another product because it 'was time'. You have made your excellent product even better. Plus, my computer broke down so, until I just recently purchased a computer, I was using an older computer running Linux as the operating system. While Linux could not read many of my Microsoft documents or do almost any graphics, Microsoft flawlessly translated everything that I had to do while I was using Linux, editing and making sense of everything. Its been my lingua franca. Wouldn't trade it for anything.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    ACCEPTABLE PRODUCT, ABSURD DELIVERY SYSTEM

    Posted
    PaulCVP
    • Verified PurchaserVerified Purchase

    Nothing earth-shattering with Micro Office, but the installation was astoundingly obtuse: put in all the info and had to WAIT OVER 48 HOURS before I could download the product - and Microsofts' so-called customer service is truly abysmal: send in a request for information and have it denied because I could not supply any info regarding sent emails and/or saved files when I JUST PURCHASED a new computer and could not install the software to use it much less send emails or save files? I bought this with a cheap PC to fulfill a very large customers immediate electronic request for info that could not be fulfilled on any of my Macs: due to this fiasco with Microsoft, I had to repurchase Office online to get immediate access and fulfill my customers demands. NOT cool, NOT user-friendly, and quite frankly, I will NEVER buy software from BestBuy again - especially since, upon driving the 20 miles back to the store, they flat-out said there was nothing they could do. Nice.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Change can be difficult

    Posted
    Paintguy1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have a Windows based PC and an iPhone and just purchased an iPad Air2 so I needed to upgrade my Microsoft Office to the Office 365. The install was not difficult but definitely was nothing like the directions suggested. I had to go to the App Store and download each Office product individually. Once installed, I can't open an Excel attachment without opening the software and searching for the attachment and then opening the attachment. I need more Microsoft support to get this handled which is no problem as their phone support is always the best, In my opinion. The support phone number listed on the product packaging is the Geek Squad support number and the Geek Squad (phone support) has been no help at all. They have told me 3 times that they have no experience with either product and I should call the Best Buy store and ask for the Geek Squad support which have made an appt. for me to get assistance and have handled each issue perfectly. I feel these issues will be fixed very quick as Microsoft works pretty fast to fix known issues. I wouldn't be surprised if they are already fixed.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Worth Paying For

    Posted
    DanJR489
    • My Best Buy® Elite MemberElite Member

    I already had Office 365 Personal and it was about to auto renew through Microsoft since you never know what to expect with their billing (like Skype charges coming from the UK and getting charged a foreign transaction fee from your bank) I went to buy a prepaid card at Best Buy. It normally costs 69.99 for a year but I noticed on Amazon it was on sale for $61 so Best Buy gave that price through their price match guarantee. Regarding the software, last year was the first time since Office Home and Student 2007 that I upgraded and I love how much more you get now like Outlook, Access, 1000 GB of Onedrive storage and 60 minutes monthly with of anywear minuteswith SKype in addition the the regular apps that come with a nonsubscriptionplan. Plus you automatically get the latest software upgrades while you have an active subscription. Also if you have more than one computer or person in your household you can get Home edition which gives you all the same benefits as Personl but for 5 people instead including 5 times storage for $99.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    BIRTHDAY BONUS = NEW COMPUTER!

    Posted
    Tammy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I received a BEST BUY birthday coupon which was ten percent off any item. Therefore, I decided to invest in a new Dell computer. I am an online teacher. Thus, I rely on a computer that exhibits speed and accuracy with minimal technical issues or glitches. So far, it has worked wonders! The GEEK SQUAD helped me install the Microsoft word, which was part of the bundle package, and Webroot at no additional cost. They are very professional and customer service oriented. I also purchased a new dryer for my mother a couple of years ago at BEST BUY and it works great! I enjoy being part of the BEST BUY discount family. My next purchase will be a new cell phone! I can’t wait! I highly recommend that you purchase a new computer at BEST BUY!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    GENERALLY GOOD IMPROVEMENTS

    Posted
    BMUScotty54
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    In general, most of the features I've used so far are nice / good. However, MS just doesn't get the fact that they DON'T have to move things / change locations of functions just to make it different. It's a real pain to have to figure out where features (drop-down menus, etc) are located every time they issue a new version of software. In addition, it seems they want to control everything you do (automatically) without any input of confirmation from you - there are a lot of people that don't want MS controlling their lives. The biggest problem I've encountered is the color contrast of most of the screens - you use to be able to make the contrast obvious and not so light. Also, it's impossible to search or look at anything on the internet without "pop-up" ads showing on every screen/page about things that you might have looked for - we looked for it once, it doesn't need to keep showing up every few minutes for the rest of your life (I have not been able to turn it off or figure out how to clear it from memory).

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good all around suite

    Posted
    Mickster
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Just to be clear, I received Office 365 as an extra bonus with a purchase of a Dell laptop so I didn't have to pay the $69.95, Be that as it may, for the money, it is not a bad deal if you are not just a casual user or home consumer. What can I say. While I am a little skeptical of storing certain files in the cloud, I must say that the OneDrive online storage meshes well with Office 365. Please note that as someone who travels a bit, it is great being able to access my Office files just about anywhere and have a full Office suite to boot, however many of the features on Office 365 cater more to the business traveler/enterprise user. I did have one issue in that while Office 365 can be used on Windows tablets, I find that due to the inability to change fonts, using it on a device with a screen smaller than 10 inches can be problematic. Also, I know that when the year is up, I will need to resubscribe. I personally don't understand the monthly pricing because unless you plan to stop using Office, you might as well as renew at the yearly rate.

    I would recommend this to a friend