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    • Brand Response

      MicrosoftOutreachTeam 

      September 9, 2015

      Hello there, Office 365 versions are installed directly to your PC. If an Office 365 subscription does not meet your needs, Office 2013 versions maybe be the best option for you. You purchase Office 2013 one time and you own it forever. We hope this was helpful to you. Microsoft

    • Brand Response

      MicrosoftOutreachTeam 

      April 11, 2016

      Hello braveheartpa, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

    • Brand Response

      MicrosoftOutreachTeam 

      August 25, 2015

      Hello there,
      Please contact Microsoft directly so we can assist you with retrieving your Office 365 subscription product key at : https://support.office.com/ At this site you can even request a call from us to assist you.
      We apologize for any frustration this has caused and hope this was helpful to you. Microsoft