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Office 365 Personal (1 Person) (12 Month Subscription-Auto Renew) - Android|Mac|Windows|iOS-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 18548 reviews

92%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 5, showing81-100 of 18,548 Reviews
  • Rating: 3 out of 5 stars

    Better Than Anything Out there

    Posted
    Elenex
    • My Best Buy® Elite Member

    Most of us have used Office for years and it is still the only viable product for home or business. I spent the past year using Good Docs and it became a nuisance. While Docs is free, over time it was just frustrating since there is a lack of plugins, creating formulas are just not as intuitive, and using offline is impossible I am not a fan of subscription services, but if you are going to own Office and want all the bells and whistles the subscription is better than the standalone. One issue I had is that Best Buy requires a credit card for auto renewal. So they can charge us before we cancel the renewal.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not Impressed With MS Office 365

    Posted
    Nohow
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I have been a 20 year user of Office. I switched from WordPerfect in the mid 90s and have generally been a fan. Since I am a writer/teacher I primarily use Word but the other programs in office are employed as well. I have been able to do quite well without buying the newest version everytime MS wants to add to their bottom line by introducing a new "upgrade." The subscription model of Office 365 takes that option away and forces the user to buy what MS is selling just to provide a constant revenue stream to MS. Yes I can purchase the stand alone product but all of the support from MS seems to flow to Office 365. The long and the short of it is that I am test driving open office alternatives and I am very close to simply moving away from MS Office altogether.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Simplicity Can be Better

    Posted
    flowerlady
    • Verified PurchaserVerified Purchase

    I actually went from Microsoft Word 2003 to this version. Quite a jump. I'm a writer and for me the old version was quite adequate for composing just not for other technology interface. Perhaps if you were changing from a more recent version of Word to this one it would be easier; but I found this version to be particularly difficult to navigate with too many non essential options mixed in and not clearly demarcated from the basic tools. I found I had to do a great deal of trial and error to just find the basics for writing and this was time consuming and frustrating. Sometimes Microsoft makes changes that are very difficult to use. This is one example. BTW, I went from XP Home OS to 8.1. I found this similarly making unnecessary hard to navigate changes.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Would'nt upload to computer

    Posted
    Jerry
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    First, when I tried to take the tape off the code was so torn up that I could not read it. Geek squad read it on their computer and told me what it was. Second, when I tried to upload it to my computer a notice appeared that said that I should call a certain number. When I called, I was told that it could not load because I had a virus. Since it was a computer that I had just purchased from Best Buy, I returned the computer to them. They refunded the cost of the computer but would not refund the cost of the Office 365. For your info, the person at that number talked poorly of Kaspersky and tried to get me to buy another security system for $270. I would like to get my money back.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Install an issue...

    Posted
    Bane40
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I’m giving this a low rating for this reason. I recently purchased an iPad Pro. Before I purchased the Office 365 at Best Buy, I downloaded through the App Store the Office programs (Word, Excel, PowerPoint, etc.) as I saw it was free, not realizing it was only good for a 30 day trial and would have cost more as opposed to buying it through Best Buy. So I’ve ended the renewal for subscribing, and yet I still am having issues with using the download on this product. It keeps telling me I’m still subscribed, even though I disabled the renewal function for the apps I got through the App Store. Pretty frustrating! If anyone has any advice on how to fix this, I’m all ears!

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Too many "bells & whistles"

    Posted
    Padoggie
    • Verified PurchaserVerified Purchase

    As a casual writer, I needed a word processing program and purchased Microsoft Office 365 Personal. All I wanted was a "wheel barrow" and instead had to settle for a "rocket ship". There are far more options in this version of Word than the average person will ever need or use. This program is not people friendly and is confusing. Only after purchasing this software, I learned of Google Docs which is not only free, it is what I was looking for in the first place, a simple word processing program. Instead I am out $70. For someone looking for 1001 things to do with a word processor, this is probably an excellent product. See you in outer space!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    adequate lap top for a decent price

    Posted
    oquioangel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The guy who helped me tried to hard to upgrade me...not everyone who does grahic design needs a design computer...I knew what I needed coming in, and instead of answering my questions directly, he kept trying to get me to spend out of my budget. When I finally took a firm approach and told him "no, that's too much, this is my budget"...he had the audacity to recommend I put it on my credit cards and make monthly payments, I went from frustrated to angry...I don't need a best buy clerk trying to get up in my finances... I just wanted to come in and buy a computer..should have taken less than a half an hour..took over an hour. The product is good...I just wish that the clerk was more concerned with my needs and budget rather than his up-selling.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Everything Works & Syncs

    Posted
    Littleoldme
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    After dealing with Google, Docs, Drive & Sheets, They’re no substitute for Microsoft office 365; Office suite is full featured. And, It’s a standard in the business world Nobody is going to ask you, on a job interview, do you know Google Docs or Sheets; they’re going to ask you do you know Word, Excel I love OneDrive storage you get 1TB and soon unlimited storage for all you files; you can’t beat that and everything works well together synchronized and accessible anywhere, mobile, web and smartphone. Have Windows 8.1 on my desktop and soon, later this year, free upgrades to windows 10 with all devices one ecosystem, in uniformity, working and syncing together. It just perfect sense to get Office 365!!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Do NOT fool with this product

    Posted
    LindyBugs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This product messed up my Microsoft Office I already had. I thought it would nicely update it, but come to find out, you have to remove your Office from your machine. However, Microsoft says if you don't like their product, you can remove it and only pay for one month. Then you have no older product because you removed it. The Geek Squad had to put my old product back on, even though I had NOT removed it because the new one messed up my Outlook completely. And I had to pay to have it fixed . If you don't own any Microsoft Office product, then it would be fine. But not if you already have one that works on your computer. Wish I had known.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Unfortunately........

    Posted
    Megg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    When installing Office from the download site and entering the product code an error 'code invalid or card has not been activated' was received. Two calls to Best Buy support - first call said they activated the card; second call was no help either - still no Office on the laptop. Now I have to schlep the laptop and Office product card to a Best Buy store to see if they can remedy the situation. If not, the Office product AND new laptop that I purchased from Best Buy get returned. So since nothing is installed I cannot recommend nor not recommend the product. Not happy :-(

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not happy

    Posted
    Roberto
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Purchased with HP touch screen all in one. The PC had problems and had to return with my "bundled" purchased which I understood could be returned as a bundle which did not happen . Never got to use the product because of the return and was told that I could not return this software with my "bundled" purchase. So now I have this software that I can not use without the purchased of another PC. My receipt stated I purchased as a bundle and could return within 14 days of purchase which Best Buy did not honor on the software. I go to Best Buy because I thought I would get good advice on what to buy, but in this case, I got stuck with $54 of software that I cannot use.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    I'm Confused

    Posted
    PaleBlueDot
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Things sure have changed since my last Windows Office purchase (Windows 2007). The rest of the programs (Word, Excel, etc.) seem OK but Outlook has me confused. I imported from a PST file and got a mess because I had several email accounts and stuff ended up in odd places and folders. I also got IMAP instead of POP accounts. I used to be able to set up folders to keep similar messages regardless of account but can't figure out how to do that here yet. I'll admit, operator error and I'm still confused. Still not sure if I like having to pay an annual fee to use Office but I guess it's better than buying a computer specific version that you lose if/when that computer dies. I'd state more but I haven't gotten past the confused state.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Still good functionality but questionable UA

    Posted
    Scott
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have used the MS Office products for a couple of decades now. I am a power user who takes advantage of advanced Excel formulas, Visual Basic, and other advanced features. The functionality of the product remains strong but really has not progressed appreciably in several versions. Instead, Microsoft seems to just redo the user interface in order to essentially repackage existing functionality for additional fees. I feel like the newest version makes poor use of color, making it much harder to differentiate files of different types and read Outlook messages, in particular. Also, the save as functionality now complicates folder navigation. It is too bad that viable alternatives are not available.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Serious Workhorse

    Posted
    LSinLA
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I recommend this product, Office 365. If you want your photos, music, documents and writing kept safe, you need One Drive - the cloud. Though I don't use note pad and a few other writing helpers, I do use Word. This is the latest version of word - Word 16. It has additions that will help anyone with their writing. Personally, I prefer the screen from Word 10. The new backgrounds seem hard on the eyes to me. You may require help setting up Office 365. Three times I needed the Microsoft pros to adjust the program. After that, I've had no trouble. Office 365 does what it's supposed to do.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello!

      Thanks so much for sharing your thoughts and opinions about Office - we really appreciate customer feedback.

      To address your concern about backgrounds, we want you to know that you can change and customize your display settings in your Office apps and on your desktop. You can learn more about the personalization process here: https://support.office.com/en-us/article/Personalize-your-Office-365-experience-eb34a21b-52fa-4fbf-a8d5-146132242985

      We hope that helps and thank you for being a part of the Microsoft family!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rating: 3 out of 5 stars

    Good for students, home, & business

    Posted
    Melissa0912
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I like that this program has so much to offer...and I do mean ALOT. It's not like 3 simple programs to pick from, it's a to from each--the variety is great. And the 1TB of cloudspace memory is nice if that's what you want..you're also given 60 min of Skype per month...things like that. The only reason I'm giving 3 stars & not 5 is I hate the fact that this is more of a "rental" program than actually owning it. After 1 year you have to resubscribe..give them your info..again..its annoying and intrusive. I guess I miss the days when owning a program was just inserting a CD, it downloaded & installed and that was the end of it. It was yours forever lol.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great with a few Kinks

    Posted
    Dbestskills
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Microsoft Office 365 is a great product because it will update Microsoft Office for a certain amount of time and keep the files stored online. I have to say that this does not work flawlessly. I have had problems uploading and retrieving one note documents. After lecture and taking notes from class directly on my tablet I expected everything to sync up nicely and to be able to share with others. This is not the case. It has problems syncing and sharing. These are not always major problems but they can be. Microsoft put out a good product but things need to be done to make it better. That being said, even people I know with Macs use Microsoft Office 365 and one note. It is worth the price even with the bugs that still remain.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Productivity and ease of use

    Posted
    efrederk
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    At first, I was skeptical of Office 365, had heard negative remarks. I purchased because it was less expensive. After activation and watching some YouTube videos, I haven't looked back. You save your items to the 'OneDrive' and everything is assessable from the cloud, so you can work wherever you are, on whatever you're using -- tablet, phone, laptop, home-computer. You can share your documents with others by adding them to your team on office.com. The apps that are included give you so much ability to create astonishing projects.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great except for Outlook and iPhone Challenges

    Posted
    McKeeBuck
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Excel, Word, PowerPoint and OneNote work great on my HP Spectre. Love the OneDrive storage provided with subscription. Works well with my iPhone except for Outlook calendar and contacts. You will find many posts online about issues between Outlook and iPhone, and there aren't good, clear support answers to make them work together. Geek Squad to take over my Spectre for a couple of hours to even get initially set up with my iPhone. Also, having to go out and buy an app to manually load my contacts from my iPhone isn't an acceptable answer. Having to do everything in iCalendar is not a good answer either.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't work

    Posted
    Marcelo
    • Verified PurchaserVerified Purchase

    On September 08, I bought an HP laptop in your store, to which I added a Microsoft Office software paying an extra USD 50. A short time ago I returned to my country, Chile, and tried to install my Office to start working on my Laptop, however, I did not succeed, since it tells me that my Office is blocked. I tried to solve the problem directly with Microsoft, their options were to pay again 50 dollars for a new license, travel to the USA to activate my product or contact with the place that the Office sold me to evaluate a possible solution...I still wait for a solution

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product!

    Posted
    soshopper19
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Installing office on my new computer was super simple! I thoroughly enjoy having the convenience of the various components ready for me to use. My personal favorites are Publisher, Excel and Access. I am currently preparing to move and access allows me a way to categorize my belongings and list which box or container each item is in. I used Excel for tracking my Christmas shopping for various family members and love the auto sum feature to tell me how much of my budget I had spent. I use publisher for so many various purposes, the most important one is the memorial booklet I am making for family members about my mom who recently passed away. Thanks for this great product!

    I would recommend this to a friend