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Office 365 Personal (1 Person) (12 Month Subscription-Auto Renew) - Android|Mac|Windows|iOS-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 18542 reviews

92%
would recommend to a friend

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  • Rating: 3 out of 5 stars

    not my personal preference

    Posted
    gh760
    • Verified PurchaserVerified Purchase

    A month later, and still nowhere. I received this program free, as a discount for my computer purchase, and had the opportunity to become familiar with Microsoft Office 365 - Personal, the subscription service, and the alternate Microsoft account system. Its a great improvement overall, because it increases system security and confidence; but publicly could be a hamperment to learn how to use it. My best suggestion is to go to the Microsoft Office 365 site, and read the FAQ page, on the product. This answers a lot of questions, which one loses time over, going the experiential route of just run and install. The program may not be what you want, or, you may prefer just to buy the full disk version. By the way, the full disk version is still available from Microsoft, so don't be fooled by subscription-only offers. The license also lacks continuity, because 1) prohibits revenue/business - generating uses/operations, and 2) the full license disallows alumnus of higher educational institutions, from being licensed, or using this program), of MS Office 365, by inclusion of the separate license, called MS Office 365 - University, within the license terms. The distinction is not that clear, and generalizations can be drawn therefrom. Yet, what will you find there - a fully working, functional version of the MS Office program, including Access database; along with online publishing utilities, and facilities. While I uninstalled this from my computer, it made me think - who or what is publishing online, and with what type of authority or knowledge-based advice are they giving ? This cheap, subscription program is an overdue idea, from the software business, which could be valuable for small, vocational projects, since revenue is not permitted.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Software Upgrade

    Posted
    Waysender
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This might be hard to believe but your computer does not come with what many would consider basic software. Computers have long since progressed beyond just typing letters but finding out it does not come with some type of word software is highly dubious. Some might point out it comes with an expanded notepad software and I defy anyone to use it for anything more then a grocery list. Most new computers come with a one year subscription to this product which is how I got it. It is nice but not being able to just buy it but rent it is something I will have to consider when my year is up. This year long subscription comes on a little plastic card where you have to scratch off to reveal a number to redeem it online. BE VERY CAREFUL when scratching off the covering film, if you damage the card or scratch a number rendering it unreadable you might be out the purchase price. If this happens Best Buy will tell you its a Microsoft issue and Microsoft will tell you its a Best Buy issue. I got lucky, I think, that because I am a registered Best Buy Rewards Member that I got an email with the code reminding me to redeem my product. With out this I would have been out of luck. I like Microsoft Software but the idea of renting their product every year versus just buying it is not something I am sure I can do, at the end of the year I will have to make that decision or take my chances with one a several free office software products available online.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Transition Issues

    Posted
    JGM1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The product is fine and works well. However, there are transition issues when a user attempts to transfer the subscription from one machine to a new machine. When I bought my PC from Best Buy, I also purchased an Office 365 subscription, which Best Buy managed when the subscription came up for renewal. One day, my computer crashed and needed to be reformatted. After reformatting, I tried without success to get Best Buy and Microsoft to transfer the subscription from my old machine to the newly reformatted machine. I got consistent runaround from both companies, asking me for a password and account name that I never set up in the first place. I ultimately was forced to purchase a hew 365 subscription and install it on my newly reformatted machine, this time using a username and password of my choosing. I would advise that, if you are going to purchase this product, you install it yourself and maintain the account name and password yourself.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      In the future you can follow our guide on how to install Office 365 on a new device here: https://aka.ms/AA4rq32.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rating: 3 out of 5 stars

    Change can be difficult

    Posted
    Paintguy1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have a Windows based PC and an iPhone and just purchased an iPad Air2 so I needed to upgrade my Microsoft Office to the Office 365. The install was not difficult but definitely was nothing like the directions suggested. I had to go to the App Store and download each Office product individually. Once installed, I can't open an Excel attachment without opening the software and searching for the attachment and then opening the attachment. I need more Microsoft support to get this handled which is no problem as their phone support is always the best, In my opinion. The support phone number listed on the product packaging is the Geek Squad support number and the Geek Squad (phone support) has been no help at all. They have told me 3 times that they have no experience with either product and I should call the Best Buy store and ask for the Geek Squad support which have made an appt. for me to get assistance and have handled each issue perfectly. I feel these issues will be fixed very quick as Microsoft works pretty fast to fix known issues. I wouldn't be surprised if they are already fixed.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Love HP - good value for low-end laptop

    Posted
    WillInMatthews
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I'm an ex-IT guy (network engineer) and know a bit about technology and laptops. I got this for my 17-year old daughter for high school - Senior year. She is living with my sister in Calif, and I made the purchase in Matthews, NC. Within 2 weeks, the screen goes black and it still boots (blinking lights on laptop), but no video. Call HP - known issue - take apart, pull battery connection from motherboard, reboot with just power cord, then power down, and reassemble. Yep - my Toshiba did the exact same thing, and that strategy DID fix it! My sister and husband said - no way! I called the Matthews store, and they emailed me the receipt. I forwarded the receipt to my sister, and she took the laptop back to Best Buy - in Berkeley, CA!!! They exchanged the laptop - no questions asked. Hassel factor = high. Best Buy = 5 stars for excellent customer service. HP = hey, anything goes with technology...not their fault either. Life goes on. We'll see how the second one goes.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Why did they mess with a good product

    Posted
    AppleRunner
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have used office at home and work for years, but I am not particularly enthralled with this one. Outlook is by far the biggest disappointment with its lack of cross functionality to other platforms with the calendar. Apparently this is an issue with the other platform as well, but in the past (on the older, non- subscription program) it was never an issue. I guess now everyone wants you in their bag and not working in multiple areas, yet they forget that if you work, have kids in school, and have a life at all, every aspect will have items coming from multiple ends and making things harder than necessary just ticks people off. I haven't used word and excel yet enough to review, but they look similar to what I have used before. I just find this whole subscription thing not as much worth the money as it used to be. I may toss it after the year and move on to something else.

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello AppleRunner, The Outlook 2016 in Office 365 is the same version you would find in non-subscription versions. For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/ . We hope this was helpful to you. Microsoft

  • Rating: 3 out of 5 stars

    MS Word is a necessity; Subscription is a pain

    Posted
    CJM90
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    While Microsoft Word is a necessity, the subscription is a pain. Today, I needed to update a document on the fly, during a meeting. Microsoft a Word would not let me update the document, and instead wasted my time prompting me to sign in and telling me features that I’ve paid for would be acceptable if I had a subscription well, I HAVE a current, valid subscription, It’s been less than a year, my subscription is not up. I switched to Pages on the iPad, and it worked fine and I got it done and submitted before the meeting was over. Microsoft pandering & promoting for new subscriptions way before the current one is up, blocking features is NOT cool. You’re supposed to help customers be more productive, not make us totally inefficient,

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    It's Microsoft, so it just rates "Average"

    Posted
    JTR555
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    If you are looking for Microsoft Office software for your Mac, you pretty much have to go with this. Since most people were taught using some version of Microsoft Word, Excel, Power Point, etc., they naturally gravitate towards that platform. Unfortunately, Microsoft has decided to make things "easier" by changing up the interfaces, which has only served to hide things that were previously on the screen or at least easier to find. Some steps take two actions now instead of one. I wouldn't say that this is any sort of improvement over what they had before, but if you are looking for the software that you're familiar with, this will mostly do the trick. You might want to try Apple's Pages, Numbers, Keynote, etc. to see how you like those compared to this.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello JTR555, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/ . We hope this was helpful to you. Microsoft

  • Rating: 3 out of 5 stars

    Better Than Anything Out there

    Posted
    Elenex
    • My Best Buy® Elite Member

    Most of us have used Office for years and it is still the only viable product for home or business. I spent the past year using Good Docs and it became a nuisance. While Docs is free, over time it was just frustrating since there is a lack of plugins, creating formulas are just not as intuitive, and using offline is impossible I am not a fan of subscription services, but if you are going to own Office and want all the bells and whistles the subscription is better than the standalone. One issue I had is that Best Buy requires a credit card for auto renewal. So they can charge us before we cancel the renewal.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Simplicity Can be Better

    Posted
    flowerlady
    • Verified PurchaserVerified Purchase

    I actually went from Microsoft Word 2003 to this version. Quite a jump. I'm a writer and for me the old version was quite adequate for composing just not for other technology interface. Perhaps if you were changing from a more recent version of Word to this one it would be easier; but I found this version to be particularly difficult to navigate with too many non essential options mixed in and not clearly demarcated from the basic tools. I found I had to do a great deal of trial and error to just find the basics for writing and this was time consuming and frustrating. Sometimes Microsoft makes changes that are very difficult to use. This is one example. BTW, I went from XP Home OS to 8.1. I found this similarly making unnecessary hard to navigate changes.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Too many "bells & whistles"

    Posted
    Padoggie
    • Verified PurchaserVerified Purchase

    As a casual writer, I needed a word processing program and purchased Microsoft Office 365 Personal. All I wanted was a "wheel barrow" and instead had to settle for a "rocket ship". There are far more options in this version of Word than the average person will ever need or use. This program is not people friendly and is confusing. Only after purchasing this software, I learned of Google Docs which is not only free, it is what I was looking for in the first place, a simple word processing program. Instead I am out $70. For someone looking for 1001 things to do with a word processor, this is probably an excellent product. See you in outer space!

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good for students, home, & business

    Posted
    Melissa0912
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I like that this program has so much to offer...and I do mean ALOT. It's not like 3 simple programs to pick from, it's a to from each--the variety is great. And the 1TB of cloudspace memory is nice if that's what you want..you're also given 60 min of Skype per month...things like that. The only reason I'm giving 3 stars & not 5 is I hate the fact that this is more of a "rental" program than actually owning it. After 1 year you have to resubscribe..give them your info..again..its annoying and intrusive. I guess I miss the days when owning a program was just inserting a CD, it downloaded & installed and that was the end of it. It was yours forever lol.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good but not great

    Posted
    GMAC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I really thought when I went to Office 365 that everything would be cloud based. I was disappointed that the email is NOT. You can access your email on multiple devices, however, it does not remain on the cloud like Microsoft Exchange. Office still does not do well with importing Google calendars. I've been waiting patiently for years for Microsoft to catch up and stop fighting with Google so that importing calendars and events would be easy and accessible from anywhere. Well, now I just give up and say Hello GOOGLE! I'm DONE waiting for outlook. I've tried and I give up. The other new additions to Office 365, like one note, are nice but don't make up for the abject failure that is Outlook.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Frustrating

    Posted
    dalesmom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I was disappointed to find out after buying this that it was not activated by the seller before leaving the store. I contacted customer service through the 'chat' option and was informed that it would take 24-48 hours to activate. Two days later I was still receiving the error message saying to take it back to the seller to activate. Called the toll free support number and spoke with a very nice person who informed me that I would need to take it back into the store and have them activate it. If you buy something like this, please make sure they activate it in the store.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Glad I got a discount on this!

    Posted
    iSugar2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought at the same time I got iPad Pro to use for home based business. I love Office programs, and the 3-in-1 is nice to be able to use this one purchase for installing on phone, iPad, and PC, but oh my goodness was it a pain getting it get set up and then, for some reason, if I make changes on the same document on a different device I have to wait 48 hrs before I am able to even open that document on another device!! Grrrr I am checking that I would recommend the product but only because I do really like Office programs....I just would NOT recommend working on the same item on more than one dedicated device!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Office 365 Purchase

    Posted
    TexasCandy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought a new laptop that wasn’t preloaded with the Office suite of software like my last laptop came with. Disappointed it wasn’t preloaded. The clerk never gave me any options, just grabbed Office 365 off a rack and said this is what you’ll need. Now, I’m having to pay an annual renewal fee for the product. I also found out later that you can buy the software separately although that’s all you get, no updates unless you get the 365.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Typical Microsoft

    Posted
    Rick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I'm not sure where to stand on this. On the positive side, all the programs I've used work fine - or do with Microsoft support. On the negative I'm undecided on the subscription basis. Through my purchase at Best Buy I was supposed to get Geek Squad support. It lost all my Outlook contacts, and Microsoft chat restored them and gave me another month on my subscription ... only to get notice from Best Buy that because I "purchased" the extension from "someone else," my Geek Squad support was cancelled. So which is better ... Microsoft or Geek Squad?

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Ultimate One=marketing dept hype but nice device

    Posted
    DFPrit
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    It wasn't broken but I decided to fix/replace the Logitech Harmony One with a Logitech Harmony Ultimate One. Main reason was that the One worked really well for many years but all new components to coordinate so I figured I'd get the newer version of the One, i.e., the Ultimate One. Got an excellent deal with BB matching prices (thanks, BB). Remote is fine but not an improvement. I have had good luck with this brand but it's a bit like replacing an iPhone 7 with an iPhone 8. Remind yourself why you 'had' to have the newest largely unimproved version?

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Not a fan of the yearly subscritpion.

    Posted
    BBshopperRS18
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    If you buy this, just buy it outright rather than subscribing to it yearly. As far as I know, you will need this for Windows 10 to use your old email address. You need Outlook to use your old email, and that comes with this program. Im not impressed with Microsofts decision to do this but the program isn't bad. I only recommend this to a friend because of the need for email. Please do more research in regards to the email issue.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      If you are looking for a good resource on the differences between Office 365 and Office 2019, you can find them here: https://aka.ms/AA4rq3k.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rating: 3 out of 5 stars

    Good price but...

    Posted
    McCleod
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I purchased this for my parents. It was on sale so the price was right. The issue I didn't like was when I went to activate it on the parents MAC. Microsoft doesn't support two factor authentication with Office 365 on the MAC. It didn't even give me a warning regarding this. IT just keep giving me an error message that wasn't helpful at all. I had to connect MS and the "solution" was to remove two factor authentication then I could activate. So basically good product at a good price, but bad setup when you have to lower your security settings on MS own product.

    I would recommend this to a friend