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Office 365 Personal (1 Person) (12 Month Subscription-Auto Renew) - Android|Mac|Windows|iOS-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 18352 reviews

92%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 6, showing101-120 of 18,352 Reviews
  • Rating: 5 out of 5 stars

    Excellent product but read the fine print

    Posted
    imaref
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've had Office 365 personal for a few years--love it. My subscription was set to expire Sept. 2018 so while I was at Best Buy I purchased a key card to add an extra year. Nice person working the register explained that I should read the receipt closely as purchasing a key card now sets to automatic renewal unless you call the Best Buy number to cancel it. I got home, called the Best Buy number and canceled the auto renewal (I don't like auto renewal for anything). I signed into office online and added my key card--it didn't update my expiration date. Chatted with Microsoft and they fixed it for me.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    The jury is still out on Windows 10/Office 365.

    Posted
    newmexicobulldog
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased a refurbished Lenovo ThinkPad from Best Buy. Windows 7 was a natural transition from the previous software. No real problems in the transition. The transition to Windows 10 and the transition to Office 365 are simultaneous. With Windows 7, if I wanted to run a slide show of my pictures, all I had to do was get into the pictures folder and click "Slide Show." It isn't that easy any more. It looks like the guys that developed the current software are trying to come up with a complicated solution to a simple matter. Ask me again in 6 months and maybe my answer will be different. As I said in my review summary, "The jury is still out."

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great software user friendly

    Posted
    r2d2
    • Verified PurchaserVerified Purchase

    Technology is progressing faster than our country and we have to get on a fast track to keep the competitive edge in the cyberspace world we created. I'm the first to admit I am not a fan of the changes that have made knowledge of technology a necessary evil especially for doing business. Microsoft Office 365 makes everything virtually a click away from wherever you are. I have a lot to learn about Microsoft Office 365 and the capacity it has for personal and business solutions to help compete with the advancing world of technology and beyond. Thank God for team "geek squad"! They're always ready to assist you and they're the best players on the tech field! #LoveBB

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Amazing options, difficult to master!

    Posted
    Elizabeth
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The features for editors in Word are amazing. This is the only reason I subscribed to this. Almost endless. It has various style manuals for citations (i.e. footnotes) but it would be infinitely more helpful if it had the complete style manuals for the entire manuscript/article (i.e. AP and Chicago). That would be one complaint. I thought it had the complete manuals integrated with Word. Also, I edit in an area with little Internet access, so I can get no help navigating and learning how to use the editing features because "help" drop down boxes have no info in the software and can only be accessed online. BIG problem for me. Still, editing on Word has come a long way.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Frustrating

    Posted
    dalesmom
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was disappointed to find out after buying this that it was not activated by the seller before leaving the store. I contacted customer service through the 'chat' option and was informed that it would take 24-48 hours to activate. Two days later I was still receiving the error message saying to take it back to the seller to activate. Called the toll free support number and spoke with a very nice person who informed me that I would need to take it back into the store and have them activate it. If you buy something like this, please make sure they activate it in the store.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good but not great

    Posted
    GMAC
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I really thought when I went to Office 365 that everything would be cloud based. I was disappointed that the email is NOT. You can access your email on multiple devices, however, it does not remain on the cloud like Microsoft Exchange. Office still does not do well with importing Google calendars. I've been waiting patiently for years for Microsoft to catch up and stop fighting with Google so that importing calendars and events would be easy and accessible from anywhere. Well, now I just give up and say Hello GOOGLE! I'm DONE waiting for outlook. I've tried and I give up. The other new additions to Office 365, like one note, are nice but don't make up for the abject failure that is Outlook.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Lasted a few weeks

    Posted
    Disappointed
    • Verified PurchaserVerified Purchase

    My one star is not for the quality of the product, but for the expiration of it. It occurred only weeks after purchasing, when I had to change the third computer due to its problems. The product is meant to be installed in three devices, but I never owned any. It was cancelled on each return, so it should have started from the beginning. Now, instead of using it on three devices, I don't have it on any! And I paid for it!! In a mean time we were too busy moving and settling, which took more time out of the product that I have never used! And the worst of all - Best Buy can not help, and I couldn't get in touch with Microsoft.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    100 bands

    Posted
    vincenttb
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've been on a mission, haven't left the condo This that OVO, that SZN, this that new Toronto I get boxes of free Jordan like I play for North Carolina How much I make off the deal, how the should I know? All my watches always timeless, you can keep the diamonds Treatin' Diamonds of Atlanta like it's King of Diamonds Take a flick, I look like Meechy, look like Bleu DaVinci I treat V Live like it's 07 in Magic City Man, I told my city I'd be gone till November then November came Then I came, right back on my worst behav' 6 God, put both hands together, that's amazin' grace 6 God, selfish with the love, I need all the praise (woo) They got me feelin' like the one again (woo)

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Valid returns are refunded at $0.00

    Posted
    fred494

    I purchased Office 365 for a new Windows 10 computer because a Geek Squad member said my Office 2003 would not work on Windows 10. He was wrong-Office 2003 works great. I was told that Office 365 is returnable within 14 days if it is unused (ie, it is not scratched off to reveal the key). However, you cannot get a refund if you return it. Apparently there is a glitch in the Best Buy system that computes the refund as $0.00. I've been waiting 5 weeks for a refund and have made many long phone calls to many different people at Best Buy. No one has yet been able to resolve the problem. Yikes.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Basic MS Office product.

    Posted
    crashall
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I am pleased with using the MS Office but am terribly disappointed that I had to purchase this produce after I paid $1,000+ for the Surface 3 and expected this to be preinstalled. The programs are the familiar MS Word, Excel, PowerPoint, Outlook programs. I had some difficulty installing the programs and had to contact customer service to resolve the problem. I don't know how it was resolved since in the middle of the troubleshoot, the computer finally recognized the key code. We didn't know exactly sure what we did to fix it but it works now. I am concerned this was only a "subscription" and wonder what happens after the 365 subscription expires. Do I have to purchase this again?

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very good software

    Posted
    Pags
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    If I could give this a 4.5 star review, I would, because I think it's better than 4 but not as "perfect" as a 5-star review would imply. I'm thankful that there is software to bridge the gap from PC to Mac, because my wife and I do our graduate school papers in Word. The layout feels different to me and is taking some getting used to, which would be the .5-star deduction, as some things I look for are not where I feel I'd typically find them, but that is not a huge complaint. It saves in compatible formats for me to submit what I need to with no complaint from the recipients I send to, so until I start getting complaints about it, I see no reason to make a complaint about it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very good product and value

    Posted
    Telstar
    • Verified PurchaserVerified Purchase

    MS Office 365 for one computer plus one device for one year is a good value. I paid $69 for one year that gives you all updates automatically plus 20 GB of OneDrive storage for a year. Having the full Office Suite and 20 GB of OneDrive storage for $69 is a great value to me. I'm using OneDrive between my desktop Windows 8 computer, my Asus T100 "tablet" and my WP8 Nokia Lumia 920 phone. The phone, of course, has MS Office on it to begin with (phone version) so I put Office on my desktop and T100 tablet. It all works great, and I feel I'm getting my $69 worth for a year. Of course you can go $99 for the same thing each year only for up to 5 devices.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Office 365, subscription that worth it!

    Posted
    VSKL
    • My Best Buy® MemberMember

    Hey! Do you know which are the benefits for get Office 365? Updates, New features, 1 Terabyte in OneDrive that can be use in your PC, Tablet and Smartphone, 60 Minutes per month to use Skype for call to any landline and cellphone numbers (International), for $70dls per year? Its great!!!!! That's the value for getting something Premium. I don't know why most people don't get it. BTW if you want a life time version, is still there and its called Office 2016 Home and Student, $150dls. I better pay $140dls for 2 years Office 365. Just know the benefits of that edition and then talk.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    The hidden numbers tore off.

    Posted
    None
    • Verified PurchaserVerified Purchase

    The rub off paper covering over the hidden 25 digit number was not completely legible.I could only read about 15 of the numbers. I was advised that it was a Microsoft problem and to take it up with them. I didn't see it that way. Best Buy sold me the software program and therefore was liable. If I bought a computer monitor and took it home and it didn't work "out of the box," it would have been a Best Buy problem. Why wouldn't that also be true here ? It took the store manager (Chey Anne) to get involved and solve my problem. I made several trips to the store before I was able to walk away satisfied. She made it happen !!! This rub off "stuff" is just no darn good..............

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great product

    Posted
    Shutterbug
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have used this product in windows for many years. I recently purchased an iMac and bought this version. The negative is that when I try to import my files to the Mac I have to bring them one at a time from the desktop, and then open them into the new word or excel and then save them there. I called Apple support and they told me yes this was the case. I'm having some trouble with the folder structure to organize my files the way I had them before. Not a very efficient way to do things. As a result I'm still doing a lot of things on my old PC. The problem seems to be more of the Mac then the program. Maybe more experience Mac users won't have this problem.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A great approach to a digital life in 2019

    Posted
    LifeInDigital
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Office 365 gives you online and downloadable versions of Microsoft's famous Office apps, along with complementary services like the online data storage service OneDrive. For me, it's fantastic to have access to my tools and data wherever I may be. If I get a new computer or device, I just log into Office 365, and there are all my tools and data, same as I left them. There is room for continued improvement and development in all of this, but it works well now, and suits the way I get things done.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    6 months into purchase product key is requested

    Posted
    Pam55
    • My Best Buy® MemberMember

    The software works well, but 6 months into my purchase while out of state, MS will not let me use the software without entering my purchased product key. I have no way to get my purchased product key since I am not home. Now, I have absolutely no way to work using the software. What a disaster. Lesson Learned: Make sure you take your purchased product key with you where ever you go!

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello there,
      Please contact Microsoft directly so we can assist you with retrieving your Office 365 subscription product key at : https://support.office.com/ At this site you can even request a call from us to assist you.
      We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rating: 5 out of 5 stars

    Reasons to by Office through BestBuy & use Outlook

    Posted
    Rica
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've always used Microsoft Office, but my last subscription was purchased through another vendor and I had problems when it was time to update. Geek Squad installed this one for me on the spot and I haven't had any trouble since. Hopefully I won't when it comes time to renew! Though I use gmail for my emails, I keep Microsoft Outlook available for two reasons: When I am typing in a different language, their spell checker automatically recognizes it and adjusts. Secondly, if I am ever without internet, and can still read emails I have previously downloaded and type responses which can be sent out once I get online - a great time saver.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Nice program but maybe Google Docs better for me.

    Posted
    Antoine
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I got this so I could load docs and spreadsheets from my crashed hard drive. Works nice with Windows 10. I REALLY DON'T LIKE how Microsoft won't give you a hard copy (disc) of the program. You subscribe, and one year later--poof--the program's gone unless you fork over more money. I'm getting better acquainted with Google Docs, which is FREE--and can do what I need as far as docs and spreadsheets. Microsoft needs to reevaluate this "subscription" model. They ought to have a disc you can buy that updates over the years for free. One purchase for one program, Microsoft! Until you do that again, I'm not renewing or buying MS Office EVER AGAIN.

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello Antoine, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Rating: 5 out of 5 stars

    Easy to switch license from old computer to new

    Posted
    David
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I needed to return my brand new computer and I was nervous that the single license I purchased would be linked with my old computer. Fortunately, you can just log in to your microsoft account (easy to create one with email address if you don't have one already) and just change the computer that the license is linked with. The actual software seems clean and crisp in design. No shortcomings that I've found so far. It's unlikely that I'll pay for the yearly subscription for updates but the sales person told me that I will still be able to use the software in it's current state without paying for a subscription. Hopefully that turns out to be true.

    I would recommend this to a friend