I have owned this chair for less than two months. The staples that attach the thread to the frame of the back of the chair have popped out. Best Buy refuse to accommodate me with the defective product. I spent over $100 and feel mistreated.
No, I would not recommend this to a friend
Thank you for your feedback! We apologize for any oversight on this chair and assure you we have strict quality control guidelines in place. Office Star honors all purchases to the highest standard and offers a warranty on all products we manufacture. Please email us at firstname.lastname@example.org for assistance. Best Regards, Kelly, Office Star Team
Thank you for your feedback FrankieB. We are sorry to hear of your disappointment with the fixed arm rests. We will forward your feedback to our product development team. Best Regards, Kelly, Office Star Team